Los Altos Auto Repair

Hey, Duke here. You know when I go for a car ride, I love to stick my big nose out the window and take a big whiff of all the wonderful smells in the air. Sometimes, though, when my owner makes me get my head back inside and I smell the inside of the car, it doesn't always smell... well, wonderful. So today, we are going to take a deep breath and discuss the importance of the Cabin Air Filter.

When you get in your vehicle, how does it smell? If it's not so nice, it may be time to have your cabin air filter changed.

It's not the same one that filters out the air used in the engine.  The cabin air filter screens out dust and other particulates from the outside air so when they enter the cabin, you don't have to breathe them when you're driving.  Maybe your commute finds you traveling along dusty rural roads, or maybe you pass by some city factories with smokestacks spewing out smoky exhausts.  Or, in spring, maybe you notice your allergies acting up because of the pollen in the air.  The cabin air filter will remove a lot of those things.

The more it filters out, the more small particles accumulate. This reduces the amount of airflow the heating/air conditioning system can handle, and you may notice less air coming through your vehicle's vents. This can also be a sign that you need your air filter replaced.

Our technicians will remove and inspect the air filter, which is usually located around the glove compartment, under the dash, or sometimes in the engine compartment. If you wish, your service advisor can show you what condition yours is in; if it needs replacing, you'll be able to see the dirt, bugs, leaves, and other crud that accumulates after several months of driving. 

Each vehicle's manufacturer recommends an interval after which the cabin air filter should be replaced. Depending on how much and where you drive, you might need a replacement more or less often than the manual suggests.

Just like you clean your furnace filters periodically, it's wise to do the same with your vehicle.  After you do, you'll find you might just breathe easier!

My quote this week about breathing,

"Breathe and you know that you are alive." ~Annabel Laity

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Good Afternoon on this beautiful sunny California day. Cayenne here, you know, when I want something like my dinner or that delicious steak bone you have on your plate, I bark up. You need to do the same thing when you are talking to a service advisor about your car. He/she might not know certain items you want addressed or performance/driving issues you are having with your vehicle if you "Don't Speak Up."  So today, we will bark about how important it is for you, the owner of your vehicle, to SPEAK UP!

About 80% of the vehicles on Los Altos roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in CA. Some of the maintenance issues are minor. Others represent serious safety concerns.

There are many reasons Los Altos drivers neglect their routine car care. Some of the more common ones are complacency, lack of confidence, lack of trust and budget issues.

Modern vehicles are amazingly reliable compared to their older counterparts. They can run for years without any repairs; we sometimes translate that to mean they don't need any maintenance. The trouble is that without maintenance, parts in the vehicle are gradually wearing out, fluids are getting dirty, oil is developing sludge — a lot of stuff is happening that we can't see, and it is destroying the vehicle. The first time we learn there is a problem, we have a major repair bill on our hands.

Older vehicles just couldn't keep going without frequent maintenance; they broke down without timely vehicle care. Modern vehicles are designed to keep running even when they're not fully healthy. Unfortunately, that convenience has led some of us to become complacent and ignore vehicle care — until we have to fix something. And fixing something today takes a whole lot more than it used to.

Some people in Los Altos just don't feel comfortable taking their vehicles to their local Los Altos service center. They don't know much about engines or auto mechanics, so they don't know what questions to ask. They don't want to appear foolish or ignorant.

Your physician doesn't expect you to understand what a ligament is or how it works. But if you have a problem with one, she'll explain to you what it is, what's wrong with it, and how it can be fixed. It's in her best interest as well as yours to do so. You'll both feel more comfortable with the treatment.

That's what you can expect from the pros at Allied Auto Works. They must be highly trained and work with many complex, high-tech systems. They don't expect their Los Altos customers to understand car care. So ask questions. You need auto advice from a service specialist, just as you need medical advice from a doctor and financial advice from a financial advisor.

This brings us to the next concern: trust. Many rumors fly around Los Altos about auto repair scams. You may have heard about some local auto shops taking advantage of customers and replacing parts that weren't broken. Frankly, this is just bad business practice. Los Altos auto service centers won't stay in business long if they're engaged in this type of activity.

It's in the best interest of Los Altos service centers to diagnose a problem correctly and fix it right the first time. That's how they keep their businesses open.

Trust must be earned. But just as it took you time to establish a relationship and rapport with your doctor, it will take time to build a relationship with your service center.

Also, realize that when your friendly and knowledgeable service advisor at Allied Auto Works recommends routine maintenance, he generally relies on your vehicle manufacturer’s recommendations. In other words, your trust lies both with your service advisor and your vehicle manufacturer. You'll find that most of the service recommendations from Allied Auto Works you receive coincide with what's in your manual.

