Hi Cayenne here and have you ever had an experience like this in Los Altos, CA? You drive through the one of those automatic car washes. When you get to the end, where the dryer is blowing, your Check Engine light starts flashing!   You fear the worst, but within a block or two, the light stops flashing, but stays on. By the next day, the light is off.     You wonder; "What was going on?" Well, it's actually a good lesson in how the Check Engine light works........so let's get barkin' on this and  light it up!

Your air intake system has a sensor that measures how much air is coming through it. When you went under the high-speed dryer, all that air was blasting past the sensor. Your engine computer was saying, there shouldn't be that much air when the engine is just idling. Something's wrong. Whatever's wrong could cause some serious engine damage.

Warning, warning! It flashes the Check Engine light to alert you to take immediate action.

It stopped flashing because once you were out from under the dryer, the airflow returned to normal. Now the engine control computer says the danger is past, but I'm still concerned, I'll keep this light on for now.

Then the Check Engine light goes off in a day or two.

The condition never did recur, so the computer says whatever it was, it's gone now. The danger is past, I'll turn that light off.

Now a flashing Check Engine light is serious. You need to get it into Allied Auto Works as soon as possible. But if it stops flashing you can wait a few days, so you have time to see if the problem will clear itself or if you need to get it checked. How does the computer know when to clear itself?

Think of it this way. The engine control computer is the brain that can make adjustments to manage the engine. Things like alter the air-to- fuel mix, spark advance and so on. The computer relies on a series of sensors to get the information it needs to make decisions on what to do.

The computer knows what readings are in a normal range for various conditions. Get out of range, and it logs a trouble code and lights up the Check Engine warning.

The computer will then try to make adjustments if it can. If the computer can't compensate for the problem, the Check Engine light stays on.

The computer logs a trouble code. Some people think the code will tell the technician exactly what's wrong.

Actually, the code will tell the technician what sensor reading is out of parameters. It can't really tell him why, because there could be any number of causes.

Let's say you're feeling hot. You get your heat sensor out – a thermometer – put it under our tongue and in a minute or two you learn that you have a fever of 104 degrees F (40 degrees C).

You know your symptom – a fever – but you don't know what's causing it. Is it the flu, a sinus infection or appendicitis?

You need more information than just that one sensor reading. But it does give you a place to start and narrows down the possible problems.

There are reports on the internet telling you that you can just go down to an auto parts store and get them to read your trouble code or buy a cheap scan tool to do it yourself.

There are two problems with that. First, the computer stores some trouble codes in short term memory and some in permanent memory. Each manufacturer's computer stores generic trouble codes, but they also store codes that are specific to their brand.

A cheap, generic scan tool, like you can buy online or that the auto parts store uses, doesn't have the ability to retrieve long-term storage or manufacturer specific codes. Your Los Altos, CA, service center has spent a lot of money on high-end scan tools and software to do a deep retrieval of information from your engine control computer.

The second problem is that once you've got the information, do you know what to do with it? For example, a very common trouble code comes up when the reading on the oxygen sensor is out of whack.

So the common solution is for the auto parts store to sell you a new oxygen sensor — which is not cheap — and send you off on your way. Now your oxygen sensor may indeed have been bad and needed replacing. But the error code could have come from any of a dozen of other problems.

How do you know the right solution? Back to the fever analogy, do you need surgery or an aspirin? Leave it to the pros at Allied Auto Works. Give them a call and let them help you resolve your check engine light issue and tell them your canine friend, Cayenne sent you.      

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Duke here and how much do you know about fluids that go into your vehicle?  Are you putting in the correct fluids for your car or truck?  Well today we will spill it all out for you on fluids and using the corrects ones in your mode of transportation  so let's get barkin'!

Today's Allied Auto Works post focuses on using coolant. If you pour in the wrong kind, it won't protect the cooling system and may even void the warranty. Check your vehicle owner's manual. Of course, your Allied Auto Works service advisor will know the proper coolant for your vehicle.

Brake fluid is confusing for some Los Altos drivers. Back when we opened Allied Auto Works, most vehicles used Dot 3 brake fluid. Now we have Dot 4 and Dot 5. Some Los Altos residents mistakenly think the higher numbers are an upgrade. You know, if 3 is good then 4 must be better. That's not how it works. They are different formulations to meet the demands of differences in brake systems. Only one of them is designed for your vehicle.

