We will be closed on December 25th & January 1st.

Los Altos Auto Repair

Working Time: Mon - Fri: 8:00 AM - 5:00 PM
Allied Auto Works(650) 542-7178
Duke and Cayenne | Allied Auto Works Grant Road

Duke and Cayenne’s Automotive Corner

"Welcome to Duke and Cayenne’s Automotive Education Blog. Each week, Duke and Cayenne open their book of knowledge to bark with you. Check back often to see how they can teach an old dog new tricks. Never stop learning!"

TO VIEW VIDEOS CLICK ON TITLE OF ARTICLE.

Yearly Archives: 2021

Cayenne Is Maintaining Your Older Car in Los Altos, CA

cay

Cayenne here and since I am a senior dog I know a little about maintaining my senior dog stamina to keep up with the younger dogs.  So today I thought it would be a good idea to talk about maintaining those older vehicles with new cars being scarce right now because of COV-19 chips for cars and used car prices selling for crazy amounts like new car prices.  If you have that oldie but goodie still in the garage we should talk about how to maintain it for the long haul, like me, I'm around for the long haul and those long drives.  Let's get barkin now!



The government mandates a lot of equipment on cars in Los Altos, CA: emission devices and control computers, safety equipment like airbags and crashworthiness requirements. All of this is great for the Los Altos motoring public, but it does add quite a bit to the price of a new vehicle.

Because new vehicles are more expensive, people in the Los Altos area are driving their old vehicles longer. The average vehicle is now over nine years old. Two-thirds of vehicles on the road in CA have more than 75,000 miles (120,000 km) on them. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately, today's cars are up to the challenge – but they need a little help to keep on goin'.

Give Allied Auto Works a call at 650.968.7227 to schedule your next maintenance.

Some owner's manuals don't specify service requirements at higher mileage. That doesn't mean it doesn't have to be done. In fact, it's more important than ever to stay on top of routine maintenance for cars with more than 75,000 miles (120,000km).

First, just extend regular service intervals out: for instance a service that's recommended every 15,000 miles (24,000 km) should be performed at 15,000, 30,000, 45,000 and 60,000 miles (24,000, 48,000, 72,000 and 96,000 km) and so on. Because of the additional stress older engines experience, the severe service maintenance schedule is more appropriate than the regular schedule; ask your service advisor. Watch for leaks; seals and gaskets dry out over time and don't hold the fluids as well as they used to.

It's also time to make sure you have a good technician, like those here at Allied Auto Works. There are some services and replacements that are scheduled after you put on some clicks, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course. Check for unusual sounds, smells or the way your car feels. These could be hints that trouble's brewing. Better to catch it early before it turns into a costly repair.

And a regular wash and wax will help maintain your car's appearance. One of the things you can do to really help your high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, and transmission and power steering fluids that are formulated for cars that have a few clicks on the old odometer.

High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn-off. Older engines are dirtier inside – and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection.

Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high mileage vehicles. So once you hit around 50,000 miles (80,000 km), consider stepping up to high mileage formulations. High mileage fluids cost a bit more than standard fluids because of the additional additives, but they can be worth their weight in gold in terms of preventing repair costs down the road. It does cost more to properly maintain a higher mileage vehicle – but it's way cheaper than a new car payment!

"Old age is always fifteen years older than I am." - Oliver Wendell Holmes

Cayenne

cay

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Categories:

Maintenance

Duke's Battery Replacement at Allied Auto Works in Los Altos

duke

 

Hello Duke here and welcome to Allied Auto Works.   Today we will get a charge out of battery replacement; when and why you need to do it in both cold and hot months.  So let's start barkin about this electrifying subject!

 

Today's focus is batteries. It seems like everything in Los Altos runs on batteries. Of course, the batteries we're most concerned with here at Allied Auto Works are those in our customer's vehicles. Just like the batteries in our smoke detectors or TV remote, Battery they wear out and need to be replaced. This can be thought of as the power output used to start a cold vehicle engine. The number of cold cranking amps you need depends on your vehicle and where you live in CA, specifically how cold it is. (Many Los Altos drivers have first-hand experience trying to start their car on a cold winter morning.) The two factors are that the colder your vehicle's engine is, the more power it takes to turn the engine over to get it started. It has all that cold, sluggish oil to contend with.

