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Los Altos Auto Repair

Working Time: Mon - Fri: 8:00 AM - 5:00 PM
Allied Auto Works(650) 542-7178
Duke and Cayenne | Allied Auto Works Grant Road

Duke and Cayenne’s Automotive Corner

"Welcome to Duke and Cayenne’s Automotive Education Blog. Each week, Duke and Cayenne open their book of knowledge to bark with you. Check back often to see how they can teach an old dog new tricks. Never stop learning!"

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Yearly Archives: 2023

Cayenne's Training Received by Technicians at Allied Auto Works

cay

Hi Cayenne here, and today we are going to bark about the ongoing training our technicians receive at Allied Auto Works to keep up with the ever-changing world of the automobile. 

When your vehicle breaks down in the Los Altos, CA, area or just needs some routine service, it can make you a little nervous. Because your vehicle's so important to your life, you need to be back on the road as soon as possible — with the problem fixed right the first time.

We've been checking into some of the training our Los Altos, CA, technicians receive, and we're very impressed. It's amazing how much knowledge and skill go into diagnosing and repairing a modern vehicle. So it's not like when your uncle worked on his hot rod over the weekend.

Today there are four-cylinder engines around Los Altos that make more power than the V-8s in luxury cars did 20 years ago. A new V-6 Toyota Camry could beat Sonny Crocket's Ferrari in a race to 60 mph/97 kph.

Our engines are more and more powerful. And they're so reliable. This is all due to engineering. But the benefits come to Los Altos drivers at the price of simplicity. Modern cars are so much more complex from a mechanical standpoint that it makes your head spin.

Then there are the electronics. Some vehicles on CA roads have several networked computers controlling most of the engine functions and many other vehicle functions as well. Los Altos drivers take all of this sophistication for granted – but somebody has to fix it when it breaks.

It's a real challenge for the pros at Allied Auto Works and other Los Altos auto service centers to keep up. It requires a high level of commitment on the part of the auto technician and the service center. In addition to the training, there's the financial commitment to purchase the diagnostic and repair tools as well.

So where do Los Alto's technicians go for training? There are many sources. It's usually a combination of formal classroom training, training provided in the service center by auto parts and equipment manufacturers, online courses and home study courses. There are many independent certifications available all the way up to Master Technician.

Service centers in Los Altos, CA, have a lot of other resources available.  No one can know everything, so service centers like Allied Auto Works subscribe to data services, technical libraries and even online communities that can help them when they run into a difficult problem.

It's like those medical diagnosis shows on TV. Here are the symptoms. What's the diagnosis and treatment? Diagnosis is every bit as much an art as a science. Los Altos drivers want everything to be simple, straightforward and cheap – and sometimes, it just isn't.

So, be more relaxed next time you take your vehicle in. You can trust the professionals at Allied Auto Works. You're in good hands. The more you know, the more comfortable you can be with your automotive service decisions at Allied Auto Works. 

I leave you with my learning quote of the week,

The man who graduates... today and stops learning tomorrow is uneducated the day after. ~Newton D. Baker, c. 1934

Cayenne

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Categories:

Maintenance

Duke's Automotive Tips: Serpentine Belt Overview

duke

Hello, Duke here, and this week I am going to bark tips on your serpentine belt.  So buckle up, and let's get barkin'.

The technicians at Allied Auto Works know your serpentine belt drives important engine accessories like your alternator, air conditioning compressor, and power steering. In some cars, it may also power the power brakes or water pump. The serpentine belt is powered by the engine and winds around pulleys and the accessories. Some cars in Los Altos have two serpentine belts.


The serpentine belt, the belt tensioner (which maintains the appropriate tension on the belt), and the idler pulleys are together known as the accessory drive system.

Now your serpentine belt and the belt tensioner will just wear out over time – that’s why your vehicle manufacturer has a scheduled belt replacement interval. The team at Allied Auto Works in Los Altos can inspect your serpentine belt for wear and get it replaced if it’s time.

Give us a call.

Here is my joke of week, of course belt related,

What do you call a belt made of $100 bills?

A waist of money.