Ditto for transmission fluid. For decades there were two basic types of tranny fluid used at Allied Auto Works: friction modified or not. With the tremendous engineering advances in vehicle automatic transmissions, there have been several new types of fluids developed to protect and lubricate them.

Nowhere are the advances in automotive fluids more evident to Allied Auto Works professionals than in motor oil. Many new weights and formulations have been created to meet the demands of today's high-tech vehicle engine design. Modern engines have more parts and much tighter tolerances.

That's where the new grades of engine oil come in. They have to be formulated to lubricate, protect and clean all of those vehicle engine parts, big and little. The oil has to be thin enough to get into little passages, yet resistant to vaporization.

At Allied Auto Works in Los Altos, we believe that in some ways modern automotive fluids are just as impressive as the new engines. Because weights of oil and types of coolant and transmission fluid are so carefully matched to the vehicle, make sure you always use the proper fluid if you are topping off at home.

Well I hope today you got a better understanding on how important all those fluids in your vehicle are and choosing the proper ones to make your ride smooth and fluid.

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Pop quiz: What is a cabin air filter?

A. A filter for your Los Altos house?
B. A fresh, piney scent?
C. A filter for the passenger compartment of your car?

Clever you, it's C.

Hi Cayenne here and you got it we are going to bark Fresh Air in your car  so let's get  nose goin'!

A cabin air filter cleans the outside air before it comes into the passenger compartment of your vehicle. It filters out common CA air particles like dust, pollen, spores, bacteria, pollutants, exhaust gas, odors and even sparrows.

These high tech filters can block particles larger than 3 microns. By contrast, a grain of sand is about 200 microns.

Not all Los Altos vehicles have cabin air filters. They are fairly new on the scene in CA. Last check, about 40 percent of new vehicles sold in Los Altos come with cabin air filters, but the number is growing every year.

Cabin air filters make driving a lot more pleasant for people in Los Altos. Your vehicle can be a haven during our CA allergy season with very little dust and pollen getting into the cabin. Of course, like all filters, the cabin air filter eventually gets clogged. When this happens, your heating and air conditioning flow can become restricted. The filter can even get kind of smelly.

Check your owner's manual for replacement guidelines. If your vehicle owner's manual doesn't mention your cabin air filter, ask your friendly and knowledgeable service advisor at Allied Auto Works for a recommendation. It's usually every year or 12,000 miles /19,000 kilometers. Change it sooner if you drive in dusty conditions around the Los Altos area, or if you start to notice a funky smell coming from your vents.

The team at Allied Auto Works urges Los Altos drivers to keep their cabin air filter cleans. It may not help with your brother-in-law in the backseat, but it will make your driving experience around Los Altos more enjoyable.

   Come by and we'll take a look at your cabin air filter for you so you come  out smellin' fresh!  

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

 Cayenne here and you know there is nothing like a hot summer day but sometimes the temperature can be too much here in California and you want to make sure when you hop in your car that A/C can produce that nice cool breeze.  So let's start barkin' and get the breeze on A/C systems and service!

Most CA auto owners know that their vehicles need regular preventive maintenance like changing the oil and filters, rotating the tires and refilling the washer fluid. But did you know that your air conditioning system needs routine maintenance as well? Taking care of your air conditioning system can extend its life and prevent costly repair bills.

Why is it important for Los Altos area drivers to get routine maintenance on their air conditioning system? First, the refrigerant contains an added lubricant. As the refrigerant circulates through the air conditioning system, its parts are lubricated. This constant lubrication keeps the parts functioning well. But over time, this lubricant is used up, and without it, the parts will eventually seize up and fail.

Los Altos folks should understand, however, that the air conditioner will continue to pump out cool air even without the lubricant, so you won't know the system is sick until it actually dies. So good vehicle care includes regularly checking the refrigerant and lubricant in your vehicle air conditioning system and replacing it if needed.

The second reason your air conditioning system needs preventive maintenance is that air and water can get into the system. Air, water and the contaminants they contain will reduce the efficiency of the air conditioning system and can cause corrosion of the system's parts. Keeping the air conditioning system clean is a practice that will extend its life and keep you from losing your cool on hot Los Altos days.