The other factor is that the chemical reaction in the battery that creates electrical energy is less efficient when the temperature dips. Let's say it's 80 degrees Fahrenheit (27 degrees C) in Los Altos. At that temperature, 100% of the battery's power is available. At freezing, only 65% of battery power is available, but it requires 155% as much power to start the engine as it did at 80 degrees F (27 degrees C).

As you can see, the colder it gets, the more power is needed, but the available power drops.

So if you live where it's cold in CA, you need a battery with more cold cranking amps than you do where it's moderate or hot. The battery that originally came with your vehicle was based on averages. At Allied Auto Works, we like to remind Los Altos drivers that they should always get at least as many cold cranking amps as their vehicle manufacturer recommends but may want to upgrade if they live where it gets really cold.

I'm energetic  and quite positive but I also have a negative side

Duke

 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

 

Categories:

Battery

Cayenne Is Stuck! (Vehicle Door Issues)

cay

Hello, it is Cayenne and has this ever happened to you.  You bury your bone and it keeps popping up in the dirt, what a helpless feeling!  Oh sorry, maybe you can't relate to the bone issue but how about a door that won't stay shut on your car.  Well, today we will shut the door on this subject and bark about vehicle door issues.  Let's get barkin'!

This may have happened to you.  You drive somewhere and get out of your vehicle only to try closing the door and it just won't stay closed!  What a helpless feeling.  You can't lock it; you can't leave it like it is. Or, let's say you head down to your vehicle to head out to work in the morning and you can't open the door.  What are you going to do now?

Vehicle doors take a lot of abuse.  They are opened and closed hundreds of times and we expect them to just keep working perfectly all the time.  They do require a bit of tender loving care.  Let's take a look at two different scenarios of stuck doors.

First: the door that won't close.  It's a security issue.  It's also a safety issue.  You can't really safely drive a vehicle with a door that won't close. What if you or a passenger is tossed out?  Sure, some people try to tie a stuck-open door closed or bungee it, but that's dangerous.  It's best to get that vehicle to the service repair facility as soon as you can, and having it towed is the safest way. 

Second: the door that won't open.  There are many reasons this can happen.  Freezing weather is one, a misaligned door is another.  There could be electrical issues.  Corrosion could have broken apart inside the door.  The possibilities, unfortunately, are numerous.

If you can't get into your vehicle's driver's door, with any luck another door might open and you can climb into the driver's seat and head on to the repair facility.  A lot of people may be tempted to try to fix a stuck door themselves, but many wind up causing more damage to the door and have to have a trained technician step in to repair the mess.

One way to minimize the possibility of having a door stick open or closed is to make sure it gets regular maintenance.  Door locks, hinges, and latches should be lubricated at certain intervals.  Locks should be kept clean.  While many vehicles now have electronic locks, sometimes an electrical failure in the vehicle or key fob can inadvertently lock you out.  Nearly every vehicle has a mechanical key in case that happens; if you don't know how that works, have your service advisor show you how. 

Also, your technician can make sure your doors are properly aligned and aren't sagging. All of these things can help you keep your doors opening and closing the way they were designed to. Your next trip may "hinge" on your doors being in top condition.

My door quote for you.

“Every closed door isn't locked and even if it is...You just might have the key! Search within to unlock a world of possibilities!”
~ Sanjo Jendayi

CAYENNE

 

cay


Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Duke's Selecting New Tires and Wheels

duke

Some of us dogs just love tires. All those little rubber hairs on new tires and the smell is wonderful.  Hey, Duke here and we live in a great time for tires. No matter how you drive around CA, where you want to go or the look you're after; there is a tire for you and well your dogs too.  So let's get the wheels in motion and start barkin' tires and wheels!

The same is true about wheels. The hardest part is choosing from the thousands of wheels available at CA tire shops.

The team at Allied Auto Works can help you get some things in mind before you make a purchase. Let's start with function and think about how you drive.

For example, maybe you have a large SUV but you don't drive off-road around CA, so an off-road tread isn't important. Also, because you are not out bouncing over rocks in the CA backcountry, you don't need a high profile tire to protect your rims. So that means you can probably go with the low-wide look.

If you have a winter season with rain and snow or if you find you need better ice and snow performance, they make great, high-performance snow tires that won't make it look like you are driving a tractor.

There really are a lot of options for any given vehicle. Los Altos drivers will find it very helpful to have a discussion like this with their Los Altos tire pro or the tire experts at Allied Auto Works when they need new tires. You can find the best solutions for your driving needs and to make improvements in ride or handling.