Duke



Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

 

Categories:

Serpentine Belt

Cayenne's Weather Station on Wheels (Vehicle Sensor Maintenance)

cay

Cayenne here and you probably never thought about it, but your vehicle is like a rolling weather station.  It can check the outside temperature, let you know when the roads are slippery and help you deal with rain. And how it does all those things is pretty cool.  So today, we will bark about your vehicle sensors and how they adjust to those weather road conditions.......let's get barkin'

First, just like any weather station, a vehicle has sensors that measure the driving and weather conditions you find yourself in.  Some of those sensors can control computerized systems in your vehicle to react to the weather.  It depends on whether you have a 2-wheel, 4-wheel or all-wheel drive vehicle and how those sensors will respond.

Let's start with temperature.  Most vehicles now have a thermometer that measures the temperature outside.  It's usually in the front, and likely will tell you on the instrument panel what the outside temperature measures.  But a temperature sensor will also tell your vehicle's computers to turn on or off certain systems like the heating or air conditioning.  If your ambient temperature sensor isn't working right, some symptoms are a malfunctioning automatic A/C or a temperature display that is way different than the app on your phone says it should be.

Your vehicle will also have sensors that measure your speed at each wheel.  They work with an onboard computer to measure slippage in any of the wheels so traction control and antilock brakes work correctly in case of slick roads.

Your vehicle can measure something called longitudinal and latitudinal acceleration, and it uses a yaw sensor to do it.  That helps it determine if you might be in an oversteering or understeering situation.  It's important because it works with your vehicle's brakes to apply stopping power to keep you in control.

A steering wheel sensor tells the vehicle's computers what the driver is doing with the wheel.  It also can work with those wheel sensors to measure how slippery the roads are, whether it be due to a wet (rain) or granular (gravel or sand) surface.  By sending different torque or braking to each wheel, it helps the driver maintain control.

More and more vehicles now have a rain sensor that can turn on the wipers automatically when they measure precipitation on the windshield.

So, you're driving your own weather station and making sure all this data is coming in properly depends on how each component is working.  Regular service and maintenance on these systems are important to ensure they can do their job. Your rolling weather station can't predict the weather, but it can sure help you deal with it, so help it do its job right.

Here is my quote for the week in regards to the weather.

Don't knock the weather; nine-tenths of the people couldn't start a conversation if it didn't change once in a while. ~Frank M. Hubbard

Cayenne


Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Duke Says It's No Yolk! Rotten Egg Smell (Sulfur Smell Causes)

duke

Hey, it's the Duke and I just got back from nice run, breathing in the fresh, clean air.  But have you ever gotten in your vehicle and said what is that awful smell?  Don't blame it on the dog.  It is probably your vehicle with that rotten egg smell.  So today we will crack the mystery out of that foul smell (no yolk intended).

The pungent smell of rotten eggs can send people running for the hills.  So when that odor is inside your vehicle, yikes!  Yolks!  The good news is that a trained service technician can search the source of that smell and stanch the stench… that comes from another word that begins with S. - Sulfur.

Fuel contains small amounts of hydrogen sulfide, but they're enough to stink up a vehicle when it's not properly burned.  You may know that the smell of rotten eggs can often be a sign of a catalytic converter that isn't working the way it should.  That could be due to age, damage or an abundance of oil that's clogging it up. 

If a sensor in charge of managing the fuel has failed, the engine can run with too rich of a fuel mixture.  That can overload the catalytic converter and allow some of the byproducts to escape without interruption from the chemical reaction that is supposed to prevent them from going out the tailpipe.

There's another possibility, but it's usually only in stick-shift vehicles.  That's leaking old transmission fluid.

Catalytic converter repairs are best left to a professional. Technicians at your vehicle service facility have equipment and training that can help them pinpoint the cause of this funky fragrance.  Once the cause is found, repairs made and/or parts replaced, the smell should go away fairly rapidly.

I leave you with my rotten egg joke of the week,

Why can't a rotten egg become a comedian?

He only has bad yolks

Duke

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Cayenne and H20 No! (Driving Through Standing Water)

cay

Good day to all, this is Cayenne here and in a year marked by unusually heavy flooding in North America, drivers are very aware of the possibility they may find themselves driving where water has come over the road.  It can be a daunting and frightening situation.  Flooding waters can move quickly and unpredictably, so you have to keep your wits about you when you encounter that situation.  So today we will flow into what to do driving through standing water.  Let's get barkin'!