How often should you get a routine car air conditioner inspection? It varies from vehicle to vehicle. Check your owner's manual for the vehicle manufacturer's recommendation.

Here's a good piece of advice from Allied Auto Works for CA vehicle owners that will extend the life of their air conditioning systems: You should run your air conditioner in the winter every once in a while. This circulates the refrigerant, which lubricates the seals. That way, they won't dry out during cold Los Altos weather.

I feel cool already.  Have a great Summer Day!

Cayenne       

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Duke here and what a beautiful day here in Los Altos.  I thought today we would bark about your tire pressure and how it saves on fuel.........so let's get barkin' on this subject!

Underinflated tires waste gas for lots of folks in the Los Altos area. Think how hard it is to walk in sand – you just have to work harder because of the resistance. When your tires don't have enough air in them, their rolling resistance is dramatically increased and it simply takes more gas to get from here to there.

Always check your tire pressure when you gas up at one of our local Los Altos service stations. If they're low – even just a little bit – bring them up to proper pressure. There's a sticker on the inside of your driver's door that gives the manufacturer's recommended tire pressure.

And don't rely on your tire pressure monitoring system to alert you to when you need more air. The TPMS system is set to warn you when pressure drops 20 percent below recommendations. That's severely underinflated and you needed more air a long time ago. And if you have a slow leak – get it fixed right away at Allied Auto Works.

Get some air and save some gas.

DUKE

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Dirty fuel, that's no good!  Hi Cayenne here and today I am going to bark dirty, dirty fuel systems that is.  So let's get barkin' on this dirty subject!

Your fuel system needs to be clean to do its job properly. When it gets dirty, the results are lower engine performance, reduced fuel economy and impaired safety. It can even lead to costly repair bills for Los Altos drivers. So keep your fuel system clean as part of your routine preventive maintenance.

Fuel injectors have replaced carburetors in most of today's vehicles. These injectors deliver better fuel economy than a carburetor, but they can be compromised by rust, dirt and other contaminants. They need to be clean to maintain the correct pressure, spray pattern and volume of delivered fuel so that the vehicle engine can run at peak efficiency.

There are products on the market that Los Altos vehicle owners can add to their gas tank that will help keep your fuel injectors clean. These products will keep a clean fuel system clean but have trouble cleaning a system that has already gotten gummed up.

If your fuel system needs a major cleaning, Allied Auto Works can help. We have the tools and chemicals necessary to clean up your fuel system. We can remove accumulated carbon, grit, gum and varnish and get your fuel system and those all-important fuel injectors back up to snuff. Once your fuel system is clean, you'll notice the difference in improved power and better fuel economy. You may not notice that your vehicle is now producing fewer emissions, but our CA environment will be better for it.

Los Altos drivers should consider adding a cleaning product to their gas tank after a fuel system cleaning. Those cleaners will help prevent your fuel system getting gummed up again, plus they can prevent rust and corrosion in your fuel system.

Ask your friendly and knowledgeable service advisor at Allied Auto Works if your vehicle is in need of a fuel system cleaning. That kind of auto advice can save you big bucks in repair bills down the road.

Your owner's manual and Allied Auto Works service advisor can help you with other car care advice that can help improve the safety and performance of your vehicle. Allied Auto Works in Los Altos can also help you set up a schedule to perform that maintenance and help you customize that schedule so it accounts for the climate and road conditions in your area.

Los Altos drivers should remember that an ounce of prevention is worth a pound of cure. When it comes to vehicle care, that old adage has proven itself true.

Well I don't know about you but I going to take a bath after all this dirty talk.....until next week, this is Cayenne 

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Hey it's Duke and I am feeling some pressure lately.   Have you noticed an increase in price when you get a flat tire fixed in Los Altos, or have your tires rotated?  It might be the result of your TPMS, or Tire Pressure Monitoring System.  So let's get barkin' on this pressure issue!

The federal government began requiring a TPMS system on 2008 model year passenger vehicles and light trucks. Some 2006 and 2007 models may have them as well. The system has a warning light that is mounted on the dashboard that will go on if one of the tires becomes severely underinflated.

