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Los Altos Auto Repair

Working Time: Mon - Fri: 8:00 AM - 5:00 PM
Allied Auto Works(650) 542-7178
Duke and Cayenne | Allied Auto Works Grant Road

Duke and Cayenne’s Automotive Corner

"Welcome to Duke and Cayenne’s Automotive Education Blog. Each week, Duke and Cayenne open their book of knowledge to bark with you. Check back often to see how they can teach an old dog new tricks. Never stop learning!"

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Articles:

DUKE'S IMPORTANCE OF VISIBILITY (Cleaning Vehicle Glass)

duke

Happy Holidays everyone, Duke here and you know dogs can see better than humans even at night.  Our visibility to detect small and large creatures running around at night is amazing but you, not so much. You've all been through it. The vehicle ahead of you kicks up mud, slush, snow or salt on your windshield and you can't see a thing.  And not being able to see a thing when we're driving?  Not a good thing.  So today, we will bark out the importance of having visibility by cleaning the glass on our vehicles. Let's wipe away the dirt and get barkin'!

Debris on a vehicle's glass can be blinding when driving directly into the sun.  Other things can ruin visibility: scratches on the glass, fogged windows, and mineral deposits. 

So let's make one thing clear:  Your windows.  Here are some tips.

  • Number one rule, don't use abrasives on glass. That means no gritty cleaners that are made of metal.  Avoid at all costs those dark green abrasive pads on some kitchen sponges that are made to clean metal pots and pans UNLESS the manufacturer specifically says they can be used on glass.
  • Use the appropriate cleaner for the substance that's being cleaned off. Special automotive glass cleaners are available, and your Allied Auto Works service advisor can make recommendations.
  • Vinegar can work wonders. Sometimes you'll see hard, grayish water spots on your windows that nothing seems to take off. Distilled white vinegar (available in the grocery store) gets rid of them safely, quickly and easily.
  • Use a microfiber cloth designed for cleaning glass; that's what professional detailers choose.
  • Clean the insides of windows, too. That film that develops on the inside of vehicle windows can be the result of plastic interior surfaces decaying in the heat of sunlight (plastic contains oil). The film can also be caused by cigarette smoke. Clean that oily layer off thoroughly.

Now that you have clean windows, here's how to keep 'em clean.

  • Replace your wipers at least once a year. Rubber deteriorates the older it gets, even if you rarely use your wipers.
  • You might consider a newer type called a "beam" blade. Most have an aerodynamic design that cleans your windshield better, especially at higher speeds.

Your service advisor at Allied Auto Works will be able to recommend good wiper blades for your vehicle and install them properly.

Visibility.  See what we mean?  Now where did I see my bone last??

Happy Holidays to all,

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
alliedautoworks.com

Cayenne Answers The Question, "What is a TPS? (Throttle Position Sensor)"

cay

Hello, Cayenne here today.  TPS......hmmm, that sounds like it stands for Tender Porterhouse Steak.....yummy.  No, don't be silly and wishful.  What it really stands for is Throttle Position Sensor.  Yes, I know it's not as tasty sounding, but it's very important to your vehicle.  So today we will bark about what TPS is.  Let's get barkin'!

You know you have an accelerator pedal; step on it, and your vehicle is supposed to go.  But did you know there is a part in your vehicle that keeps track of where the throttle is? It's called the Throttle Position Sensor, or TPS.

The TPS is a sensor that helps your vehicle determine the right mix of air and fuel reaching your engine.  It does that by keeping track of the throttle and sending that information to your vehicle's computer.  Other factors affect how well your engine is performing, including air temperature, how fast the engine is turning over and air flow. 

When the TPS isn't working right, you may find your vehicle won't accelerate or doesn't have the power you're expecting when you press on the accelerator.  In some cases, it may accelerate on its own.  Sometimes, your vehicle won't go over a certain speed.  Your Check Engine light may go on.

Any of these symptoms should be checked out soon. If your TPS stops working right, your vehicle may not be safe to drive. Fortunately, most vehicles have a "limp home" mode that allows you to get off a busy road and to a safe spot. 

Your service advisor can tell you which TPS is the correct replacement for your vehicle. Your shop may have to re-program the new TPS so it works correctly with your vehicle's software.

It's a fact of life these days that computers control many of a vehicle's functions. The sensors that feed information to those computers help make your vehicle work how it was engineered to and keep you motoring safely and efficiently down the road.

As we move into Winter, I leave you with this,

He who marvels at the beauty of the world in summer will find equal cause for wonder and admiration in winter.