Those recommendations were set up by the engineers who designed your vehicle, not Allied Auto Works. The team at Allied Auto Works is just offering you a friendly reminder — a helpful reminder, really, since most of us don't post our owner's manuals to our calendars.

Money is behind most neglect of vehicle maintenance. First, they worry that they can't afford it. Second, they worry that they're being overcharged.

The simple truth is, car care is like health care. We can't afford not to have it. Preventive maintenance is cheap compared to repair work. It extends the lives of our vehicles and saves us money on fuel. It also makes our vehicles safer to drive, which can prevent accidents. Putting off preventive maintenance can be very expensive.

Los Altos area service centers have to be competitive. Like any business, they can't afford to overcharge customers or they go out of business. But vehicle care today does cost more in CA than it used to. Vehicles are more sophisticated, complex and high-tech. That means technicians have to be better trained. They have to purchase high-tech diagnostic equipment and tools. They have to keep up with the latest advances in vehicle engineering and subscribe to computer databases. Like any business, they also have labor costs, insurance, rent, utilities, taxes, office supplies, etc.

If you are strapped for cash, Allied Auto Works can offer auto advice to help you keep your car running safely and manage your budget. For example, let's say you need new brake pads, transmission service and a new cabin air filter. A technician can't ethically recommend you delay brake service: that creates a safety hazard for you and other Los Altos drivers. You need to get that done now. But they can tell you if the transmission service can wait a month and how long you can put off changing the cabin air filter. They can also estimate what these services will cost. That gives you the time and information you need to save up for the other services.

The key to modern car care is preventive maintenance. Our modern vehicles are safer, more fuel efficient and more reliable than ever before. But to keep them that way Los Altos drivers must be more proactive about caring for them. It's good to know there are knowledgeable professionals at Allied Auto Works who can help us do just that.

My quote for this week,

"I speak to be heard and understood, not just to fill the silence." ~ Oprah Winfrey

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Hey, it's the Duke. I am sure you have heard the saying "Being in the right place at the right time," meaning timing is everything, and that includes your timing belt. If your timing belt is not working at the right time, everything in the engine is affected. So today, we will bark about how important your timing belt or chain is. So let's get barkin' before time runs out!

There’s an important part in your vehicle that shields your timing belt, timing chain, or cam belt from debris and gunk that can be kicked up from the road. It’s called the timing cover. It’s important because the timing belt or chain coordinates parts of your engine called the camshafts and crankshaft. When they’re in sync, everything runs smoothly. When they’re not, it can cause some serious engine problems.

If your vehicle has a timing belt, without the protection of the timing cover, that belt can come loose from the timing gears or break.  If your vehicle has a timing chain, the cover keeps engine oil circulating around it, lubricating it.  When that starts to leak because of a bad gasket, the chain may not get adequate lubrication.  

If your vehicle has a timing cover problem, you may notice engine oil leaking if a gasket is not sealing tightly.  You may hear a strange metallic sound coming from the engine.  Another sign that timing is off is that you notice you’re losing power when you’re going up a hill. 

Usually, the timing cover will not wear out. But if you drive on roads where you’re getting a lot of debris and dirt kicked up into your engine compartment, the timing cover can get damaged and affect your vehicle’s operation.  It eventually could lead to engine problems, so if you notice any of the symptoms mentioned, have one of our technicians inspect your timing cover and gasket.  

Here is my "Time" quote for this week,

"Better three hours too soon than a minute too late." – William Shakespeare.

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Cayenne here. I love to go for car rides with wind in my hair and smooth driving down the road. Sometimes, though, my owner's car gets all bouncy, and that is not enjoyable at all.  What could that be you say, well it's probably the shocks.  So today, we are going to bounce right into this subject.

When Los Altos drivers think about preventive maintenance, what usually comes to mind is oil, fluids and brakes. We don't generally think about our shocks or struts, but these auto parts keep our tires on the road.

Los Altos drivers don't think about shocks as often as oil changes because shocks and struts last a long time and wear out slowly. They don't need to be checked as often as our brake pads or air filters. When your shocks have 50,000 miles (80,000 kilometers) on them, their performance will have noticeably degraded. If you want to restore the handling and ride designed for your vehicle, try replacing your shocks and struts.

Of course, if you drive off-road around Los Altos, carry heavy loads, tow a trailer or put in a lot of mileage on poor driving surfaces, your shocks or struts will wear out more quickly. You'll need to replace them more often or upgrade to better shocks.