Here is a sample of one vehicle manufacturer's guidelines on what to do.  First, the vehicle is designed to go through some water, but you must be careful.  Never attempt to drive through water deeper than the bottom of your tires.

You can get out of your vehicle to check the depth of the water, but you can never be sure that you aren't going to drive into a spot where the road has washed away.  You can't see below the surface of the water, and suddenly you could find yourself in a place where the road drops off unexpectedly.  In swift-moving storm runoff, your vehicle could literally be floating away with the current, putting your life and those of your passengers in mortal danger. 

Never go more than 5mph/8 km/hr when you drive through standing water.  That minimizes the waves you create.  If you DO find yourself in water that is touching your drivetrain components, that water can damage them.  And if you get water in your engine, it can lock up in seconds and stall.  The potential damage can be catastrophic.

You may have found yourself driving in water deep enough to reach your drivetrain components, and it's essential that you have a technician check the fluids to make sure they haven't been contaminated.  That includes engine oil, transmission and axle.  Driving with fluids contaminated with water can severely damage those components. 

The bottom line is to avoid driving through water at all if you possibly can.  Check your vehicle's owner's manual to see if there are specific guidelines for driving YOUR vehicle in standing water.  It's information that could save your life.

I leave you with my water joke of the week.  

"There are two reasons why you should never drink toilet water.

Number one. And number two."

Cayenne

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Duke Keeps It Flowing with a Fuel Filter Replacement at Allied Auto Works

duke

Duke here and today we are going to filter out the mystery of what a fuel filter actually does in your vehicle.  So let's get the fuel flowing and filter through it. 



The function of the fuel filter is pretty self-explanatory. It filters your fuel. The fuel filter is in the fuel line somewhere in between the fuel tank and the engine. Both gas and diesel vehicles around Los Altos use fuel filters.

Generally speaking there's not a lot of dirt in our Los Altos area auto fuel supply, but there is enough that you want to screen it out. The problem actually gets worse the older your vehicle becomes. That's because dirt, rust and other contaminants will settle out of the fuel and onto the bottom of the fuel tank. After your vehicle is five years or older, it can actually have a fair amount of sediment built up.

That just means that the fuel filter has to work harder as your vehicle ages. It'll get clogged sooner and need to be replaced more often.

A symptom of a clogged fuel filter is that the engine sputters at highway speeds or under hard acceleration. That's because enough fuel is getting through around town, but when you need more fuel for speed, enough just can't get through the filter. Obviously, that could be dangerous if your car or truck can't get enough power to get you out of harm's way.

For just that reason, fuel filters have a bypass valve. When the filter is severely clogged, some fuel can bypass the filter all together. Of course that means that dirty, unfiltered fuel is getting through to be burned in the engine.

This dirt can then clog and damage your fuel injectors. Now injectors are not cheap to replace, so you don't want to cause them damage just because you didn't spend a few bucks to replace a fuel filter.

You know, in a way, the fuel filter can be the poster child for preventive maintenance. It's a little part, it's simple and it's cheap to take care of. But if it's neglected, it could lead to thousands of dollars in repair bills.

Those auto service schedules in your owner's manual are there for a reason. If ever you don't understand a recommended service, just ask your Los Altos service advisor at Allied Auto Works. We'll be happy to explain.

For more information about your fuel filter, visit Allied Auto Works at 2073 Grant Road in Los Altos, CA 94024.
Please call 650.968.7227 to make an appointment.

.....and here is my fuel joke of the week

What type of fuel do painters prefer?

Whatever makes the van gogh..
 
 
duke
DUKE

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

 

Categories:

Fuel System

Cayenne Is Hitting the Brakes in Los Altos

cay

Whoa! Stop and put those brakes on. Cayenne here and you probably figured it out.  We are hitting the brakes and hard.  Safety should always be an element of your vehicle care. So even if you don't care about how your vehicle looks, you should practice preventive maintenance to protect yourself — and other Los Altos drivers — on the road. And good safety starts with good brakes.

Brakes need a regular inspection. There are parts that wear out or wear down, and it's best to replace them before you have serious problems.