Why the new requirement? Because underinflated tires are the number one cause of tire failure. Tire blowouts cause crashes and sometimes fatal accidents. Underinflated tires also need longer stopping distance and can skid, both of which also present dangers on CA roads. Many flat tires can also be prevented by proper tire inflation, and though this may seem an economic consideration, Los Altos drivers who have changed a flat on the side of the road recognize that this has serious safety concerns as well.

Advances in tire technology, specifically the development of radial tires, has made it harder for Los Altos drivers to recognize when a tire is underinflated. At a recommended pressure of 35 psi, a tire is seriously underinflated at 26 psi. But the tire doesn't look low on air until it reaches 20 psi. This raises concerns about vehicle owners being able to tell when their vehicles are a safety hazard on the road. Hence, the TPMS.

So, like seatbelts, the TPMS system is expected to save a lot of lives. The technology has been in use in race cars for years, and now it's being mandated for all passenger cars, SUV's, minivans and pick-ups. Besides warning drivers in the Los Altos area when their tires need air, the system is required to indicate when it is malfunctioning.

This increased safety won't come without increased costs. Estimates regarding the cost of maintaining the TPMS on your vehicle run from $27 to $100. Also, there will be an added cost for tire repair. Los Altos service centers have had to purchase new scanning equipment to work with TPMS sensors and other equipment to repair tires and wheels equipped with TPMS. The pros at Allied Auto Works have to be trained to use the new equipment. These costs will have to be passed on to Los Altos drivers.

Further, whenever a tire is changed, Allied Auto Works will have to deal with the TPMS. Sensors will have to be removed, then re-installed and re-activated. Sometimes the act of changing a tire will damage a sensor, and it will need to be replaced. These extra services will come at an added charge to Los Altos drivers.

Tire rotations will require that the TPMS be re-programmed. And whenever a vehicle's battery is disconnected, the TPMS will require re-programming as well.

The TPMS itself will require attention – it contains batteries and sensors that will wear out and need to be replaced.

So, if you've noticed an increase in the cost for vehicle care at your Los Altos tire center, it may not be the economy. It could be the cost of the TPMS in newer vehicles. Before you dash off an angry letter to Congress, however, stop and consider what you're paying for. If predictions are correct, the TPMS will save lives, and that will be a benefit to all of us.

Of course, no warning system will save lives in Los Altos if drivers don't pay attention to it. And remember that the warning doesn't come on until the tire is severely under inflated; you still should check your tire pressure at least once a month. You can prevent accidents and potentially save lives without a warning system by keeping their tires properly inflated.

Safe driving!

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

We don't want to think about it, but each Los Altos, Cupertino, Mt. View or any Santa Clara County resident who drives or rides in a vehicle is potentially an accident victim. In the worst-case scenario, those people are unconscious and unable to communicate with CA rescue workers.

Rescue workers and  police all around the South  Bay are well aware of this difficulty, even if the rest of us don't stop to think about it. They can all recount stories of searching through glove compartments, pockets, wallets, purses and cell phone directories for a person's name and for contact information for someone who can help them get the person the medical care they need.

This contact information is critical in an accident because Santa Clara County medical workers need to know about allergies and potential drug interactions. Also, in CA, some medical treatments can't be provided without authorization or consent, and there can be insurance and billing issues if the person's medical care is not properly arranged.

ICE provides a solution for these concerns. ICE stands for In Case of Emergency and is a way for others to quickly identify emergency contacts in your cell phone.

Bob Brotchie, a paramedic from Cambridge, England, developed the idea for ICE in 2005. It soon spread around the globe. The system is simple, affordable and highly functional. Santa Clara County rescue workers can tell you that they can't always find purses and wallets at the scene of an accident. But these days, almost no one in CA goes anywhere without their phone.

To add ICE to your phone, simply put ICE in front of the names of those people who should be contacted in case you are in an emergency. For example, “ICE-Dad,” or “Ice-Deborah,” or “ICE-Dr. Mitchell.” Los Altos rescuers can quickly identify and access this information, saving valuable time. The only thing South Bay drivers have to do after that is to keep their contacts current. Every time you change the batteries in your smoke alarm, it is a good idea to double-check your phone and make sure your ICE cell phone numbers are up-to-date. Of course, we'd rather avoid an accident in the first place. It's good advice to keep up with preventive maintenance (we can help you with that at Allied Auto Works in Los Altos) and practice good car care and driving habits. Those can go a long way to keeping you safe on the road. Planning for the unthinkable helps your rescuers find the information they need quickly. 

