Los Altos Auto Repair

Another hot summer California day!  Hi Cayenne here and I thought I would cool you off with knowledge on your water pump.  

Your cooling system is very important. It circulates coolant through the radiator and your engine to protect your vehicle from overheating. There are five main components to the cooling system:

• the radiator
• the radiator cap
• the hoses
• the thermostat
• the water pump

The water pump's like the heart of your cooling system, circulating the fluid throughout your vehicle. It's a small pump that's driven by the engine; usually by belt, but sometimes by a chain or gear.

The water pump only operates when the engine's running. Water pump failure is pretty routine. We see it often at Allied Auto Works. Some start failing at around 40,000 miles/64,000 km, but most fail by 100,000 miles/160,000 km. Consult your owner's manual or friendly and knowledgeable service advisor at Allied Auto Works to see what's recommended.

Since a water pump either works or it doesn't, you need to change it when it fails. Water pumps fail in one of two ways: the bearings fail or they begin to leak. It's possible to have a leak from a cracked water pump, but it usually leaks at the gasket where it attaches to the engine.

So how can Los Altos drivers tell when the water pump is failing? If you can hear a low-pitched grinding sound coming from the water pump, it's got a problem. If you can see coolant in that area, you've got a leak.

Some water pumps are driven off the timing belt. They might be under a plastic cover so you can't see the water pump. Look for coolant on the driveway. If you see some, have Allied Auto Works check it out.

Most timing belts need to be changed at 60,000 miles/97,000 km – some longer. It's a good idea to change your water pump at the same time if it's one of those that's driven off the timing belt. To start with, 90% of the work's already done with the timing belt change. And if you don't and develop a leak later, you'll have to change the belt again along with the water pump because the belt will have been contaminated by the leaking coolant.

Allied Auto Works can replace a failed water pump with a brand-spankin' new one or with a rebuilt pump. Rebuilt will save you some money, but ask your service advisor at Allied Auto Works what he thinks. Don't feel too bad if your water pump gives out. They will all wear out eventually. We can get you back on the road and on with your life.

Now go chill,

Cayenne   

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Duke here and today we will decode the mystery of "Why is My Check Engine Light On?"  Let's get barkin' and unravel its' mystery.

The Check Engine Light strikes fear into the hearts of some Los Altos drivers and is totally ignored by just as many. Just what it means is a mystery to most people.

Let's get the urgency issues out of the way first. If your Check Engine light is flashing, that means that something is wrong that could cause engine damage. Naturally, you need to get that taken care of right away. If your check engine light is flashing, you shouldn't drive at high speeds, tow or haul heavy loads. Take it easy all the way to your Los Altos service center.

If the light is glowing steadily, you should keep an eye on it for a day or two. If the light doesn't go off, schedule an appointment with your friendly and knowledgeable pros at Allied Auto Works to get it checked out.

Some more information on how the Check Engine light works may be helpful for Los Altos drivers. Most of your engine functions are controlled by a computer, not surprisingly, called an engine control computer. The computer is able to adjust many engine parameters for environmental conditions, engine condition, and even the way you drive.

In order to make these adjustments, the computer relies on a network of sensors to provide data. The computer knows the proper operating range for each sensor. When a sensor reading is out of range, the computer runs some tests and may turn on the vehicle's Check Engine light.

A simple example is a loose or missing gas cap. This may cause one of the sensors to read out of range. The computer doesn't know if it's a serious condition that caused the reading or just a loose gas cap, so it stores a trouble code and turns on the Check Engine light.

Now when you tighten up the gas cap, the sensor readings will be in the correct range. The computer will keep checking on the report for a day or two. Since a bad reading didn't come up again, it turns off the Check Engine light. The computer will also try to make adjustments to compensate for some readings. If it can do so, it'll then turn off the Check Engine light.

If the problem can't be resolved then the light will remain on, and you should get your vehicle looked at. Your friendly and knowledgeable pros at Allied Auto Works will plug a scanner into the on-board diagnostic port and read the trouble code stored in the computer. The trouble code will give the technician a starting place as he diagnoses the cause of the problem.

Mystery Solved,

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

What a Beautiful Summer day here in Los Altos!  Hi, Cayenne here and today we will bark about making time to check for your service intervals just like you make time to have your teeth cleaned or a physical done during the year to keep healthy and for maintenance.  Your car works the same way so let's get barkin'.

Part of the engineering that goes into designing a vehicle is testing the components to ensure that they meet durability and safety standards. Because of this, manufacturers have a good idea as to how long the parts in your vehicle will last under normal driving conditions. For this reason, they give us guidelines to follow regarding how often to inspect the various parts and systems on our vehicles.

Vehicular components are required to meet certain standards. The government mandates some of these standards. Others are set by the auto industry. Recommended car maintenance schedules are designed to help Los Altos vehicle owners maintain these standards. Disregarding routine maintenance or procrastinating preventive maintenance will result in lowered performance and reduced safety for a vehicle.

Maintenance schedules are designed to ensure three areas of automotive performance for Los Altos drivers: protection of the vehicle itself, efficiency, and safety.

Protection

Your vehicle's components need protection from dirt, road damage, rust, corrosion, fuel, and combustion by-products. Protective components include filters and fluids.

Most of the fluids in your vehicle are there to keep the vehicle running smoothly and to protect the vehicle from corrosion, damage, or harmful contaminants. These fluids need to be changed regularly in order to continue protecting your vehicle.

For example, motor oil lubricates your engine; that keeps it running well, but it also contains detergents and other additives that clean your engine and protect it from corrosion. Your vehicle's engine was engineered for the best performance with a specific weight and type of motor oil. Los Altos drivers should always be careful to use the right motor oil for their engine.