Of course, if you are having trouble with your brakes, NOW is the time to fix them. If your brake warning light is on, that's a good sign that you need your brakes checked. You can also tell something is wrong with your brakes by the feel of the pedal or unusual sounds while braking. If the brake pedal is low, feels spongy when you press it or is hard to push, that indicates a problem with your brakes. If you hear squealing, grinding or clunking noises when you brake, that can also indicate serious problems. If vibrations accompany braking, then it is to get your brakes checked.

Brakes come in two basic types. With disc brakes, a rotor is attached to the axle of the vehicle. Padded calipers straddle the rotor and close when the brakes are applied. The resulting friction causes the rotor — and the axle — to stop turning. With drum brakes, brake pads (also called shoes) press against the inside of a drum to create friction and stop the drum, and hence the vehicle's wheels, from turning.

When Allied Auto Works services your brake system, your friendly and knowledgeable service advisor checks all of the brake pads for wear. If they are too thin, they need to be replaced. This is an inexpensive repair at Allied Auto Works compared to what procrastination will cost you. If pads wear away completely, then the rotors and drums can be damaged. They will have to be either resurfaced or replaced, and that can be expensive. But if your vehicle brake pads are worn out, then your brakes are compromised and your stopping power is greatly reduced. You could easily wind up in an accident.

Brake pads come in several different grades, such as regular, metallic and ceramic. The higher grades are more expensive, but they also work better. CA drivers who want better and smoother braking should consider upgrading. However, Los Altos drivers should NEVER use a brake pad that is lower than their vehicle manufacturer's recommendation.

After your brake pads are checked at Allied Auto Works, it's also wise to have your brake fluid checked. This is a critical element in your brake system. When you press your brake pedal, you are compressing the brake fluid, creating pressure that activates the brake pads. If your fluid pressure is low, it will decrease your braking power. The pads just won't be able to press hard enough against the rotor or drum to stop your vehicle. Just as with worn pads, insufficient brake fluid can lead to an accident in Los Altos.

Water can build up in your brake fluid, which can cause corrosion in your braking system. Eventually, this can cause your brake fluid to leak. So Los Altos drivers should also change their brake fluid periodically. Your vehicle owner's manual will have guidelines on how often it should be replaced, or you can ask a service advisor at Allied Auto Works. 

Remember, Los Altos folks, safety first. It's auto advice for all Los Altos drivers on the road. You're not just protecting others; you're protecting yourself.

Safety never takes a day off,

Cayenne

 

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Categories:

Brakes

Cayenne Is A Non-Starter (Alternator Problems in Cold Weather)

cayBrrrr Cayenne here and it has been cold the last few mornings. It's hard to get moving and started on the day.  Maybe your car is having the same the problem......getting started.  So you guessed it, we are going to bark about a non-starter with alternator problems in cold weather.

As the temperatures dip, we all know there could be problems starting our vehicles. After all, batteries can grow old and not hold a charge as well as when they were newer. Or starters can go bad.  But there's one more component to keep an especially sharp eye on during winter: your alternator.

The alternator is sort of like a small generator. It sends power out to various parts in your vehicle that need electricity.  That includes the battery, which needs charging to keep its power topped off.  The alternator creates electricity by taking mechanical energy from the engine and turning it into electricity.  It is connected to the engine by belts and pulleys. 

In cold weather, the material the belt is made from is less flexible than it is in warm weather.  That means it may not be turning the pulleys as effectively since it doesn't have the same grip. Also, when it's colder, lubricants, including the engine oil, are a little stiffer; parts just don't move like they do when the weather's warmer.  With that extra strain, sometimes it takes the alternator longer to recharge the battery. That, in turn, may leave the battery with a little less power to start the engine when it's cold.

You may have a warning light on your instrument panel that looks like a battery.  If it lights up or if you notice your headlights flickering or not shining quite as brightly as they usually do, it could mean a weak alternator. But it also could be an aging battery, corroded battery terminals, a loose belt, or another charging system part. Yes, it's complicated. 

Pinpointing the cause involves testing the battery and charging system with diagnostic equipment.  If it does turn out to be an alternator, there are options besides replacing it with a brand-new, original equipment part.  Ask your service advisor for recommendations. Obviously, you want your vehicle to start reliably, especially in cold weather.  Take care of your charging system and it will take care of you.

Here is my car joke of the day.

