Los Altos Auto Repair

Hey Duke here. You know dogs love 4x4 vehicles, the true 4-wheel drive works of engineering like Jeeps and 4x4 pickups that allow you to seemingly go anywhere on the planet. With some planning and skill (always careful to protect the environment, of course), you can climb up a 40-degree rock trail, or you can get through the deepest snow.

But with that added capability comes additional complexity, drive-train components and other systems that less capable vehicles don't have.  And that is why when it comes to 4x4s, you have to maintain them a little differently from those vehicles that spend their lives on the pavement.  Here are some of the key things to keep an eye on:

• Transfer case—This transfers power from the engine to the wheels.  A transfer case has fluid in it that needs to be changed at intervals recommended by the manufacturer.  Your service advisor will let you know how often that is and will keep track of your service dates.  You will need to make sure the transfer case seal is working properly.  Otherwise, transmission fluid could get in and cause damage that is costly to fix.  Some transfer cases have an electric motor that shifts it through gears, and its connections are often exposed to the elements, making them vulnerable to damage and corrosion.  Proper maintenance will keep those connections working as they should
• Front and rear differentials—These also have to have the right amount of fluid and should be checked regularly.  Your service advisor can let you know when you need that fluid changed as the owner's manual recommends.  It's important the service is performed correctly with the proper lubricant so it will work the way it is designed to.
• Brake lines—Those 4x4s practically beg to go into wet spots. They are also great machines for conquering snow: road salt, brine, and all.  Moisture, salt and brake lines are a recipe for corrosion, so brake lines need to be inspected regularly.  There are anti-corrosion sprays or white lithium grease that can retard corrosion.  Remember, getting there is half the fun, but not being able to stop is no fun at all.

So enjoy your 4x4 and what it can do that other vehicles can't.  Just remember that even though it's tough on the outside, it needs special care to keep it going.  Oh, and remember to take care of the environment when you go off-roading, too. 

and remember, Real Dogs don't ride in purses; they ride in Jeeps!

Duke

Is your vehicle sometimes hard to start early in the morning? Hi Cayenne here and when you turn the key, does it hesitate or stutter? If so, the problem could be the result of a dirty fuel system. Your vehicle's fuel system starts with the air filter and ends in the top of your engine. Over time, different parts of the system get dirty, which robs you of performance and hurts your fuel economy.

Most Los Altos vehicles have fuel injectors, rather than a carburetor. Fuel injection systems have fewer problems and require less adjustment. But they still need to be properly maintained. This is why your owner's manual has a schedule for cleaning your fuel injectors and other parts of your fuel system.

Some Los Altos residents are interested in buying fuel system cleaners that they can pour into their gas tank. You can do that - and there are lots of great products available that can help maintain an already clean fuel system - but these products cannot do a major cleaning. For that, you need to see Allied Auto Works. Allied Auto Works has the professional tools and chemicals to really do a complete service.

Allied Auto Works uses a process that gives your vehicle a deep, professional fuel system cleaning. You need to remove particles, gum and varnish from your fuel system and get those injectors running cleanly and efficiently. After a professional fuel system cleaning, you'll notice more power, better fuel economy and reduced exhaust emissions.

The cleaners also help prevent rust and corrosion in your fuel system and lubricate engine parts.

Fuel system cleaning is just one of those recommended service items that help keep your vehicle running strong. As with all maintenance, it can help avoid repairs that often result from not taking the right preventive steps. Los Altos residents will notice the difference in how well their vehicle runs. Check with your friendly and knowledgeable pros at Allied Auto Works to see when your vehicle is scheduled for a fuel system cleaning.

An ounce of prevention really is worth a pound of cure for Los Altos vehicles.

CAYENNE

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke here. Who thinks about their fuel gauge? You probably don't… until it doesn't work anymore. Then you have to guess how much fuel is in your tank, and that's no way to live life on the road. Imagine how upset the hounds will be if they don't get their car ride. So today, we will be barkin' about fuel gauge problems and what to do. Let's get barkin'!