Over time, the additives in motor oil are depleted, and the oil becomes contaminated by dirt, water, and waste gases from combustion. So in order to keep your engine clean and to continue to protect it from corrosion, the oil has to be changed periodically.

Efficiency

Over time, your vehicle's systems will get dirty and parts will wear down. Cleaning dirty systems and replacing worn parts will improve the efficiency of your vehicle, which is usually measured in terms of and power output.

For example, your fuel system components gradually get clogged up with gum and varnish from gasoline. This restricts fuel flow, which lowers your engine's efficiency. Gas mileage drops as a result. Cleaning your fuel system will restore and improve gas mileage.

Safety

Some of your vehicle's systems must be maintained for safety reasons. Your brakes are a prime example of this. Brake pads and brake fluid need to be replaced in order to ensure good braking power. Poorly maintained brakes lead to accidents.

Your owner's manual is your first resource when it comes to knowing when and how to maintain your vehicle. Of course, you can consult with your Allied Auto Works service advisor. He can give you good auto advice on how to adjust your service schedule to account for climate, local road conditions, and driving distances.

Beyond routine maintenance, your vehicle also requires regular inspections. These inspections are usually recommended at specific mileage intervals, like 15,000 or 20.000 miles (24,000 km or 32,000 km). The interval is based on the known life expectancy for particular components in your vehicle. Regular inspections will identify vehicular components that need to be repaired or replaced before damage is done to the vehicle or safety is compromised. They are also designed to safeguard the efficiency and performance of your vehicle.

The multi-point inspection that comes with a full-service oil change does not cover all of the regular inspections your vehicle needs for peak performance and safety. Check with the automotive professionals at Allied Auto Works in Los Altos to find out what additional inspections your vehicle needs and how often. 

Good car care requires regular and consistent maintenance. But good maintenance pays for itself in better and fewer repairs. It may even save your life. 

 Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Duke here and I have to wonder why would you hesitate to get your vehicle serviced especially if it could save you money in the long run,  take care safety issues down the road and keep your resale value and today with every going on with our  California state COV-19 guidelines to stay safe, the last thing you would want is a car you can't rely on.  So let's get barkin' on this without any hesitation!

A recent report stated that over 80 percent of the vehicles on Los Altos, Cupertino, and Sunnyvale, roads have one or more service or repair that's needed but hasn't been taken care of. Now that's a lot of undone service. That translates into something over 160 million vehicles in North America alone. Some of the neglected items are minor. Others are serious safety concerns.

There are several reasons we hesitate to take care of recommended services, especially services that our Los Altos automotive advisor recommends when we're in for something else, like an oil change.

The first issue boils down to comfort with car care. We don't always feel we know enough to make good decisions. Some of that can be attributed to the fact that vehicles are so reliable these days. They almost become an appliance. Of course, you love your vehicle, but if you don't have to worry about it breaking down all the time, you're not forced to think as much about preventive maintenance.

Perhaps your dad knew a lot about cars and always made sure they were taken care of. He was very comfortable dealing with his local Los Altos service center. People who don't know as much about cars hesitate to ask questions because they don't want to look ignorant.

It's human nature. But there's so much to know in this world, and we can't all be experts in everything. So we specialize. It's very important to ask questions of any specialist, whether it's your doctor, financial advisor or your automotive technician in Los Altos, CA.

Your service advisors, Matt and Travis at Allied Auto Works wants to answer your questions. We want you to understand the recommendation and why it needs to be done.

That brings us to the next issue; people say that they don't always know if they really need the service or if they are just being sold something.

At the heart, it speaks to trust. Do you trust your Los Altos service center and your service advisor? Trust has to be earned, and that takes time and experience. But you can shortcut the process when you realize that most of the recommendations are based on the manufacturer's maintenance schedules.

In other words, "You don't have to trust me, you can trust your owner's manual."

Your Los Altos service center has computer databases that contain the manufacturer's recommendations for almost all vehicles, so they don't need to rummage through your glove box to look for your owner's manual to know what to do.

Basically, the engineers who designed the car say, "Here's when you need to have it serviced." That's who makes the recommendation, not the technician. He's just reminding you.

Now you do need to trust your Los Altos technician's experience and judgment from time to time. When he inspects your vehicle, he may find problems or concerns. He will explain things so that you can prioritize the concerns and make a good decision about whether or not to have something done.

That brings us to the third issue; money. Often the concern is about spending the money to take care of a recommended service. Our money has many places it needs to go. And we have another list of places we want it to go. Auto maintenance isn't usually on either of those lists.

Look, everyone who works at Allied Auto Works has a family budget, too. They can relate. Maybe a little look behind the scenes would be helpful.

Service centers like Allied Auto Works invest heavily in training, diagnostic equipment, and tools so that they can make repairs and perform services as efficiently as possible. And like any other business, they have labor costs, insurance, rent, utilities, shop and office supplies, taxes, and so on.

We work hard to make sure that we diagnose the problem correctly and fix it right the first time. That's the only way we can maintain our reputation and remain in business. If we're not satisfying our customers and providing a good value, you won't come back and the service center won't be around for long.

When there is a real budget concern, your Allied Auto Works service advisor can help you prioritize the work that needs to be done and come up with a plan for taking care of it that works within your budget.

Let's say you have a serious problem with your brakes. That's a safety concern, so a technician can't ethically say, well, let's put that off for a couple of months. What they can do is take care of the brakes now and address the cabin air filter or transmission service next month.

Visit Allied Auto Works today for more information and tell them THE DUKE sent you with no hesitation.

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/