"The car won't start," said a wife to her husband. "I think there's water in the carburetor."
"How do you know?" said the husband scornfully. "You don't even know what the carburetor is."
"I'm telling you," repeated the wife, "I'm sure there's water in the carburetor."
"We'll see," mocked the husband. "Let me check it out. Where's the car?"
.
"IN THE SWIMMING POOL !!!!!!"

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Categories:

Alternator

Ask Duke About the Importance of Service Intervals

duke

Hi Duke here and today in Duke & Cayenne's weekly blog, we're going to talk about following recommended service intervals. Your vehicle isn't the only aspect of your life with recommended intervals: What about six-month dental cleanings and regular physical exams for your favorite canine? Then there's laundry, mowing the lawn, paying your electric bill, changing your furnace filter, oh, getting my supply of weekly beef bones - you get the idea.



Now, what would happen if you didn't follow these intervals? For one thing, your teeth may get more cavities. You might not discover health issues that benefit from early detection and treatment. And you'd have to wear dirty clothes, be embarrassed by your overgrown lawn and have your power shut off.

We all realize there are some things in life that we have to take care of regularly. If we don't, there are negative consequences. Our quality of life diminishes and it inevitably costs more money.

Have you ever wondered, "How often should I bring my car in for scheduled maintenance?" You can let your friendly and knowledgeable Allied Auto Works technician remind you of the manufacturer's recommendations. He has checklists of what the manufacturer recommends and can find potential problems when he inspects your vehicle. Rely on Allied Auto Works professionals to help you make good car care decisions, that's our job.

For those in Los Altos who want to be more proactive with their vehicle care, here are some simple ways to remember what has a maintenance interval:

First: fluids. If it's liquid, it's got a replacement schedule. Oil, transmission fluid, coolant, power steering fluid, brake fluid, differential fluid, etc.
Then think tires. They need air, rotation, balancing, and alignment. And while you're thinking tires, think brakes and shocks.
And what makes your car go? Air and fuel. Air filter replacement, fuel filters and fuel system cleaning.

Of course there are more items, but if you remember to take your vehicle into Allied Auto Works for these things, your friendly and knowledgeable service advisor will help you with the rest.

Here is my car joke of the day,

 "With the rise of self-driving vehicles, it's only a matter of time before we get a country song where a guy's truck leaves him too."

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Cayenne's Battery Replacement at Allied Auto Works in Los Altos

cay

Hello Cayenne here, welcome to Duke & Cayenne's Education Corner here at Allied Auto Works.  If this is your first time here, get ready to be schooled by two hounds who can teach any dog some new tricks on a weekly visit.  So as Duke and I always say "Let's get barkin!"

Today's focus is batteries. It seems like everything in Los Altos runs on batteries. Of course, the batteries we're most concerned with here at Allied Auto Works are those in our customer's vehicles. Just like the batteries in our smoke detectors or TV remote, Battery they wear out and need to be replaced . This can be thought of as the power output used to start a cold vehicle engine. The number of cold cranking amps you need depends on your vehicle and where you live in CA, specifically how cold it is. (Many Los Altos drivers have first-hand experience trying to start their car on a cold winter morning.) The two factors are that the colder your vehicle's engine is, the more power it takes to turn the engine over to get it started. It has all that cold, sluggish oil to contend with.

The other factor is that the chemical reaction in the battery that creates electrical energy is less efficient when the temperature dips. Let's say it's 80 degrees Fahrenheit (27 degrees C) in Los Altos. At that temperature, 100% of the battery's power is available. At freezing, only 65% of battery power is available, but it requires 155% as much power to start the engine as it did at 80 degrees F (27 degrees C).

As you can see, the colder it gets, more power is needed, but the available power drops.

So if you live where it's cold in CA, you need a battery with more cold cranking amps than you do where it's moderate or hot. The battery that originally came with your vehicle was based on averages. At Allied Auto Works, we like to remind Los Altos drivers that they should always get at least as many cold cranking amps as their vehicle manufacturer recommends but may want to upgrade if they live where it gets real cold.

And as we enter into the New Year 2023, I leave you with my quote of the week,

"Many people look forward to the new year for a new start on old habits." ~Author unknown

Cayenne

 



Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

 

Categories:

Battery
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