Hi Cayenne here and if you've ever been in a vehicle accident around Los Altos , Cupertino  Sunnyvale,  or Mt. View,  even a minor one, you know how upsetting it can be. It's hard to think straight and know what to do.  Well I 'm here to bark  and review with you what you should do in case of an accident right here in the South Bay.

When an accident occurs, you should always stop. Leaving the scene of an accident is considered a crime in CA, even if it's not your fault. And hit-and-run penalties are fairly severe, possibly resulting in steep fines, loss of your driver's license or even jail time in our local Los Altos lockup.

Most places, including CA, require that you try to help someone who is injured by calling for help or performing first aid if you are able.

Warn other Los Altos motorists by putting out flares, using your flashers or lifting your hood.

Call 911 as soon as possible. Tell the operator if medical or fire help is needed.

Always file a police report. It's tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you won't have an objective report to help defend yourself.

Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don't. Never admit fault or guilt to anyone, including the police officer. Sometimes we may feel at fault, but in the eyes of CA law, the other guy may be responsible.

Truthfully give the officer the facts: such as, "I was going 35 miles per hour," or, "I was going 55 kilometers per hour," not, "I wasn't speeding." Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer's name and badge number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

• Name
• Address
• Phone number
• Date of birth
• Driver's license number and expiration
• Insurance information

Also take  a picture with your cell phone or write down a description of the other vehicle, license plate and vehicle identification number (VIN). Most insurance companies don't record license plate numbers, so the VIN is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can't wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary.

Always call your insurance agent or your CA auto insurance company's 800 number.

Call or see your local Los Altos physician if you think you may have been injured.

Cayenne and the team at Allied Auto Works hope that you never have to use this information and wish you happy travels.

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Hey it's the Duke here and today on this wonderful Thursday, I bark to you all about the Differential.  You might be asking what is that Duke and do I have one?  Well I am here to help you on this subject.........so let's get barkin'!

With front-wheel drive being so common these days in Los Altos, CA, the differential is just taken care of during a transmission service, so most Los Altos drivers don't even have to think about it. And rear-wheel drive differentials don't need to be serviced for years, so it's understandable that it's not something on the top of Los Altos customers' minds. It's not uncommon for drivers to not know they have a differential let alone know that it needs service.

Call Allied Auto Works in Los Altos at 650.968.7227 for information about differential service, or stop by our Los Altos, CA, auto center at 2073 Grant Road, 94024.

To better understand what a differential does, think about our local Los Altos high school track. There are lanes marked off on the track. For the longer distance races, the starting lines are staggered. The starting lines for the outside lanes are ahead of the starting lines for the inside lanes. That's to compensate for the longer length of the outside lanes. Staggering the starting lines means that each runner has the same distance to run.

The differential compensates for the difference in speeds between the inside wheel and the outside wheel in a turn, because they have to travel together through slightly different distances.

It's a very important function. When you think of it, all the power to get a vehicle moving goes through the differential. Most cars in the Los Altos, CA area weigh between 3,000 and 6,000 pounds (1,400 and 2,800 kg) – trucks even more. The power from the engine goes through the transmission and then through the differential to the drive wheels.

That's a lot of work and requires very heavy duty parts. And those parts need protection. The differential fluid lubricates the gears in the differential and keeps them cool.

The fluid eventually gets dirty and worn down. Some kinds of differentials require special additives that break down over time. So vehicle manufacturers recommend intervals for replacing your differential fluid.

The professionals at Allied Auto Works will drain the used fluid and check it out for metal bits, which could be a sign of excessive wear on the gears. Then they’ll replace the fluid and install the additives if necessary.

Your Allied Auto Works service advisors,Matt and Travis can look up the vehicle manufacture's recommended service interval or you can check your owner's manual. Give us a call at 650.968.7227 for more information about your differential service.

Well that is all for today and remember take care of that Differential!

Duke   

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Cayenne here and  I  would like to give you an update on some of the things happening in automotive fluids. You know, cars are becoming more sophisticated everyday - and fluids such as, oil, coolant and transmission fluid are becoming more specialized at about the same pace.  So today, that is what I will bark to you about.................FLUIDS!!!!

The do-it-yourselfer has to be pretty careful so that they do not actually harm their vehicle with the wrong type of fluid. That is why so many CA car owners rely on the advice of their service consultant to not only get the correct family of fluids, but to suggest the formulation that is best for their car and the way they drive.