Fuel gauges, like every other part in your vehicle, can fail.  When yours stops working, you will probably want to head over to your service facility soon because no one relishes running out of fuel.

The fuel gauge system is much more than just the gauge on your instrument panel. Most systems have a float inside the fuel tank that goes up and down depending on the fuel level. It's called the fuel-sending unit, and it sends an electrical signal to the gauge (on the dash), telling it to display how much fuel is left in the tank. 

So, what could go wrong? Well, a few things. For one thing, corrosion from bad fuel can cause it to stick, and it won't move up and down anymore. So you could fill up your tank, and the gauge would still read Empty. If a sending unit needs to be replaced, the parts can be costly. The good news is that fuel-sending units rarely fail, and most drivers will never have one go bad.

Other things that can go wrong? An electrical problem could cause a fuse to blow and you won't get a reading at all.  A technician can figure out where that electrical problem is and how to repair it.  Finally, it's possible for the gauge itself (on the instrument panel) to fail.

One thing to keep in mind is if your fuel gauge isn't working, you might be tempted to carry around an extra container of fuel.  That's ok if it's outside the cabin, such as in the bed of a pickup.  But if you carry it inside the cabin or trunk, fuel fumes can be very dangerous for your health, even fatal.

A working fuel gauge gives you peace of mind… so you'll never have that "empty" feeling.

I leave you with this thought,

"Did you ever notice when you blow in a dog's face he gets mad at you? But when you take him in a car he sticks his head out the window!" ~Steve Bluestone

DUKE

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Good day, Cayenne here. When we get a car repair bill, we really shouldn't be surprised to find “diagnostic fees” as one of the line items. When we get a computer fixed, there is usually a charge for the time it takes to diagnose the problem. When I go to a veterinarian, most of his fee is for his ability to diagnose what's wrong. It's no different with our vehicles.  So today, we will be barking about diagnosing your vehicle. 

Some diagnoses are fairly simple. Brake repairs at Allied Auto Works, for instance, usually require only a visual inspection. But other problems are much more difficult to diagnose. An intermittent engine problem, for example, takes time and expertise to pinpoint.

Modern vehicles have multiple computers that monitor a variety of sensors throughout the vehicle. When one of those sensors has a reading that is higher or lower than the standard parameters, the computer turns on the Check Engine light. Technicians at a service center such as Allied Auto Works in Los Altos can scan the engine's computer for a trouble code. This code tells the technician which reading is too high or too low.

That's where some Los Altos residents get confused. They think that this reading concludes the diagnosis, and they don't understand why the diagnostic fee is as much as it is when all the technician did was scan the computer. But the truth is the trouble code is only the beginning of the diagnostic procedure.

Remember, the trouble code only tells which reading is out of parameter. It doesn't say what is causing the reading to be too high or too low. Your Allied Auto Works service technician still has to find the underlying problem. It's a lot like going to the doctor. He can take your temperature and discover that you have a fever, but that doesn't tell him what is causing your fever.

Automotive diagnostic technology can reduce the time it takes to diagnose a vehicle that isn't running properly. But it doesn't eliminate the need for your friendly and knowledgeable Allied Auto Works service technician to make a proper diagnosis. Car care, like medical care, still requires the human touch.

I leave you with this diagnosis quote,

"Bedside manners are no substitute for the right diagnosis." ~ Alfred P. Sloan

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Duke here. Have you ever gone to listen to an orchestra? The musicians take the stage early and tune their instruments. Each individual instrument must be in tune, but the critical thing is for the entire orchestra to be in tune with each other. That's why they tune up together. Now this is no surprise; I'm going to relate the orchestra to your vehicle. Your engine has many component systems that each need to be working properly. And the components need to be working in sync, all timed up together in order for the engine to work efficiently.

We call this... (ta-da) a tune-up. When an orchestra is out of tune, you get a bad concert. When your vehicle is out of tune, you get bad performance and bad fuel economy.

So check your owner's manual for recommended tune-up intervals. Or ask your Los Altos service advisor at Allied Auto Works what he thinks.

...Just be careful not to say you want to make beautiful music together – that kinda makes us uncomfortable.

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/