Picking a wheel that is the same size as what you are now running on is important and pretty simple. But, it gets trickier if you want to upsize. Just get some help when you go bigger. All that tire and wheel still needs to fit in the available space. You do not want your tires to rub when you turn or hit a bump. Los Altos drivers also need to make sure their brakes and suspension bits will fit with their wheel of choice. It doesn't matter how great your car looks if it's not drivable.

Taller, wider wheels and tires probably weigh more than your stock shoes. And it's "unsprung" weight that has a big impact on brake performance. The upsized shoes increase rotational inertia; if you go too big you may need to upgrade your brakes to compensate.

Another possible problem is an inaccurate speedometer. This happens because the number of rotations can change with the new wheels. Fortunately, speedometers and odometers are all controlled by the engine computer; so they need to get reprogrammed at Allied Auto Works to compensate for the bigger tires.

No matter what you are after: low cost, long life, high performance, traction, or stunning good looks, your wheel, and tire professional at Allied Auto Works in Los Altos, CA, can help identify your needs and give you a custom fit. With all the options available, you don't have to compromise. There is a tire out there with your name on it!

I leave you with a little wheel and tire humor,

"The guy who invented the first wheel was an idiot.  The guy who invented the other three, he was a genius" ~ Sid Caesar

Duke

 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Categories:

Tires and Wheels

Cayenne Tells You What You Need to Know from Your Allied Auto Works Service Advisor

cay

Hi, Cayenne here and today many drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.  So I am here to bark to you about how to get what you need from your Service Advisor here at Allied Auto Works.  As I always say you can teach an old dog or any dog for that matter new tricks.  Let's get barkin'!


If your service advisor at Allied Auto Works uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues upfront. Ask about payment policies, warranties, and, of course, the cost of the work being done.

It helps to understand the basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Allied Auto Works service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Los Altos drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Los Altos service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service, and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Los Altos have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Like I said, teach an old dog new tricks or whatever you age and you will be on your way,

Cayenne

cay

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

 

Duke Keeps Engine Hydration: Role of Your Water Pump

duke

Hey it's the Duke and with these crazy hot days of summer lately, high 90's well into the 100's, I have been drinking a lot of water to keep hydrated.  Well, believe it or not, your car gets pretty thirsty too and needs engine hydration.   So today we are going to bark about engine hydration and the role of your water pump.  Let the water flow on this subject now!

The cooling system in an engine has five components: the radiator, the radiator cap, the hoses, the thermostat, and the water pump. The water is literally the heart of the system. Just as your own heart keeps your blood circulating through your body, the water pump keeps coolant circulating through your engine.

The water pump is driven by a belt, chain, or gear and only operates while the engine is running. It has a limited life span and sooner or later will have to be replaced. You can check your owner's manual to find out how long your water pump should last. Some can fail at only 40,000 miles (64,000 kilometers), but almost all of them fail by 100,000 miles (160,000 kilometers).

Water pumps don't gradually wear out; they fail. In other words, they're either working or they're not. A failed water pump has to be replaced.

Water pumps can fail in two ways: they can spring a leak or their bearings fail. Leaks can come from a cracked pump but usually develop at the gasket where the pump attaches to the engine.

If you hear a low-pitched grinding sound coming from the water pump, it's time for a new one. If you see coolant leaking in the area near the pump, it needs to be replaced. Also, coolant on the driveway could indicate water pump failure. Many water pumps aren't visible because they're under a plastic cover, so you may have to take your vehicle to Allied Auto Works to know if the water pump has failed. If your water pump is run by the timing belt, then it should be replaced when you replace the belt. Most timing belts need to be replaced at around 60,000 to 90,000 miles (100,000 to 150,000 kilometers). The labor for replacing a timing belt is about 90% the same for replacing a water pump, so it's cost-effective to take care of them both at the same time. Also, if your water pump develops a leak (if it's powered by the timing belt), you have to replace the timing belt as well since contamination by coolant fluid damages the belt. It just makes sense for Los Altos residents to replace both of these parts whenever either one needs it.

Replacing a water pump at Allied Auto Works is a vehicle care issue that almost all of us Los Altos residents face eventually. They don't last forever. On the other hand, we can extend the life of most of the components of our vehicle through preventive maintenance. Just as exercise and diet keep our heart healthy, regular check-ups and fluid changes will keep our vehicles healthy. Talk to your friendly and knowledgeable Allied Auto Works service advisor, Matt today.