Let's start with engine oil. If you have been paying attention, you will have noticed a number of new oil weights on the scene in the last several years. Modern engines are built to much tighter tolerances and have very complicated valve trains. The oil must be thin enough to lubricate complicated parts when the engine is cold. The weight of an oil is expressed in terms like 20-W-50 or 5-W-30. Manufacturers recommend the weight of oil for each vehicle they make. The recommendation is based on engine design. Your Los Altos service center will know what weight your manufacturer recommends - and it's important to follow those recommendations. A service adviser at Allied Auto Works can also offer suggestions for special formulations and can explain conventional and synthetic oils.

Antifreeze, or engine coolant, is another area that has become more complicated. For a long time, manufacturers only called for a couple of different types of coolant. Now there are several different formulations that are needed because of the different materials that manufacturers are using to build the cooling system. Using the wrong type of coolant can actually void your warranty, so you want to get that right.

Transmission fluid is beginning to be specialized as well. New transmission designs have particular requirements that mandate the use of specific formulations. Recently, new, somewhat confusing, standards for brake fluid have also been released.

Not too long ago, there was a good chance that all of the vehicles at your house would use many of the same fluids. However, as automotive technology advances, the array of basic automotive fluids you need will grow. And, some of the formulations will cost a little more. Fortunately, your La Honda service center will continue to update their training to keep pace with technology so that you'll get the right fluids your car needs. It's all part of the commitment Allied Auto Works makes to your driving peace of mind.

Happy Motoring

Cayenne 

Hi Duke here today and we are going to dive into Diesel Maintenance today.   I get a lot of inquiries about Diesel service so I'm hear to bark all about it!

At Allied Auto Works we hear from a lot of people who are excited about the new diesel engines that will soon be available in passenger cars and SUV's. But our CA friends are often curious about the preventive maintenance requirements. People may not know that diesel engines have long been used extensively in Europe and Asia. In fact, in some markets, there're nearly as many diesel powered passenger cars as there are gasoline.

Here's who's announced or is expected to announce new diesels for North America: BMW, Mercedes, Audi, Volkswagen, Nissan, Honda, Toyota, Hyundai and Subaru. Of course, the US auto makers will be expanding their diesel offerings as well. Diesels will become a very big deal here in CA.

You may ask, why has it taken so long getting to CA and North America? There are a bunch of reasons like fuel tax policies and such, but the biggest hurtle was that CA diesel fuel had a high sulfur content – too high for the latest generation of highly refined diesel engines. Recent government mandates to remove sulfur now opens up CA to the engines the rest of the world's been enjoying for a long time.

Why are diesels so popular worldwide? Well, for starters, diesels get up to 30% better fuel economy than gas engines. And they last a lot longer. And modern diesel engines are refined, quiet and powerful – and there's none of that black smoke we used to see.

Some people may think that diesels create more pollution. But, you need to rethink diesels. Environmental pollution standards for diesel cars and light trucks are scheduled to be as strict as they are for gasoline vehicles. A modern diesel engine is as clean as a gas engine.

Repair costs are similar to vehicles with gas engines. As with gasoline engines, proper maintenance is the key to long engine life and to avoiding repairs. So pretty much what we have come to expect with gas vehicles; coolant system service, transmission service, power brakes, power steering, differential, filters, fuel system and so on. And the payoff for you, if you're the kind that likes to keep your vehicles for a long time, is that a properly maintained diesel engine can last for many, many years.

Duke's Diesel Delivered  

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Whoa, slow down, Cayenne here and if you can't stop fast enough to ready my blog, well maybe we need to bark some brakes today!  So let's take a minute and hear what I have to bark today.

Richard Petty once told me and  AutoNetTV, “You’ve gotta have good brakes. If you’ve got good brakes you can keep yourself out of a lotta trouble.”

That’s why a regular brake inspection is on every Los Altos car’s maintenance schedule. An inspection at Allied Auto Works will check your brake system and let you know if there are any problems.

Of course, if you’re having trouble with your brakes, get your car into Allied Auto Works right away. Here are some symptoms to watch for:

• Low or spongy brake pedal
• Hard brake pedal
• A brake warning light that stays on
• Constantly squealing or grinding brakes
• Vibrations or clunking sounds when you apply your brakes

If you are experiencing any of these, it’s time to get your brakes checked.