-John Burroughs

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Dukes's Advice on What to Pour into Your Vehicle

duke

Hello, Duke here. December has rolled with holidays among us. Everyone is pouring themselves some holiday cheer, but have you wondered what to pour into your vehicle? Well, today, we will bark about the ever-changing fluids in today's vehicles. So let's get barkin'!

Changes in vehicle design and manufacture have resulted in changes in fluid requirements for our vehicles. With the sophistication of engines, transmissions, differentials, etc., it's best for Los Altos residents always to use the proper type of fluid for their vehicle. Using incorrect fluids can actually damage your engine.

As engines have become more sophisticated, new engine oil weights (or grades) have been introduced. Today, there is a much wider range of weights for engine oil as well as a variety of formulations for different types of engines.

Transmission fluid, brake fluid and coolant/anti-freeze have changed because the materials that go into making the systems they protect have changed. The fluids in our vehicles generally have two jobs: to lubricate and to prevent corrosion. The fluids formulated for your vehicle are specifically designed to protect the materials that make up its engine parts. Using the wrong fluid may leave some parts vulnerable to corrosion. Further, using the wrong fluids can also void your vehicle's warranty. So Allied Auto Works recommends Los Altos drivers follow the fluid recommendations in their owner's manuals.

Vehicle fluids, including engine oil, are also designed in special formulas for higher-mileage vehicles. These formulas contain additives that help clean older engines and transmissions as well as recondition older seals and gaskets. These fluids are perfectly okay for your vehicle as long as you match the original fluid recommendations in your owner's manual. In other words, a high-mileage oil is fine as long as it is the same weight as the oil recommended by your vehicle's manufacturer.

Good vehicle care always includes proper attention to your vehicle's fluids. Understanding and using correct fluids will keep your vehicle running well and will help prevent early corrosion and wear of vital engine parts.

Talk to your Allied Auto Works service advisor for more information.

Wishing you much cheer this holiday season,

Duke

duke

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Fluids

Cayenne Barks "No Yolk! Rotten Egg Smell" (Sulfur Smell Causes)

cay

It's Thanksgiving week, and the delicious smell of turkey is awaiting me. Hi, Cayenne here and you know I love the smell of turkey coming out of the oven, but have you ever had an awful smell coming from inside your car? Rotten egg smell, yuk, and today, we will bark about what that horrible odor is.  

The pungent smell of rotten eggs can send people running for the hills, so when that odor is inside your vehicle, yikes! Yolks! The good news is that a trained service technician can locate the source of that smell and stanch the stench… that comes from another word that begins with S.  Sulfur.

Fuel contains small amounts of hydrogen sulfide, but they're enough to stink up a vehicle when it's not properly burned.  You may know that the smell of rotten eggs often signals a catalytic converter that isn't working as it should.  That could be due to age, damage or an abundance of oil clogging it up. 

If a sensor in charge of managing the fuel fails, the engine can run with a fuel mixture that is too rich.  That can overload the catalytic converter and allow some byproducts to escape without interruption from the chemical reaction that prevents them from going out of the tailpipe.

There's another possibility, but it's usually only found in stick-shift vehicles. That's leaking old transmission fluid.

Catalytic converter repairs are best left to a professional. Technicians at your vehicle service facility have equipment and training that can help them pinpoint the cause of this funky fragrance. Once the cause is found, repairs are made, and/or parts are replaced, and the smell should go away fairly rapidly.

Now, let's start talking about the smells I do love: turkey, pumpkin pie, and sausage stuffing......I can go on

Happy Thanksgiving,

Cayenne

 

 

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke Sees Objects in the Mirror (Rearview Mirror Safety and Maintenance)

duke

Brrrr, it's cold this morning in California. The seasons are definitely changing. Duke here and when I am in the car for a ride, I sometimes look in the rearview mirror and notice objects appear to be close. You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how important rearview mirrors are to safe driving.  So let's open our eyes and start barkin'!

While new electronic devices are helping drivers be aware of surrounding traffic in high-tech ways, the good old rearview mirror is still a dependable way of letting you know what's around you.  There are usually 3 on each vehicle, 1 attached to the windshield inside and 2 attached outside on each of the front doors.

It's important that they be adjusted properly before you start driving (not while you're driving). Experts say the windshield rearview mirror should cover the area behind the vehicle while the outside mirrors should not simply duplicate that view but extend it to the sides, where blind spots normally are.

Your rearview mirrors must be able to hold the positions they're adjusted in; it there's play in them or they move around, you'll never be sure they're pointed in the direction that will let you see where traffic is.  The one on the windshield must be firmly attached.  If it won't stay where you want it, head to your service facility, where they can tighten it or replace any parts necessary to let the mirror maintain its aim. A technician can reattach it with the proper adhesives or fasteners if it has fallen off the windshield completely.  There may be electronics that need to be properly connected as well.

