We will be closed on December 25th & January 1st.

Los Altos Auto Repair

Working Time: Mon - Fri: 8:00 AM - 5:00 PM
Allied Auto Works(650) 542-7178
Duke and Cayenne | Allied Auto Works Grant Road

Duke and Cayenne’s Automotive Corner

"Welcome to Duke and Cayenne’s Automotive Education Blog. Each week, Duke and Cayenne open their book of knowledge to bark with you. Check back often to see how they can teach an old dog new tricks. Never stop learning!"

TO VIEW VIDEOS CLICK ON TITLE OF ARTICLE.

Yearly Archives: 2019

Cayenne's To Fix or Not To Fix: That Is the Question.

cay

To fix or not to fix, that is the question.  Hi, Cayenne here and today you have some thinking to do and decide when your vehicle needs to have something really fixed or let it go.  So let's get barkin' on this questionable subject.

No matter what vehicle you drive, when certain things break, you have to make a decision.  Should I get it fixed now, later or never?  Air conditioning is one of those things.  You can certainly live without air conditioning, but it sure is nice to have on a sweltering day.

Let's say your air conditioning breaks in the fall and you live in a climate where it gets quite cold in the winter.  Should you get it fixed now, wait until spring since it won't get warm until then or maybe not get it fixed at all?

That can be a tough decision.  There are several reasons air conditioning in vehicles break.  One is fairly simple: It could be an electrical problem, perhaps a relay or solenoid is not turning on the system.  It's also a fairly inexpensive repair and doesn't require hours of labor.

Or, the problem is that the coolant has leaked out.  Your service facility can find the leak and replace the parts that are leaking.  With a refrigerant recharge, you're back in business.  The repair costs vary, depending on the reason for the leak.

When air conditioning malfunctions involve a compressor, evaporator or condenser, the costs can be significant since parts and labor add up.  Depending on the age and value of your vehicle, you may choose to simply roll down the windows and live with it. 

Keep in mind that many vehicles in cold climates use air conditioning in winter.  Many vehicles automatically turn on the A/C when you use the defroster.  The A/C dries the heated air it blows on the windshield and side windows to eliminate fogging more quickly.  Outside conditions such as snow and ice can severely hamper visibility.  Add to that fogging on the inside and it can present very challenging conditions for the driver.

In order for all systems to be functioning optimally, a vehicle owner might feel it's worth it for safety reasons to get a broken air conditioner fixed, even if it is done right before the approach of cold weather.  Discuss these options with your service advisor's Matt and Travis so you can make the best decision for your situation.

To get the right answer, it helps to ask the right question,

Cayenne  cay

 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227

 

Duke Goes Shopping For A New Battery in Los Altos

duke

Duke here and do you love to shop and get new things?  Well your vehicle likes new things too, like a new battery and it is that time of year as the season changes we should start thinking about replacing the old battery with a new one.  So let's get charged on this high voltage subject.  Watch my short video first!

Hello Los Altos drivers, let's talk about batteries. Car batteries are just like any rechargeable battery. They will eventually wear out and die. If you are shopping for a new battery in Los Altos, here's some auto advice to help you.

There are two measurements to consider when purchasing a new battery: cold cranking amps and reserve capacity. The power required to start a cold engine is measured in cold cranking amps. The number you need is determined by what kind of vehicle you drive and where you live. In general, higher-cylinder engines require more cold cranking amps than lower-cylinder engines. In other words, an eight-cylinder engine needs more cold cranking amps than a six-cylinder one. Also, diesel engines require more cold cranking amps than gasoline engines.

The weather where you live in CA also determines the number of cold cranking amps you need. The colder the vehicle engine, the more power it takes to get it started. Also, cold CA weather reduces the electrical efficiency of the battery, which reduces the amount of energy available in the battery to start the engine. Thus, in freezing temperatures, you need more power to start an engine, but you have less power available to get it started.

Your friendly and knowledgeable service advisor at Allied Auto Works in Los Altos can help you choose an appropriate battery for your vehicle and your lifestyle. If you need extra power owing to cold weather or a need for more reserve capacity, you may want to choose a heavy-duty battery. Just make sure it fits into your vehicle. An oversized battery may give you the power you need, but it's a serious safety hazard if the terminals come into contact with other parts of the vehicle.