There are two types of brakes: disc and drum. Disc brakes have a rotor that’s attached to the axle. Calipers straddle the rotor, kind of like the brakes on a bicycle.

Drum brakes are more common on back wheels. Both types have pads or shoes that press against the brakes and slow the vehicle. Brake pads and shoes are made out of very tough material to withstand the heat and force generated when stopping your car. Eventually, they wear out with use, and become too thin and need to be replaced.

If the brake pads wear away completely, you can damage the rotors. The calipers can grind grooves in the rotor. Then the rotor must either be resurfaced or replaced. That’s not only expensive, but also dangerous because your vehicle won’t stop as quickly. Sometimes rotors warp or crack and must be replaced.

Brake service will also include a check of your brake fluid. When the brakes are applied, the pressure in the fluid actives the brake pads or shoes. Not enough fluid means not enough pressure to brake properly. Also, water builds up in the brake fluid over time, which leads to corrosion, leaks and brake damage, and with hard use, the brakes could severely fade or even fail. You should change the brake fluid when your manufacturer recommends to avoid these problems.

There are different grades of brake pads; good, better and best. Higher grades cost more, but give better braking performance and smoother operation. It’s OK to upgrade your brake pads. But, never use a grade that’s lower than what the manufacturer recommends.

So, be sure to properly maintain your brakes, because it’s a lot cheaper than paying the body shop after an accident.

Come in to Allied Auto Works for an brake inspection before damage occurs. You can call ahead for an appointment by calling 650.968.7227.

And tell them Cayenne put the brakes on you, Till next week, this is your helpful automotive blogger

Cayenne     

Duke here and as you know, dogs have great vision day and night but people on the other hand especially when driving don't always see everything coming and going.  So today we will bark about the importance of your headlamps in your vehicle........so let's see the light, you thought I was going to say barkin!"

If you've ever been driving around Los Altos and had a headlamp go out, you've probably just wanted to replace the bad bulb. If your car uses halogen headlamps, they dim over time. So if you just put in one, they won't have the same brightness, which can be distracting and will affect your field of vision.

To have your headlights inspected, visit us at Allied Auto Works. We're at 2073 Grant Road in Los Altos, CA 94024. Or give us a call at 650.968.7227.

Experts at Allied Auto Works recommend replacing your halogen headlamps every year. It's easy to remember if you do it when Daylight Saving Time changes in the fall. That way you'll have bright headlamps for those long CA winter nights.

There are other types of headlamps in addition to halogen. There are the old standard bulbs that have been around for decades. These are OK, but you can usually upgrade to halogen. They cost a little more but you can't believe the difference. If you do a lot of night driving you might want to use a premium halogen bulb that filters out the yellow hues and gives a very white light that's a lot like daylight.

You may have noticed those bluish headlights on luxury cars. They are high intensity discharge or, HID lamps. They really light up the road. You can upgrade to HID on some vehicles. These cost quite a bit, but they'll last for the life of your car. If you want your friends to think you have HIDs, you can get halogens with a bluish tint - no one needs to know.

Seriously, though, night driving is all about reaction time – time to stop – time to get out of the way. You can't react to what you can't see. You need headlamps that'll give you a good view down the road and good peripheral vision as well. Your headlights need to be aimed correctly so you can see and to keep your lights from shining off into oncoming traffic.

You may have seen older vehicles with headlights that are awfully dim and maybe even yellow. That's because the plastic headlight lenses have gotten cloudy and yellowed with age. They can be replaced, but many Los Altos service centers offer a service to restore the lens that's a lot cheaper.

You can't drive if you can't see. AAA reports that nine out of ten vehicles have dirty or yellowed headlamps. So run the window squeegee over your headlights when you gas up to clear the dirt and bugs. Get your lenses restored if they need it and don't forget to replace your standard or halogen bulbs every fall.

Well I hope everything is more clear now and how important those headlamps are!  Till next week, this is Duke. 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

PCV, hmmm...... what does that stand for?   Pork, Chicken and Venison?  No unfortunately it does not.   Hi Cayenne here and today we will answer that question.  What does PCV stand for and what is a PCV Valve?   So let's get barkin!

Most  drivers in Los Altos, Cupertino and Mt. View  know something about preventive maintenance on a vehicle. We know we should routinely replace the oil and wiper blades and other fluids. But have you heard of a PCV valve ? This little car part needs to be replaced regularly or it can cause some serious problems in your vehicle engine.

