I appreciate their flexibility. I was supposed to pick the car up in the afternoon but my return from a trip was delayed until after the shop was closed. I needed the car early the next morning. Travis put the second key under the mat, I picked the car up on my way home from the airport and settled up the bill the following day. I have been a customer for over 20 years so I am sure they know where I live, but just imagine the local car dealer working out that arrangement with you!