Los Altos Auto Repair

I appreciate your helpful attitude and your honest, straightforward. clear explainations.

GREAT idea with the notifications - USE the EMAIL one and save yourself the postage on the post card. fast turn around - LOVE the offer to redo the steering fluid at no cost to me. TWA

I had a problem with a rough ride and a service-light on in my 2000 Saturn. Made an inquiry and appointment via their webpage and got a call back in a couple hours to confirm the appointment for the next morning. They found and fixed the rough-ride/service-light problem within the estimated price for the diagnosis alone. Because I was a new customer, they did a complementary full exam of my car and they found a couple of minor leaks that I already knew about. On their recommendation, I got one leak fixed at a cost that was about $300 less than the estimate I got 3 months earlier from a dealer service shop. They put the second leak as a watch-item on their computer record for the car to be checked the next time they might service the car. (Their estimate for fixing the second leak was also significantly less than the estimate I previously got from the dealer.) All diagnostics and repairs were thoroughly and clearly explained. Saturn dealers RIP. You will not be missed.

Very attentive and thorough service.

I had a very positive first visit/experience with Allied. They made time for my car immediately, got right on the problem, kept me advised throughout the process, and got me back on the road promptly, all at a reasonable price. It was a pleasure working with Craig, and he inspired confidence and trust.

Prompt, friendly, reasonably priced, and within walking distance! It's great to be able to have a car serviced by someone you can count on to: 1. Always do it right 2. Be fair 3. Keep you apprised of any potential issues / things that will be needed in the near future.

What a clean shop full of such knowledgeable staff!

You were able to diagnose and fix an obscure wiring harness problem and restored the vehicle's door locking functions

A breath of fresh air, compared to my previous maintenance facility. Polite, service oriented, extremely professional, and inspiring of confidence in your level of work and service.

Our experience with Allied Auto Works has been very professional with nothing short of outstanding results.