PCV stands for Positive Crankcase Ventilation. The crankcase holds your motor oil and is located at the bottom of your engine.

When fuel is burned in your engine, it produces waste gases that are mostly vented out through your exhaust system. But some of these gases push their way past the pistons and into the crankcase. There, these gases can mix with motor oil to produce oil sludge, which can damage vehicle engine parts through corrosion and by clogging engine passages. Los Altos vehicle owners should be advised that if the engine is running at high speeds, these gases can also cause pressure inside the crankcase to build up. This pressure, in turn, can blow gaskets and damage seals, leading to oil leaks.

The waste gases that leave the engine are comprised of about 70% unburned fuel. They used to be vented off the crankcase into the atmosphere. But starting in 1964, laws mandated that these gases be recaptured. Manufacturers began installing PCV systems, which recycled the gases into the air intake system where they could be mixed with fuel and sent to the engine to be burned.

The PCV valve is a one-way valve attached to the crankcase. Waste gases exit the crankcase through the valve but cannot enter.

Over time, the waste gases leave deposits on the PCV valve that can gum it up. So it needs to be replaced occasionally. This is an inexpensive part of preventive maintenance that is often overlooked, but which can have very expensive consequences. It's good auto advice to keep this little valve clean and working well.

In order to maintain efficient circulation, the PCV system also has a breather tube that allows clean air to enter the crankcase. This air is usually filtered through the engine air filter. But some vehicles have a separate air filter for the breather tube called the breather element. If this is the case with your vehicle, proper maintenance of the PCV will include replacing this element. To find out whether your vehicle has this type of PCV system, check your owner's manual or ask your service advisor at Allied Auto Works.

The PCV system reduces harmful vehicle emissions. The maintenance it requires is simple and inexpensive at Allied Auto Works. A fouled or damaged PCV system can lead to serious engine damage for Los Altos drivers.

Let's all learn to practice good car care. It's good for our wallets, and it's good for our CA environment.   Now  I think I will go cook me up some Pork, Chicken and Venison.    

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

HAPPY NEW YEAR Everyone! 2018 is finally here.  Duke here and I thought today would be a good time to start off the year with the top 10  automotive services.   Make sure you are not overlooking these.  So let's get barkin'!

Organization is the key to managing a busy life in CA. So setting up an annual calendar for vehicle care can keep Los Altos residents on top of preventive maintenance. But you can't just write “oil change” every few months on the calendar. Modern vehicles have many systems that are vital to the safe operation of a vehicle, and they all need to be inspected. Los Altos residents can't afford to overlook any of them.

The following is a list of preventive maintenance services that are often overlooked by vehicle owners in the Los Altos area. They are not presented in any particular order.

1. Allied Auto Works Power Steering Service. Moisture gradually builds up in your power steering fluid, which can lead to corrosion in your steering system. The fluid also gets dirty, which can gum up your steering system. The fluid needs to be replaced periodically.

2. Allied Auto Works Wheel Alignment. Wheels that are out of alignment will cause a vehicle to pull to one side. This is dangerous for Los Altos residents and can lead to accidents. Also, it causes uneven and rapid tire wear, which means tires must be replaced more often.

3. Allied Auto Works Differential Service. They are part of the drive train system that transfers power from the engine to the wheels. Damage or wear in this system can make a vehicle undriveable.

4. Allied Auto Works Cabin Air Filter. Your vehicle may or may not be equipped with a cabin air filter. Its job is to remove dust and pollen from the air that enters the passenger compartment of the vehicle. If this filter clogs, it can stink. So check your owner's manual to find out if your vehicle has a cabin air filter. If so, come visit us at Allied Auto Works and get it changed according to the recommended schedule.

5. Allied Auto Works Timing Belt Replacement. Most passenger cars and some vans and trucks have timing belts. Los Altos residents can check their owner's manual to find out if their vehicle has one. If so, you can't drive without it. And if it breaks while on the road, you may be looking at thousands of dollars of repairs. So it is important to inspect it occasionally. If your vehicle has close to 60,000 miles/100,000 kilometers or more on it and you haven't had your timing belt replaced, then you need to find out the recommended replacement interval NOW.

6. Allied Auto Works Transmission Service. Transmission fluid gets dirty and has to be replaced. If not, you risk repairs.

