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Los Altos Auto Repair

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Duke and Cayenne | Allied Auto Works Grant Road

Duke and Cayenne’s Automotive Corner

"Welcome to Duke and Cayenne’s Automotive Education Blog. Each week, Duke and Cayenne open their book of knowledge to bark with you. Check back often to see how they can teach an old dog new tricks. Never stop learning!"

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Category Archives: What Customers Should Know

Cruisin' With Duke Down On Main Street

dukeLet's take a cruise with me, Duke and today bark about cruise control!

When automakers first came out with cruise control, it was a real luxury item.  The older cruise controls used a mechanical vacuum system but it worked.  Well, some of the time. 

Nowadays, cruise control is all electronic, thanks to computers.  It's reliable and a real convenience on long trips.  Cruise control is offered on most vehicles and standard on a lot of them.  Because it's electronic, when it breaks, it's usually some electronic component.  Your vehicle's cruise can be the victim of a blown fuse. Or your vehicle's speed sensor, which—not surprisingly—measures your vehicle's speed, can also stop working.  And that will cause your cruise to stop cruising. 

Vehicles with cruise control also have a built-in feature that, when the brakes are applied, turns off the cruise.  With electronic cruise control, that happens thanks to the brake pedal switch, and if a problem develops in that switch, the cruise might not work.

The newest cruise control is called "adaptive." What that means is that it will maintain your vehicle's speed as well as the distance between you and the vehicle ahead of you.  That means if a car ahead of you slows down, your vehicle will slow down to the same speed and even stop if the car ahead stops.  Pretty cool, right? As you can imagine, adaptive cruise control is more sophisticated and has many more components than standard cruise.  The systems vary from manufacturer to manufacturer, but they use on-board radar units and cameras to calculate what your vehicle should do to maintain a safe distance and speed. 

Finally, there are still some of the older style cruise controls out on the roads.  They'll stop working when the vacuum actuator develops a problem, a vacuum hose starts leaking or breaks or the cable between the actuator and the throttle kinks, breaks, seizes up or becomes detached. 

If your cruise control isn't working, your service repair facility will be able to determine what kind your vehicle has and what it will take to fix it.  Good news for the cruise blues.

Keep on cruisin!  

Duke     duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227

 

Duke's Lesson: When "Oh, no!" Turns Into, "All right!"

dukeDUKE  here and things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you're dreading bad news, you might just be putting off some good news.

There was one minivan driver who'd had the same van for years and never had a problem with the power sliding doors.  Then one day, the electrical switches in the door pillars stopped working.  The key fob would still open them, but the door switches wouldn't do a thing.

Of course, the van driver feared the worst: an electrical problem, a major computer failure, mice chewing up the wires.  So, he put off going into the repair facility for a couple of months.  One day, it was time for his regular oil change and the service advisor asked him if there was anything else going on with the van.  The owner mentioned the door problem but said he didn't want to spend a fortune on it.

He waited for his van, and it wasn't long before the service advisor came out with good news. The doors weren't working because a switch on the overhead console had been turned off.  (It was a safety feature to allow parents to disable them.) The owner had accidentally switched it when he was unloading the van.  It was the first thing the technician had checked. Flip the switch back and all was working as usual.

Another example? A mother was driving a minivan with her two kids inside on a hot day when she felt the front end shaking violently as she drove down the road. Fearing something major had broken in the van (and fearing for the safety of her kids), she pulled into a fast-food restaurant parking lot and started to look underneath to see if it was anything obvious she could see.

She couldn't see any broken parts, but she also didn't feel safe getting back in the van with her kids.  So, she called her local service facility and asked if they could send someone to look at it.  When the technician arrived, he took it for a test drive on the same road on which she'd described having the trouble.  Then he put her van up on the lift.  His conclusion?  Nothing was wrong with her van.  It was the street she was driving on.  Crews repairing it had left the surface full of potholes, and that was causing her rough ride.

Ultimately, what these two drivers feared would be an expensive trip to the shop resulted in each driver getting different news than they had expected.  One learned something new about his vehicle.  The other?  Well, the technician saw that her tires were badly worn and convinced her to get them replaced, perhaps preventing an accident and giving peace of mind for a mom with two kids.

