To Whom It May Concern, This has been the second time that Auto Allied Works has serviced my Volkswagen Passat. I was very impressed by the outstanding professionalism, superb response to the technical problems of the vehicle, and overall very kind and relaxed approach to the problems I had experienced. In the past I have been very suspicious when dropping off my car at repair shops, because I was never certain if I would get overcharged or if the mechanics knew what they were doing. The past two visits at Allied Auto Works has allowed me to believe that quality workmanship and reasonable pricing is possible. I am particularly impressed by the general managers sincere and straightforward approach to taking care of its customers. I felt welcome and treated with honesty and care. Thank you Volker