7. Allied Auto Works Air Conditioning Service. The refrigerant in your air conditioner needs to be replaced periodically. This fluid doesn't just refrigerate air; it provides lubrication to the air conditioning system and conditions seals. Lack of fluid can damage components.

8. Allied Auto Works Brake Service. Even if your brakes are quiet and working well, the brake fluid still might need to be changed. Over time, moisture builds up in brake fluid. Water has a different viscosity than brake fluid, so the brakes can't compress properly when there's too much moisture in the fluid — and you shouldn't need to be told how it is to drive with brakes that are compromised. Moisture in your brake fluid can also corrode parts in your brake system, causing it to fail altogether.

9. Allied Auto Works Coolant System Service. Antifreeze is another fluid that needs to be changed regularly. If not, it actually becomes corrosive and begins to damage your cooling system. Eventually it can eat holes in your radiator.

10. Allied Auto Works Fuel System Cleaning. Over time, your fuel system just gets gummed up, which can interfere with the flow of fuel in a number of ways.

Of course, your next question should be: How often do I need to get all of this done? Well, the answer varies depending on which service we're talking about, the make and model of your vehicle, the climate where you live in CA, your usual driving conditions and your driving habits.

But don't lose heart. Your owner's manual will give you a recommended service schedule for most of the service items listed. And you can get quality auto advice from your friendly and knowledgeable Allied Auto Works service advisors to help you meet the service intervals that suit your vehicle.

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Round and round they go, Cayenne here and today we will bark about maintaining our tires.....so let's get those wheels in motion!

With the recent focus in the Los Altos area on improving fuel economy, we've been told how important it is to maintain our tire pressure.

Los Altos drivers know that tires wear out, but we want to make them last as long as possible because they're not cheap to replace. In addition to saving gas, properly inflated tires last longer. Underinflated tires will wear out more quickly.

Some people in Los Altos wonder if they should add a few extra pounds of pressure when they fill up their tires. Bad idea. In fact, there are very good reasons not to overinflate your tires. For one, the middle of the tread will wear unevenly because the full tread is not contacting the road properly. That also adversely affects your handling.

Stop by Allied Auto Works to see about tire maintenance for your vehicle.

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Every vehicle in the Los Altos area has a sticker on the driver's side door jamb that tells you the vehicle manufacture's recommended tire pressure. This recommendation is an integral part of the vehicle's suspension tuning. A lot of engineering actually goes into the recommended tire pressure, so it's important for drivers to follow it.

What else do Los Altos drivers need to know about tire maintenance? Tire rotation and balancing are very important. Let's start with rotation. Because the front tires handle the brunt of turning forces, the shoulders of the front tires wear more quickly than the rear tires. At Allied Auto Works in Los Altos, we rotate the tires so that they all get to do some duty on the front, and they'll all wear evenly over their live.

For most vehicles, front tires are rotated to the rear and vice versa. Others recommend a cross rotational pattern. Some vehicles use an asymmetrical tire so those tires need to stay on either the right or left side – it'll say which on the tire. Some high performance cars have asymmetrical tires and different sizes on the front and rear. These can't be rotated at all. Your owner's manual will have details for your vehicle or ask your service advisor at Allied Auto Works.

How often should people near Los Altos rotate their tires? Your owner's manual will have a recommendation. Your technician at Allied Auto Works in Los Altos can do a visual inspection to let you know if it looks like it should be done. The interval is typically around 5,000 miles/8,000 km.

You know, some people don't think new tires need to be balanced. What they aren't taking into account is the wheel. Between the wheel and the tire – even a new tire – there's enough variation to require balancing.

When you add the valve stem and tire pressure monitoring sensors required on new cars, balancing is definitely important. When a tire's out of balance, it's actually hopping down the road. Los Altos vehicles with tires out of balance will feel the vibration through the steering wheel if a front tire's out of balance and through the seat if it's a rear tire.

Proper wheel balance promotes tire life and increases safety for Los Altos drivers and their passengers. Historically, lead weights have been attached to the wheel to bring it into balance. Lead gives some environmental concern, so steel weights are starting to be substituted. 

The team at Allied Auto Works also wants to remind you that it is important to always use the same size tire on an axle. Different size tires on the front or on the back can lead to some real handling problems. And tire manufacturers recommend that when you get two new tires, they be installed on the rear because that's where you need the most traction to avoid spinning out.

Keep on Truckin'

Cayenne