Your suspension system uses springs and shocks to absorb the “shocks” and vibrations of driving over road surfaces. Springs support the vehicle's weight, suspending it above the axles so the body of the vehicle is protected from most of the bumps on the road. Shocks control the bounciness of the springs by moderating rebound. They also push your tires down onto the road's surface, maximizing traction. Without shocks, your wheels would bounce over bumps and lift against curbs and corners. Shocks are important to the safe handling of your vehicle as well as a comfortable ride. Struts are a combination shock and spring in one unit.

Worn shocks result in lowered vehicle handling performance. If your vehicle “squirms” around corners or gets “floaty” over bumps, then you need to check your shocks. If the rear end of your vehicle squats while accelerating, the front end dips while braking, or one corner sags, you probably need new shocks.

If you're unsure whether you need new shocks or if you're considering upgrading to a higher quality shock, then consult your friendly and knowledgeable Allied Auto Works service advisor. He or she can advise you on the condition of your shocks and how to match your driving needs to the quality of your shocks.

At Allied Auto Works, we know good vehicle care is essential to the safety, performance, and efficiency of your vehicle. It can improve the comfort of your ride as well.

Here is my bouncy joke for this week,

How do you make a water bed more bouncy?

You use spring water.

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke here. You have heard people say, "Give me a break!" but today, I will give you a Brake—brake lights, that is. If that little brake warning light pops up on your dash, do you know what it means? Well, if you said no, you wouldn't be alone. You know it has something to do with your brakes, but exactly what? You're not sure. One of the reasons is that it could mean many different things.

It could be something simple, like putting your parking brake on and forgetting to take it off. This is an easy fix; you'll be on the road in seconds.

Or, it could mean there's something wrong with your anti-lock brake system. That is a pretty complex symphony of speed sensors, computers and wiring, and sometimes things get a little out of whack. You could have a defective sensor or some wiring may have gotten damaged or come loose. A trained technician at Allied Auto Works with special equipment can sort it all out.

It's also possible you have low brake fluid. That could be caused by a number of things. One simple reason is that your brake pads have worn down. Replacing them could solve the problem. Another possibility is that you have a leak in your brake system. That could be serious. If your brake fluid level gets really low, your stopping power goes down along with it, and a vehicle that can't stop is a safety hazard to you and others on the road.

Of all the warning lights on your instrument panel, pay attention to the brake warning light. If it comes on, come on over to Allied Auto Works very, very soon. A vehicle is great when it's moving. But if it can't stop, well, that is a disaster waiting to happen.

We’d love to hear from you. Let us know if you have any questions.

I leave you with this breaking and entering joke from my favorite Looney Tunes friends,

Elmer Fudd and Daffy break into a distillery.

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Hello California on this beautiful Summer day!  Cayenne here and today I am going to inject with some schooling on fuel injection.  So let's get barkin' on this fuel-burning subject!

Los Altos residents know that engines need to burn fuel to operate. Fuel is pumped from your fuel tank to your vehicle engine, where it is squirted—or injected—into your engine's cylinders. This is the function of the fuel injectors.

There are two ways to inject fuel into an engine. Fuel needs air to burn, so in the first method, fuel is injected into a port and allowed to mix with air before it is drawn into the cylinders. In the second method, fuel is injected directly into the cylinders and mixes with air after it enters the vehicle engine.

Direct injection engines burn fuel more efficiently than conventional vehicle engines. Some models can deliver the power of a V8 with the economy of a V6.

For example, in one family of engines, the conventional version (a V6) delivers about 250 horsepower. The direct injection version delivers over 300 horsepower and gets about the same gas mileage. The turbocharged version delivers 350 horsepower.

Why the big difference in power? Direct injection systems allow fuel to be squirted into the vehicle engine at hundreds of times the pressure of a conventional engine. This atomizes the fuel better (breaks it down into tinier droplets), which means more of it gets burned, which translates to more power for your engine. It also results in cleaner emissions.

Fuel injectors are precision instruments. They have to deliver the right amount of fuel at exactly the time the vehicle engine needs it. They are also engineered to inject fuel with a specific spray pattern. This spray pattern allows for maximum fuel efficiency and proper atomization. Direct injection engines require a much higher degree of precision than conventional engines. For this reason, they are equipped with more sophisticated computers.

When fuel injectors get dirty, their precision drops off. The spray pattern won't be precise, and the timing of fuel delivery may be off. This decreases fuel efficiency and fuel economy as well as delivering less power to the engine.

Los Altos residents should understand that fuel injectors are not cheap to replace. Direct injection fuel injectors are even more. And we're talking about a mortgage payment to buy a set of new fuel injectors for a diesel engine.