Keep in mind that preventive maintenance performed at Allied Auto Works and good vehicle care can extend the life of your battery. Judicious use of electric gadgets and good driving habits are wise and can help you get the most out of your battery.

 

Well, I feel recharged just knowing that I got you thinking about shopping for that new battery.  Remember if have questions, please call Allied Auto Works and ask for Matt or Travis,

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Battery

Cayenne's Brake Service at Allied Auto Works in Los Altos

cay

STOP, WHOA PUT THOSE BRAKES ON!!!!  Hi Cayenne here and I hope I got your attention there.  Brakes are one of the most important parts of our vehicles,  without them well we could not STOP.  So today I will bark to you about brake service on your vehicle.  So let's not stop now and get the wheels in motion.  Watch my short video below first.

 

Brakes really aren't optional equipment for Los Altos drivers' vehicles. And taking care of them isn't optional either.

A regular brake inspection is on every CA driver's vehicle maintenance schedule. At Allied Auto Works, our team will check your brake system and let you know if there are any problems. Of course, if you're having trouble with your brakes, get your car into your Los Altos service center right away. And watch out for these problems:

  • Low or spongy brake pedal
  • Hard brake pedal
  • A brake warning light that stays on
  • Constantly squealing or grinding brakes
  • Vibrations or clunking sounds when you apply your brakes

There are two types of brakes: disc and drum. Disc brakes have a rotor that's attached to the axle. Calipers straddle the rotor, kind of like the brakes on a bicycle. Drum brakes are more common on back wheels. Pads, called shoes, push against the inside of the drum to slow the vehicle.

There are several things that need to be serviced on the brake system. First, the brake pads and shoes wear out with use and become too thin to really help. If the brake pads wear away completely you can damage the rotors. The calipers can grind grooves in the rotor. Then the rotor must either be resurfaced or replaced, and that can be expensive. But putting it off is dangerous because your vehicle won't stop as quickly. Sometimes rotors warp or crack and must be replaced.

Brake fluid is also important. When the brakes are applied, the pressure in the fluid activates the brake pads or shoes. Not enough fluid, not enough pressure to brake properly. Also, water builds up in the brake fluid over time, which leads to corrosion, leaks and brake damage, and with hard use, the brakes could severely fade or even fail. Los Altos, Mt. View, Cupertino and well all of you drivers should change the brake fluid when their vehicle manufacturer recommends it.

Be sure to properly maintain your brakes because it's a lot cheaper than paying your nearest South Bay area body shop after an accident.

Here's to stopping on a dime,

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Brakes

Duke Steers You Right in Los Altos

dukeDuke here and today I am going to steer you in the right direction of power steering.  So let's get barkin' on this subject today!

Virtually all vehicles come with power steering, so many Los Altos drivers have never driven a car or truck without it. Power steering assists you when you turn your vehicle steering wheel. Without it, it would be very hard to steer.

Now this power assist comes in a couple of forms. In recent years, a lot of vehicles have an electric motor that reduces steering effort and helps improve performance and handling.

The other kind of power steering is hydraulic. This is the kind most older CA vehicles — and a lot of newer ones — have. Power steering fluid is pressurized by a pump and is used to assist steering. Of course, vehicles need the right amount of fluid in the system. If it's too low, your steering is affected and you could damage your vehicle pump.

Also, power steering fluid can become corrosive over time and damage the pump, hoses, and connectors, leading to leaks and repairs. Power steering service at Allied Auto Works in Los Altos includes removing the contaminated fluid and replacing it with fresh fluid.

A word for Los Altos drivers about power steering pumps: Some are powered by an electric motor. Others are driven by the serpentine belt. A worn serpentine belt stresses all of the vehicle components it drives, including the power steering pump, so replace the belt at Allied Auto Works as advised to avoid undue repairs.

Losing your power steering while driving in Los Altos can be unsettling – just remember that you can still steer, it'll just be harder. Check with your service advisor's Matt and Travis at Allied Auto Works to see if it's time to service your vehicle's power steering system.