The outside mirrors cover your blind spots and they must be able to hold their adjustments, too.  Many adjust electronically; switches and motors can fail, electrical connections can detach or become corroded and the reflective glass can crack, discolor or develop a hazy fog.  A technician can diagnose and repair those problems and recommend any replacement parts you might need.  Mirrors that are adjusted manually should also be restored to proper working order for you to maintain this essential rear visibility.

Drivers don't think about their rearview mirrors all that much.  On reflection, don't they deserve respect and care for the important job they do?

"Life is a mirror: if you frown at it, it frowns back; if you smile, it returns the greeting"

Duke

 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Cayenne Says Give me a Brake (Light)!

cay

Put on the brakes! Cayenne here and today I want you to give me a brake.....brake light that is. If that little brake warning light pops up on your dash, do you know what it means? Well, if you said no, you wouldn't be alone. You know it has something to do with your brakes, but exactly what? You're not sure. One of the reasons is that it could mean many different things.

It could be something simple, like putting your parking brake on and forgetting to take it off. It's an easy fix, and you'll be on the road in seconds.

Or, it could mean there's something wrong with your anti-lock brake system. That is a pretty complex symphony of speed sensors, computers and wiring, and sometimes things get a little out of whack. You could have a defective sensor or some wiring may have gotten damaged or come loose. A trained technician with special equipment at Allied Auto Works can sort it all out.

It's also possible you have low brake fluid. Several things could cause that. One simple reason is that your brake pads have worn down. Replacing them could solve the problem. Another possibility is that you have a leak in your brake system. That could be serious. If your brake fluid level gets really low, your stopping power goes down along with it, and a vehicle that can't stop is a safety hazard to you and others on the road.

Of all the warning lights on your instrument panel, pay attention to the brake warning light. If it comes on, come on over to Allied Auto Works very, very soon. A vehicle is great when it's moving. But if it can't stop, well, that is a disaster waiting to happen.

We’d love to hear from you. Let us know if you have any questions.

And remember, give this old hound a brake....lol

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Brakes

Duke Meets Metal With Metal (Wheel Bearings)

duke

Hello Duke here and I have a questions for you. What part of your vehicle has little metal balls inside that are lubricated and allow you to cruise on down the road?  Answer: They are wheel bearings, and automotive designers might argue they are human beings' second greatest invention of all time (the first is, of course, the wheel!).  So today we will bark about how important this little piece of metal is.  So let's get barkin' and meet the metal.

You have a wheel bearing at each wheel.  They allow your wheels to turn freely, minimizing friction that would ordinarily slow you down when metal meets metal.  When one of your wheel bearings starts to go bad, it lets you know. A wheel bearing does its work quietly when it's in good health but starts getting noisy when it isn't.  People describe the noise differently.  Sometimes it sounds like road noise, a pulsating, rhythmic, sound.  That pulse speeds up when your vehicle speeds up. 

Here's what's happening when you hear that sound.  As mentioned, the bearing has these little metal balls inside a ring.  They have a lubricant inside to reduce friction between the balls; modern wheel bearings are sealed and they're intended to do their job without any maintenance. 

Wheel bearings take a beating; you hit some rough potholes or go over some uneven railroad tracks. Sometimes water can get into a bearing and reduce the ability of the lubricant to do its job.  Time starts to take its toll, too. When the lubricant isn't reducing friction like it should, the bearing can heat up. One of those little balls can start shedding pieces of metal and soon those shards start grinding up the other balls.  Friction takes over and soon your wheel isn't turning smoothly. That's what's causing the sound.  If a wheel bearing is not fixed, it could eventually seize up completely, and you can be stranded.

It's a lot easier if you heed the early warning signals, that pulsating noise.  Now, sometimes a similar noise can be caused by a bad tire, but in either case, it's important to have it checked out. Our Allied Auto Works technicians will be able to tell you fairly quickly what the problem is and offer a solution.

Wheel bearings generally don't fail often and usually last from 85,000-100,000 miles/140,000km to 160,000km. But consider them a long-term maintenance item that, once fixed, will keep you heading smoothly to the next destination.

I leave with my quote of the week, metal related of course,

"Strength through adversity. The strongest steel is forged by the hottest fires" ~ Pleasanton Express

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Wheel Bearings

Cayenne Answers "What is a TPS?" (Throttle Position Sensor)

cay

Good Day, everyone. Cayenne here.  Do you know what TPS stands for? No, it's not Tender Porterhouse Steak, even though that sounds good to me. It means Throttle Position Sensor. Yes, I know it's not as tasty-sounding, but it's very important to your vehicle.  So let's get barkin' about TPS.