So, keeping your fuel injectors clean is just good auto advice. The best way to do this is to change your air and fuel filters regularly and practice other habits of good vehicle care and preventive maintenance. Cleaning additives in your fuel can also help.

If you do end up with gum or varnish in your fuel system, you'll need a professional fuel system cleaning. This will clean out your whole system, including the injectors. The good news is that with proper maintenance, Los Altos drivers will enjoy better fuel economy and their fuel injectors will last for a long time.

Contact us for more tips to help you improve your performance and safety.

Wishing you all a safe and wonderful 4th of July week, I leave you with quote,

"Fourth of July — it was good enough for George Washington, it's good enough for me." ~W. C. Fields, 1933

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke here, and as a hound, when I get on track of a scent, I stay on task and only that task so I don't get distracted.  I have a very high success rate by staying focused on one thing......that squirrel.  When asked, most people think they are good at multitasking. Scientific studies, however, reveal that only around 2% of the population can truly demonstrate the capacity to effectively multi-task. For the rest of us who are not so biologically wired, no amount of practice can increase our effectiveness at multi-tasking. It turns out that multitasking is almost a superpower. Think of fighter pilots: capable of maintaining their orientation in three-dimensional space and performing specific and highly complicated functions while accessing life-threatening situations and coming up with an appropriate response. Admit it – you can’t do that.

Yet, when it comes to driving, we seem to think we are very capable of safely operating a motor vehicle with myriad distractions. 77% of young adults feel somewhat confident that they can safely text and drive, while 55% claim it’s easy to text and drive. Can they possibly be right? Let’s look at some statistics.

Nearly 23% of all accidents in the United States involve cell phones. Every day, 11 people are killed and over 900 are injured in texting-related accidents. In fact, texting while driving is six times more likely to cause an accident than driving intoxicated. Just think back at your own experiences: how many of your “near misses” as a pedestrian or in a vehicle have involved a driver with a cell phone in their hand?

There are three types of driving distractions:

• Visual (eyes off the road)
• Manual (reaching for something or manipulating an object)
• Cognitive (mind off the task of driving)

Of course, texting or using a cell phone involves all three. Eating, applying make-up, arguing and working on-board features like the stereo and navigation system are all very real distractions. You may be interested to know that hands-free cell calls are not substantially safer than using a handheld phone. Any time you glance away from the road (like looking at a text or incoming phone call), your eyes are off task for at least 5 seconds. At 55 miles per hour/90 kph, you will cover the length of a football field in that time. Would you ever consent to strapping on a blindfold and driving off down the road for that distance?

So what do you do? First, accept the fact that you are not part of the 2% of all the people on the planet who can truly multi-task (if you are one of the lucky ones, you would know by now because your performance does not degrade no matter how many additional tasks are added). Next, don’t EVER drive distracted. Incoming text: it will wait for later. Juicy hamburger: eat it in the parking lot. No exceptions, ever. And don’t accept anything less from drivers of vehicles in which you are a passenger.

Another way to avoid distractions is to keep up with scheduled maintenance and necessary repairs so that your vehicle itself doesn’t become a distraction. We can help you with that.  Give us a call today.

Today, I leave you with this thought,

"The shorter way to do many things is to only do one thing at a time.” – Mozart

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Some say I have quite a nose for smells.  I must agree!  Hi Cayenne here, and today we are going to bark about air quality inside the car.  So take a deep breath, and let's get barkin'!

Air quality has certainly become a hot issue in our modern world. We install air filters on our ventilation systems and in our vacuum cleaners. There's a filter that cleans the air going into our vehicle's engine, so why not have one for the air in the passenger compartment?

Foreign and domestic vehicle manufacturers haven't been ignoring the issue. Cabin air filters are becoming a standard feature on newer vehicles. These filters can clean particles out of the air down to three microns, which accounts for pollen, dust and most pollutants. Los Altos residents who suffer from allergies or have respiratory disorders should be a lot more comfortable. And even if you don't have a medical need for the filter, the cleaner air in your car just might help you breathe better, figuratively as well as literally.

Cabin air filters are still fairly new in the Los Altos area, so you'll have to check your vehicle owner's manual to see if you have one. If you do, your routine car care must include changing the filter as part of your preventive maintenance. The owner's manual will recommend how often the filter has to be changed, but if the air where you live in CA is particularly dirty or if you're prone to hay fever, you may want to change it more often.

Your friendly service advisor at Allied Auto Works can also offer suggestions on how often to change your cabin air filter in your Los Altos area. They're the ones who actually see the dirty filters, after all.