In addition to power steering service, at Allied Auto Works we offer comprehensive automotive services.

Give the team at Allied Auto Works a call today and tell them Duke steered you in the right direction,

Duke   

duke

Allied Auto Works
650.968.7227
2073 Grant Road
Los Altos, CA 94024
http://www.alliedautoworks.com

Categories:

Steering

Cayenne Goes Straight: Wheel Alignment for Los Altos Automobiles

cayDo you ever feel you are being pulled in different directions?  Cayenne here and today I am going to straighten you out and bark about wheel alignment for your car to help keep on the straight and narrow.

 



Los Altos drivers may have an alignment problem if their car drifts or pulls to one side, the steering wheel's off-center, they notice uneven tire wear or the car doesn't feel like it handles right as they drive down Los Altos, CA, streets and roads.

When all of a vehicle's wheels are lined up exactly with each other, your wheels are in alignment. Running into potholes, smacking a curb or other objects around Los Altos are great ways to knock a car out of alignment. Then one or more of your wheels start pulling in a slightly different direction and the problems begin.

The team at Allied Auto Works in Los Altos wants you to know that driving for an extended time when your car is out of alignment causes your tires to wear unevenly and excessively. Sometimes the tire can be worn so badly that it will fail.

At the very least, those who drive with wheels out of alignment will have to replace their tires sooner. You could end up with premature wear to your suspension system, which can be expensive. The front wheel alignment is adjustable on all vehicles, and the back wheels are also adjustable on some cars.

Now, let's discuss some alignment basics. Wheels are adjustable for toe, caster, and camber. The ideal alignment for your car was designed by its engineers.

So, what is involved in an alignment check at Allied Auto Works in Los Altos? First, there's an inspection of the steering and suspension to see if anything is bent or broken. Tire condition will also be evaluated.  Next, the vehicle is put on an alignment rack and we take an initial alignment reading.

If all four wheels are adjustable, they are lined up perfectly parallel with the vehicle's centerline.  If the back wheels aren't adjustable, the direction they push is determined and the front wheels are aligned to match.

Like most things, vehicle manufacturers have recommended a mileage interval for having the alignment checked. But if you run into a curb, pothole or something else that's given you a big jolt, pay attention to whether your vehicle is pulling to one side when you drive around the Los Altos area. It's better for vehicle owners to have their alignment checked before waiting to see if there is uneven tire tread wear; by then, the damage is done.

Getting your alignment checked at Allied Auto Works when necessary is a great way to extend the life of your tires and suspension parts. It also makes sure that your tire meets the road properly for maximum performance and safety in CA.

Come see us at for more information about your tire alignment. We look forward to serving you.

Remember Cayenne set you straight....lol   cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Alignment

Duke's Automotive Tips: Making a Battery Last Longer

duke

Yes you guessed it, Duke here and we are keeping it short and sweet today but it will give you a surge of energy.  My tips are making a battery last longer.  So let's plugin on my tips!

One thing all Los Altos drivers can do to extend the life of their battery is to keep it clean. A greasy, dirty battery holds in damaging heat. Same goes for removing corrosion from the terminals. Allied Auto Works can help maintain your battery.

Allowing your battery to be deeply depleted – like from using your headlights when the engine is off – is very harmful to your battery. Most automotive batteries can only take that about 10 times before they are ruined.

Also, make sure you have a full charge every month or so extends battery life. Either an extended drive at freeway speeds around the Los Altos are or using a battery charger will preserve your battery’s ability to hold a full charge.

Give us a call and tell them The Duke charged you in the right direction.   

dukeDUKE

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Battery

Cayenne Asks You, "Does Your Choice in Oil Affect Change Intervals?"

cayCayenne here and did you know that oil changes are probably the most recognized service on a vehicle?   Almost all Los Altos residents know about them. But do we know enough?  Today we will bark about what happens when you choose an oil for your car, be it the right one or wrong one.  What happens?????   Let's get barkin' on this slippery question.

 


Several decades ago, oil changes were fairly standard: every three months or 3,000 miles or 5,000 kilometers. But recent advances in both engine technology and oil quality have led to longer oil change intervals.