So next time you OH NO!,  you might find out everything is ALL RIGHT!  

DUKE  DUKE

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227

Duke's Wasteful Thinking

duke

With the weather getting colder, you might be tempted to start your vehicle up, let it idle for 15 or 20 minutes and then get in the nice, cozy cabin.  Some vehicles offer remote starting that let you do that from the comfort of your home or apartment.  But is letting your vehicle idle like that good for it?

Hi Duke here and I thought we would ponder on this subject today so let's get barkin!

Manufacturers say it doesn't harm the vehicle.  They say it's because modern vehicles are made differently from those in the past.  Just about all newer vehicles employ fuel injection which uses computers to adjust the amount of gasoline that goes into the cylinders.  The engine gets only the fuel it needs, taking conditions into account.

Older vehicles, on the other hand, used to use carburetors.  When you started a cold engine, the carburetor wasn't able to adjust the gasoline amount depending on conditions.  Some of the gasoline would mix with oil and the pistons wouldn't get the same lubrication as they would with undiluted oil.

So yes, you can warm up your newer vehicle for your own personal comfort.  But consider how much fuel you are wasting.  That is not only throwing away money, it's a waste of natural resources.  And it puts more carbon into the atmosphere. 

Automakers have to be mindful of what fuel economy their vehicles can achieve.  So the flip side of the remote starts they offer is a "stop-start" feature.  When you stop your vehicle, even at a stoplight, your vehicle will turn the engine off.  When you take your foot off the brake and step on the accelerator, it starts up right away.  That feature can save as much as 10 percent of the fuel your vehicle uses. 

Your vehicle may not have that start-stop feature, but you can still save fuel by shutting off your engine manually if you are waiting somewhere, like a parking lot or perhaps sitting outside your child's school waiting to pick him or her up.  It saves you money and contributes to a healthier atmosphere for our planet.

Now that wasn't wasteful, have a great rest of your day!

Duke    duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227

Cayenne's Gives You The Best Test

cayHello Cayenne here and I have  test for you.  Would you buy a jacket without even trying it on? Probably not, but it might surprise you that one study shows about half the people buy a vehicle after a short test drive around the block or none at all.  If you're in the market for another vehicle, make sure you check out the most important things so you'll know if that's the right vehicle for you.  So let's bark away at this subject!

Check out the gadgets.  Love a good sound system? Then turn it up loud.  Does it have enough bass for you? See how you like its navigation system if it has one.  Try pairing your Bluetooth smartphone with the vehicle.  Test out how to set the cruise control and how steady it keeps the speed. Back up and check out the rear view camera. If you buy this vehicle, you'll have to live with all of these things every time you drive.

Test the vehicle on roads you know.  See how it handles bumps and potholes, how it takes that tight curve that you drive every day to and from work.  Driving on familiar roads gives you a chance to compare what you know with what you're thinking about buying.

Check the fit.  One suburban mom drove a full-sized SUV and loved it until she got it home and realized it was too high for her old garage.  Remodeling the garage would be the only answer! Try installing your child seats.  Size matters, especially in a vehicle.

Gauge the fuel economy. Many vehicles have a trip computer that will calculate fuel economy quickly.  Here's a tip: you can reset it before your test drive and when you're finished, check it and see what fuel economy you got.  It will be a smaller sampling than would be ideal, but it will give you an idea.

Take as much time as you can.  A lot of sellers will pressure you to restrict your test drive to 10-15 minutes.  Ideally, you'd like to have that vehicle for a week, but that's usually not possible. So, try for something in between. Remember, this could be your vehicle for years to come.

Keep in mind that every vehicle will feel strange to you at first. Buying a vehicle is a little like getting married.  You want that marriage to be happy, and you want it to last, so take the time to get to know it as well as you can.     

Cayenne    cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
Allied Auto Works Grant Road is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grant Road near Wooland Acre's - The Highlands (650) 968-7227 if you have any issues in accessing any area of our website.