There is no standardized location for cabin air filters. Los Altos residents can usually find them in the vehicle engine compartment or under the dashboard, but they might be somewhere else. So, the ease of changing the filter will depend on its location. Some are readily accessible, but others make you wonder how they got installed in the first place. Bring your car into Allied Auto Works and we will locate your cabin air filter for you.

However, if you have a newer vehicle, it's good auto advice to find out if it has a cabin air filter. If it does, you should change the filter regularly. A sure sign that a filter needs to be changed is that the interior of your vehicle will start to smell bad. That smell is exactly how some Los Altos drivers discovered that they had cabin air filters in the first place!

Cabin air filters are just one more way we have to stay safe, stay healthy and stay on the road in CA.

I leave you with this quote about breathing,

Breathe and you know that you are alive. ~Annabel Laity

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Hello South Bay residents!  What a beautiful day here in California.  Take a nice car ride with the windows down and the wind in my face.  But wait, you may be driving along and find that suddenly your radio stops working.  There are no numbers on the display.  Then, when you get home, you notice the garage door opener doesn't do a thing when you press the button. Hmm, this was working just fine this morning.  Are the two problems somehow related?  Let's start barkin' and find out!

No, your vehicle doesn't need an exorcism. This has all the signs of an electrical issue, and when you experience symptoms like those, you've probably blown a fuse.  Most vehicles have fuses, just like most houses have circuit breakers (some houses still have fuses). They cut the power when it reaches a pre-determined threshold that could cause major damage if it was allowed to continue.  You might say fuses take one for the team.

Most modern automotive fuses are plastic with a thin strip of metal in them designed to melt when a calibrated amount of power passes through.  The philosophy is it's better for an inexpensive fuse to be destroyed than your sound system or your engine's main computer.

It can be tricky to figure out what fuse has blown and why.  Modern vehicles have many computerized electronic components; they can easily be damaged if too much electricity gets to the wrong spot.  At Allied Auto Works in Los Altos, we have technicians trained to trace which fuse has blown and why.

While sometimes a simple fuse replacement will fix the problem, other times, some other electrical components may have failed, causing the circuit to overload. Our technicians have special equipment to track down where the power problems are, get to the root of the problem, and fix it at the source.

Keep in mind that fuses are there to protect your vehicle. When they shut down your radio, garage door opener, vanity mirror, or anything else, just be thankful they're doing their job. They may have saved you from a much more expensive repair. They've sent an important signal to you about your electrical system. That's why it's good to keep up with "current" affairs.

I leave you with this thought today,

“The difference between genius and stupidity is; genius has its limits.” - Albert Einstein

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Hello Cayenne here and do you know what TPMS stands for?  No, it's not for Tasty Pork Meat Steak, that does sound good though.  It means Tire Pressure Monitoring System.  Yeah not as tasty sounding to me but important. So today we will bark TPMS and what it means for your vehicle. 

Los Altos drivers know that underinflated tires wear out more quickly. Underinflation is also a major cause of tire failure for CA auto owners. More flats, blow outs, skids and longer stopping distances are all results of underinflated tires.

It's hard for many Los Altos drivers to tell when a radial tire is underinflated. If your owner’s manual recommends 35 pounds of pressure, your tire is considered significantly under-inflated at 26 pounds. The tire may not look low until it gets below 20 pounds.

Uncle Sam to the rescue! A recent U.S. federal law required vehicle manufacturer’s to include a Tire Pressure Monitoring System - or TPMS system - in all vehicles. Many Canadian vehicles have them as well.  The system is a dashboard mounted warning light that goes off if one or more of the tires falls 25% below its pressure recommendations.

Obviously, all of this doesn't come free for Los Altos car owners. Government studies have estimated the net costs. Of course, the TPMS system itself will cost something. Maintaining the system will have a cost, replacement of worn or broken parts and tire repair cost increases. The net cost is estimated to be between $27 and $100.

CA service centers have purchased new scanning equipment to work with the TPMS sensors and updated expensive tire change equipment to better service wheels equipped with the new monitoring systems.

Allied Auto Works service advisors have been trained on many systems and new tire-changing techniques. All of this adds up to significantly increased cost to the service center to perform what was once a very inexpensive service. So if you've noticed the cost of flat repairs, tire changes, and rotations going up, please keep in mind that it's because of government mandated safety equipment. Your Los Altos service center just wants to keep you safely on the road - and it's committed to do so at a fair price. Remember, this change will help you avoid the most common vehicle failure, and possibly a catastrophic accident.

I leave you with a quote for today,

"There's a book that tells you where you should go on your vacation. It's called your checkbook." ~Author unknown

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com