I can't recommend them enough. I was in the area to look at a used car I found on Craigslist. I found them on Cat Talk's mechanics database, gave them a call, and they said they'd do a pre-sale inspection at a really great price. In the end, I bought a car that belonged to one of their regular customers, and it was the perfect gently used vehicle. As a student on a limited budget and someone with no previous connection to this garage, they went out of their way to help me out. I spent a lot of time there over a couple days, and it seems like there are a lot of loyal customers. If Los Altos wasn't such a haul, I'd go there for regular service.