Delayed or skipped oil changes are a problem for Los Altos residents because they lead to the build-up of oil sludge in your engine. Oil sludge forms when engine oil breaks down, which happens with both time and miles. Obviously, driving will take its toll on engine oil, but the oil also breaks down even as the vehicle just sits in the garage. This is why oil change intervals are listed in both time and distance traveled, and the phrase “whichever comes first” is applicable.

Oil sludge is essentially petroleum jelly. Imagine this stuff squishing around in your vehicle engine, pushing into small engine passageways and blocking the passage of oil to vital engine parts, shortening your engine's life expectancy.

To prevent sludge, you have to get your oil changed regularly, as often as the manufacturer recommends. Check your owner's manual for every vehicle you own to know the interval for each one. Don't assume they will be the same.

If you tow a trailer, haul heavy loads, make a lot of short trips around Los Altos, usually engage in stop-and-go (or around-the-town) driving, drive in cold or hot CA weather, or drive in polluted or dusty conditions, you may need to change your oil more frequently. Check your vehicle's owner's manual for a “severe service” recommendation.

If the manual doesn't give you the advice you need, talk to your friendly and knowledgeable Allied Auto Works service advisors, Matt or Travis. They will be able to answer any questions about preventive maintenance or vehicle care that you may have, including how often to change your oil.

Los Altos residents need to get the right weight and type of oil recommended for their vehicles. More and more are using synthetic oil in their vehicles. Synthetic oil typically lasts longer and is more resistant to sludge formation than conventional motor oil. But it is also more expensive. So it can be tempting for Los Altos residents to ask for conventional oil, but if you replace synthetic oil with conventional oil, you will have to change your oil more often to prevent sludge build-up. In the end, you're probably not saving money at all.

Also, your engine may not be designed for conventional oil. Check your owner's manual before replacing synthetic oil with conventional.

Talk to your Allied Auto Works service advisors for more information and tell them Cayenne sent ya!

Cayenne    cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Fluids

Let Duke Help You Extend the Life of Your Car

dukeDuke here and today we will bark about how to extend the life of your car.  So let's start barking and see how I can help you and car help long life.

 If you haven't shopped in the Los Altos area for a new vehicle recently, you're likely to experience some sticker shock. It seems everything is costing more these days. And when you consider the price of auto financing in Los Altos and insurance, the idea of hanging on to your old vehicle for a few more years gets even more attractive.

On the plus side, vehicles these days are engineered to last for 150,000 miles (250,000 km) or more. So why don't they? Usually, it's because Los Altos drivers don't stay on top of preventive maintenance. Good vehicle care at professional automotive service centers like Allied Auto Works in Los Altos is the key to getting the most mileage out of your vehicle.

Too often, Los Altos vehicle owners are inclined to wait until their vehicles develop an obvious problem and take them in for repairs instead of maintenance. Repairs can be expensive, but allowing routine vehicle maintenance to slide also has the invisible cost in shorter life expectancy for a vehicle.

For example, the fluid in your coolant system becomes corrosive over time and should be replaced periodically. If not, it can damage the radiator and other engine parts. Talk to our pros at Allied Auto Works. Over time, this damage can build up until these parts have to be replaced.

The same goes for the power steering system, brake fluid, air conditioning refrigerant, differential fluid, and transmission fluid. All of these fluids need to be replaced on schedule or you risk causing serious damage to your vehicle and shortening its life span.

If the oil is not replaced on schedule, your engine can build up oil sludge, which can also lead to serious engine damage. Insufficient oil can also eventually cause your engine to seize. Brake pads should be replaced before they are completely worn down. This prevents expensive damage to rotors and/or drums. Again, your Allied Auto Works pros can advise you.

Belts and hoses should all be inspected regularly. If they are showing signs of wear, they need to be replaced. If belts break or hoses begin to leak, the results can be repair bills. Again, this can significantly reduce the life expectancy of your vehicle.

Most Los Altos drivers recognize the wisdom of keeping up with preventive maintenance. But we also have a lot of other responsibilities on our plate. Vehicle care just doesn't get to the top of our list until it becomes an emergency. Unfortunately, that emergency usually means repair bills, which always seem to add up to more than the preventive maintenance at Allied Auto Works would have cost us.