Let's put the world on ICE, 

 CAYENNE  

 Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Hi it's your favorite Cool Dog Duke and  today  I want to bark to you about a system in our vehicles – the cooling system.  It's one of those things that Los Altos auto owners don't give much thought to until it fails and then they're stranded by the side of a road in CA.  Watch my video below to find out more!

Cooling systems fail more often than any other mechanical system – usually because of neglect. Don't you hate it when something breaks and you could have done something to prevent it?

The good news is that if Los Altos drivers take care of their cooling systems, they can keep working for the life of their car.

Here at Allied Auto Works in Los Altos, we emphasize preventive maintenance services like replacing your coolant according to the factory schedule. But the various parts that make up the cooling system need attention too. The major components of the cooling system are the water pump, freeze plugs, the thermostat, radiator, cooling fans, the heater core, the pressure cap, the overflow tank and the hoses.

It sounds complicated, but we Los Altos residents don't have to be experts – we can leave that to our friendly and knowledgeable service advisor at Allied Auto Works. But, having an overview will help us remember how to take care of your car's cooling system.

Most Los Altos folks would be surprised to know that burning fuel in your engine produces up to 4,500 degrees F/2,500 degrees C of heat. And all that heat has to be dealt with. If the heat can't be drawn off the engine, the pistons will literally weld themselves to the inside of the cylinders – then you just have to throw the engine away and get a new one. That would cost thousands of dollars.

Now the water pump is what forces the coolant through passages in the vehicle engine to absorb heat. The pump is driven by a belt that needs replacement from time to time. And the water pump will eventually wear out and need to be replaced. Spending some cash on replacing the belts and water pump is much less than the cost of repairing the extremely massive damage that can be done when an engine seizes.

There's another little known but important part of the coolant system that protects the engine. It's called a freeze plug. If you remember from high school chemistry, water expands when it freezes. In very cold areas, the coolant can actually freeze when the vehicle is left sitting.

It is hard to believe, but the expanding frozen coolant is enough to actually crack the engine block. The freeze plugs fit into the engine block. They fit tight enough to withstand the pressure of a running engine, but can expand or pop out if the coolant freezes. These little things save a lot of engine blocks.

The team at Allied Auto Works can check your cooling system and make any necessary adjustments or repairs. Give them a call and tell them Duke sent ya.

Keep Cool

Duke        

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Hello Cayenne here and I have  test for you.  Would you buy a jacket without even trying it on? Probably not, but it might surprise you that one study shows about half the people buy a vehicle after a short test drive around the block or none at all.  If you're in the market for another vehicle, make sure you check out the most important things so you'll know if that's the right vehicle for you.  So let's bark away at this subject!

Check out the gadgets.  Love a good sound system? Then turn it up loud.  Does it have enough bass for you? See how you like its navigation system if it has one.  Try pairing your Bluetooth smartphone with the vehicle.  Test out how to set the cruise control and how steady it keeps the speed. Back up and check out the rear view camera. If you buy this vehicle, you'll have to live with all of these things every time you drive.

Test the vehicle on roads you know.  See how it handles bumps and potholes, how it takes that tight curve that you drive every day to and from work.  Driving on familiar roads gives you a chance to compare what you know with what you're thinking about buying.

Check the fit.  One suburban mom drove a full-sized SUV and loved it until she got it home and realized it was too high for her old garage.  Remodeling the garage would be the only answer! Try installing your child seats.  Size matters, especially in a vehicle.

Gauge the fuel economy. Many vehicles have a trip computer that will calculate fuel economy quickly.  Here's a tip: you can reset it before your test drive and when you're finished, check it and see what fuel economy you got.  It will be a smaller sampling than would be ideal, but it will give you an idea.

Take as much time as you can.  A lot of sellers will pressure you to restrict your test drive to 10-15 minutes.  Ideally, you'd like to have that vehicle for a week, but that's usually not possible. So, try for something in between. Remember, this could be your vehicle for years to come.

Keep in mind that every vehicle will feel strange to you at first. Buying a vehicle is a little like getting married.  You want that marriage to be happy, and you want it to last, so take the time to get to know it as well as you can.     

Cayenne