“Water is the only drink for a wise man.” ~ Henry David Thoreau

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Categories:

Cooling System

Cayenne's Says It's All About Your TPMS in Los Altos Or Where Ever Drive In The South Bay

cay

Hi, Cayenne here and today were are going to park about TPMS, which stands for Tire Pressure Monitoring System.  Why do you ask?  Well if your car has been sitting a lot the past year (yea blame it on COV-19), the tire pressure in tires may have gotten low.   Restrictions have been lifted around California and the economy is on a roll so to speak and well those tires may need a little TLC...Tire Lovin Care.  So let's get barkin'!


Los Altos drivers know that underinflated tires wear out more quickly. Underinflation is also a major cause of tire failure for CA auto owners. More flats, blowouts, skids and longer stopping distances are all results of underinflated tires.

It's hard for many Los Altos drivers to tell when a radial tire is underinflated. If your owner’s manual recommends 35 pounds of pressure, your tire is considered significantly under-inflated at 26 pounds. The tire may not look low until it gets below 20 pounds.

Uncle Sam to the rescue! A recent U.S. federal law required vehicle manufacturer’s to include a Tire Pressure Monitoring System - or TPMS system - in all vehicles. Many Canadian vehicles have them as well.  The system is a dashboard-mounted warning light that goes off if one or more of the tires falls 25% below its pressure recommendations.

Obviously, all of this doesn't come free for Los Altos car owners. Government studies have estimated the net costs. Of course, the TPMS system itself will cost something. Maintaining the system will have a cost, replacement of worn or broken parts, and tire repair cost increases. The net cost is estimated to be between $27 and $100.

CA service centers have purchased new scanning equipment to work with the TPMS sensors and updated expensive tire change equipment to better service wheels equipped with the new monitoring systems.

Allied Auto Works service advisors have been trained on many systems and new tire-changing techniques. All of this adds up to significantly increased cost to the service center to perform what was once a very inexpensive service. So if you've noticed the cost of flat repairs, tire changes, and rotations going up, please keep in mind that it's because of government-mandated safety equipment. Your Los Altos service center just wants to keep you safely on the road - and it's committed to doing so at a fair price. Remember, this change will help you avoid the most common vehicle failure, and possibly a catastrophic accident.

I leave you with this driving quote as we get back on the road,

Cayenne

"I MAY NOT HAVE GONE WHERE I INTENDED TO GO, BUT I THINK I HAVE ENDED UP WHERE I INTENDED TO BE.” – DOUGLAS ADAMS

 

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Categories:

Tires and Wheels

Duke "The Cable DOG" (Battery Cables and Maintenance)

duke

Hi, Duke here and what a beautiful day here in California and this week we re-open the state and that means more cars on the road both day and night.  So lights, camera, action and you vehicle does not start.  What happened?  When did you check that battery last.  Has it been sitting this past year.  Well today we will bark about the battery cables and maintenance......so let's light'em up!

If you've ever noticed your vehicle's lights are dim or not working at all, the problem could be many things.  But one possibility is your battery cables aren't doing their job.  A power outage in your vehicle is similar to one in your house and needs to be repaired to get things back to normal.

Battery cables connect your vehicle's battery to the vehicle itself.  A positive cable provides the power and a negative cable that connects to the vehicle chassis and provides a ground for electrical components. 

A failing battery cable may cause your vehicle not to start.  Your starter may turn over very slowly.  Or you may just hear a series of clicks.  One other clue is on your dash—the battery warning light. 

There are many things that can cause power issues in a vehicle, but it's important to keep battery cables clean and maintained.  Salt and corrosion are enemies to any power system.  A technician can keep things in top shape, disconnecting the cables, inspecting them, and cleaning their ends and the battery terminals.  Cables, by the way, are often made up of smaller strands of wire.  If they are frayed, some of those smaller wires can touch metal parts of the vehicles that they shouldn't.  The result? Electrical system malfunctions.

So if you see any of these signs that something is not quite right with the power in your vehicle, consult your service advisor and get it checked out.  Feel the power!

May the force be with you,

Duke

duke


Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Categories:

Battery

Cayenne Loves 4x4s (Maintenance of 4x4 Vehicles)

cay

Cayenne here and some dogs love 4x4 vehicles, the true 4-wheel drive works of engineering like Jeeps and 4x4 pickups that allow you to seemingly go anywhere on the planet. You can climb up a 40-degree rock trail with some planning and skill (always careful to protect the environment, of course), or you can get through the deepest snow or plow through a mountain of bones.  I love my jeep so you guessed it 4X4s is where it is at this week.  Let's get barkin' into this now!