You know you have an accelerator pedal; step on it, and your vehicle is supposed to go.  But did you know there is a part in your vehicle that tracks where the throttle is? It's called the Throttle Position Sensor, or TPS.

The TPS is a sensor that helps your vehicle determine the right mix of air and fuel reaching your engine.  It does that by keeping track of the throttle and sending that information to your vehicle's computer.  Other factors play a role in how well your engine is performing, including air temperature, how fast the engine is turning over, and airflow. 

When the TPS isn't working right, you may find your vehicle won't accelerate or doesn't have the power you're expecting when you press on the accelerator.  In some cases, it may accelerate on its own.  Sometimes, your vehicle won't go over a certain speed.  Your Check Engine light may go on.

Any of these symptoms should be checked out soon. If your TPS stops working right, your vehicle may not be safe to drive. Fortunately, most vehicles have a "limp home" mode that allows you to get off a busy road and to a safe spot. 

Your service advisor can tell you which TPS is the correct replacement for your vehicle. Your shop may have to re-program the new TPS so it works correctly with your vehicle's software.

It's a fact of life these days that computers control many of a vehicle's functions. The sensors that feed information to those computers help make your vehicle work how it was engineered to and keep you motoring safely and efficiently down the road.

I leave you with an inspirational quote for the week,

"The way to get started is to quit talking and begin doing." ~ Walt Disney

Cayenne

 

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke Answers "Why is Air Not Coming Out of My Vents?"

duke

Duke here and you know when you climb inside your vehicle, start the ignition, and reach for the fan control for the heating or air conditioning, but no air comes out of the vents. It can make for a very uncomfortable trip, whether hot or cold outside.  Well today we are going blow some reasons into why air is not coming out of our vents.  So open up your vents and let's get barkin'!

It’s important for the comfort of you and your passengers to regulate the temperature in your vehicle’s cabin.  Not having air coming through the vents can also be a safety issue when trying to defrost the windshield and front windows when they fog up and your visibility is affected.  

There can be many reasons why the air isn’t blowing through your vents.  The blower motor may have failed or the switch that controls it wore out.  It could be as simple as a blown fuse, or perhaps an electrical component that regulates the fan speed may have stopped working. One of the ducts that direct the air from the outside to the cabin may have broken.  The air intake where the outside air is collected may be clogged up with leaves or other debris.

If your vents aren’t blowing air, it’s time to bring in your vehicle to have one of our technicians diagnose and repair it. They will examine the electrical and mechanical components to see where the problem is. The remedy can be simple or involve a more extensive repair.  

Keeping the cabin temperature temperate and having good airflow is vital to your comfort, especially when the weather outside is extremely hot or cold. 

Us Hounds, though, love the air in our faces wether hot or cold, so we just stick our heads out the window and take it all in, 

Duke

 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Cabin Air Filter

Cayenne Is A Bright Spark (Ignition Coil Replacement)

cay

Cayenne here today. Everyone loves things that sparkle. Our vehicles send out their own spark through the ignition coil.  But how do you know it might be time to replace the ignition coil?  Well today we will ignite you some sparkling information on the subject.

Ever wonder how your vehicle’s engine can take the 12 volts from its battery and ramp that up to as high as the tens of thousands of volts it takes to fire its spark plugs? The secret is something called an ignition coil. Most newer vehicles have an ignition coil at each cylinder, but older ones have one that serves all the spark plugs. 

There are telltale signs that you have an ignition coil problem. As you might expect, one symptom is that it’s hard to start your engine or that it won’t start at all. If your engine is misfiring or not running smoothly, or you see the Check Engine light come on, those could all point to an ignition coil failure.

Several things can contribute to ignition coil trouble in addition to normal wear and tear. Moisture and dirt may have gotten inside the coil, and the heat and vibration of your engine over time can cause it to go bad. Bad spark plugs or plug wires can also be a cause.  

While ignition coils can last 100,000 miles/160,000 km, depending on how you drive and in what conditions, if you start noticing some of the signs and symptoms just described, it’s a good idea to schedule a visit to see us so a technician can diagnose what’s wrong. Driving too long with an engine misfiring can damage your catalytic converter, which can be expensive to replace.

A technician will thoroughly check your ignition system and determine where the failure is. If only one coil is bad, it may be the only thing that needs replacing. If your vehicle has a distributor, it may also need replacing. Properly working ignition coils will help your vehicle operate at its best and help prevent future engine damage.

Leave a little SPARKLE wherever you go,

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

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