So take some good auto advice and develop a relationship with a certified service center located near your Los Altos area neighborhood. At Allied Auto Works, we value the relationships we have established with our clients. We keep track of our customers' vehicle needs and help them keep its maintenance on schedule. We know you have a lot of other things to keep track of.

As far as car care goes, the old adage “a stitch in time saves nine” holds true. At Allied Auto Works, we rephrase it as “a dollar now saves $10 later.” Or $20. Or $100. Or more.

Just think how much fatter your wallet will be,

Duke    duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Cayenne's Advice On Battery Replacement for Your vehicle

cayCayenne here, great to be back after my much-deserved vacation with Duke.  I hope to get a charge out of you today by barking about battery replacement.   So let's get barkin' by watching my short video on this electrifying subject!

 

Modern vehicles in and around Los Altos run on 12 volt electrical systems. 12 volts is enough to get the job done for Los Altos drivers without having so much power that there is danger of electrocution. But today's vehicles have more electrical components and do-dads than ever before. This really strains your electrical system, making it hard for the battery to keep up. Think about it: electric seats, seat heaters, power locks windows and sunroofs. And then us-CA drivers have all the power outlets for our cell phones, computers, and DVD players.

We also have navigation systems and powerful stereos. Plus there are all the engine and transmission computers, traction control, stability control, anti-lock brakes, sensors and on and on. Even the security system is running off the battery while the car is turned off.

Fortunately, battery technology has given Los Altos drivers resilient batteries that are able to meet these strenuous requirements. But the fact is, batteries just wear out over time. Eventually, every battery gets to the point where it cannot hold enough of a charge to start your vehicle. Sometimes batteries need to be replaced because they have just worn out. Or, in other cases, they have developed a leak which makes it even more important to get it replaced.

Special safety precautions are taken when working with batteries at Allied Auto Works in Los Altos, CA. These precautions also apply to anyone who is poking around the battery. Batteries contain sulfuric acid that can damage your eyes and burn your skin, so safety glasses and rubber gloves are a must for any Los Altos resident working with their battery. Be careful to not spill acid on your clothes or the vehicle's paint. Of course, avoid short-circuiting the battery as well.

Sometimes there is quite a price range in Los Altos auto part stores for batteries that will work in a particular car. Think of it as "good," "better" and "best." More expensive batteries have a longer warranty and are guaranteed to last longer. As with most things, paying a little more upfront saves in the long run for Los Altos drivers.

Well, I hope you are charged with information on battery replacement and have a wonderful day!

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

 

Categories:

Parts

Duke's Question of the Week " What Happens When a Serpentine Belt Breaks?"

dukeHey, it's Duke and Cayenne and I have been on vacation the past week so today is our first day back on the blog.   Today I will bark about the serpentine belt.  What is that you ask.  The serpentine belt is aptly named since it snakes around under your hood. It may lack its namesake's fangs, but it sure packs a wallop when it breaks.  So let's slither our way and watch my video below first!

 


The serpentine belt powers a lot of engine systems. It runs the alternator, which charges the battery; the water pump (on some vehicles), which cools the engine; the air conditioning, which cools the driver and passengers; and the power steering pump, which allows for easier steering. When the belt breaks, all of these systems shut down.

Okay, so maybe you can live without air conditioning and power steering for a while, but your battery can't live very long without an alternator, and when the cooling system goes down, your vehicle engine will overheat. That's why Los Altos drivers should never wait to get a serpentine belt replaced.

Serpentine belts are fairly inexpensive at Allied Auto Works in Los Altos. And they look downright cheap when you compare them to the cost of an overheated vehicle engine, a tow truck, time lost on the road, inconvenience, and the potential safety consequences of being stranded.

Good car care means never putting off preventive maintenance. Do yourself a favor. Ask your friendly and knowledgeable Allied Auto Works technician to glance under your hood and give that serpentine belt a quick look-over.

Til next time with Cayenne, this is The Duke!

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Categories:

Timing Belt
Allied Auto Works Grant Road is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grant Road near Wooland Acre's - The Highlands (650) 968-7227 if you have any issues in accessing any area of our website.