With The added capability comes additional complexity, drive-train components, and other systems that less capable vehicles don't have.  And that is why when it comes to 4x4s, you have to maintain them a little differently from those vehicles that spend their lives on the pavement.  Here are some of the key things to keep an eye on:

  • Transfer case—This transfers power from the engine to the wheels.  A transfer case has fluid in it that needs to be changed at intervals recommended by the manufacturer.  Your service advisor will let you know how often that is and will keep track of your service dates.  You will need to make sure the transfer case seal is working properly.  Otherwise, transmission fluid could get in and cause damage that is costly to fix.  Some transfer cases have an electric motor that shifts it through gears, and its connections are often exposed to the elements, making them vulnerable to damage and corrosion.  Proper maintenance will keep those connections working like they should
  • Front and rear differentials—These also have to have the right amount of fluid and should be checked regularly.  Your service advisor can let you know when you need that fluid changed as the owner's manual recommends.  It's important the service is performed correctly with the proper lubricant so it will work the way it is designed to.
  • Brake lines—Those 4x4s practically beg to go into wet spots. They also are great machines to conquer snow: road salt, brine and all.  Moisture, salt and brake lines are a recipe for corrosion, so brake lines need to be inspected regularly.  There are anti-corrosion sprays or white lithium grease that can retard corrosion.  Remember, getting there is half the fun, but not being able to stop is no fun at all.

So enjoy your 4x4 and what it can do those other vehicles can't.  Just remember that even though it's tough on the outside, it needs special care to keep it going.  Oh, and remember to take care of the environment when you go off-roading, too. 

 

Where the road ends, the fun begins, 4X4,

Cayenne

cay

 
Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227

Categories:

Drive Train

Duke's Spring & Fall Checkup in Los Altos

duke
Hey, it's the Duke and when I was a pup, my dad always made sure his owner took the cars in for Spring and Fall checkups so those car rides could happen. I was telling a dog friend of mine that it's about time to get into Allied Auto Works for a checkup and he said that he read on the internet that modern cars don't need seasonal service.


My dog-friend is (technically) right about some things, but from a practical standpoint, a seasonal check-up still makes sense.

Back when my dad was barking to me about how to let my owners know about taking care of the family vehicle, most of them used a different weight of oil in the winter and in the summer. But most of today's modern engines run the same oil year-round. High-tech engines and high-tech motor oils are better able to handle seasonal changes.

Your owner's manual or Los Altos service advisor at Allied Auto Works can tell you the right oil to use.

Of course, you're concerned about the coolant or antifreeze. You don't want to overheat in the CA summer or freeze up in the winter. Your engine cooling system protects against both of these things. And modern coolant  'antifreeze' as it's sometimes called — is up to doing both very well. It's designed to last for longer distances than most people drive in a year or two.

So how does a Spring and Fall check-up fit in? Let's start with Spring. Summer is coming. That means heat, more driving, and road trips. It just makes sense to check your fluid levels and do a visual inspection to see that everything is up to snuff.

You may not be scheduled to drain and replace the coolant for some time, but you need to make sure you have enough coolant and that you don't have any leaks or hoses that are about to fail.

That's pretty practical: a check-up to see if there are any problems or emerging conditions that could later become a problem, like a cracked belt.

And the same principle applies to getting ready for winter. Cold weather means lots of failed batteries. It takes more power to crank up a cold engine, and cold also decreases the available cranking power the battery has available.

So a battery test in the Fall could tell you if you've got a battery that is running on its last legs. And of course, if you live where winter temperatures get below 45 degrees F (7 degrees C) or you have ice and snow, you'll want to consider changing to winter tires.

So Spring and Fall auto checkups at Allied Auto Works are practical reminders to get ready for the demands of the hot and cold seasons to come.

And odds are that you have one or more routine services that are due anyway. Like a transmission service, brake or power steering fluid, differential service stuff like that. Are your wiper blades still good? Are your headlamps starting to dim?

So Spring and Fall, change your clocks, replace the batteries in your smoke detectors and get a check-up for your cars.

See, my dad was right again.

Come and see us at Allied Auto Works for your Spring and Fall automotive checkup and tell them Duke's Dad sent ya,

Duke

 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
https://www.alliedautoworks.com/

Categories:

Maintenance
Allied Auto Works Grant Road is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grant Road near Wooland Acre's - The Highlands (650) 968-7227 if you have any issues in accessing any area of our website.