Los Altos Auto Repair

What a beautiful summer day here in Los Altos, hi it's Duke again and today we are going to bark about what our technicians go through for education and training.

When your car breaks down in the Los Altos, CA area, or just needs some routine service, it can make you a little nervous. Because your car's so important to your life, you need to be back on the road as soon as possible. And with the problem fixed right the first time.

We've been checking into some of the training our Los Altos, CA technicians receive, and we're very impressed. It's amazing how much knowledge and skill goes into diagnosing and repairing a modern car. So it's not like when your uncle worked on his hot rod over the weekend.

Today there are four cylinder engines around Los Altos that make more power than the V-8's in luxury cars did 20 years ago. A new V-6 Toyota Camry could beat Sonny Crocket's Ferrari in a race to 60 mph.

Our engines are more and more powerful. And they're so reliable. This is all due to engineering. But the benefits come to Los Altos drivers at the price of simplicity. Modern cars are so much more complex from a mechanical standpoint that it makes your head spin.

Then there's the electronics. Some cars on CA roads have several networked computers controlling most of the engine functions and many other vehicle functions as well. Los Altos drivers take all of this sophistication for granted – but somebody has to fix it when it breaks.

It's a real challenge for the pros at Allied Auto Works and other Los Altos auto service centers to keep up. It requires a high level of commitment on the part of the auto technician and the service center as well. In addition to the training, there's the financial commitment to purchase the diagnostic and repair tools as well.

So where do Los Altos technicians go for training? There are many sources. It's usually a combination of formal classroom training, training provided in the service center by auto parts and equipment manufacturers, on-line courses and home study courses. There are many independent certifications available all the way up to Master Technician.

Service centers in Los Altos, CA have a lot of other resources available as well. No one can know everything, so service centers like Allied Auto Works subscribe to data services, technical libraries and even on-line communities that can help them with they run into a difficult problem.

It's like those medical diagnosis shows on TV. Here are the symptoms – what's the diagnosis and treatment. Diagnosis is every bit as much an art as a science. Los Altos drivers want everything to be simple, straight forward and cheap – and sometimes it just isn't.

So, be more relaxed next time you take your vehicle in. You can trust the professionals at Allied Auto Works. You're in good hands. The more you know, the more comfortable you can be with your automotive service decisions at Allied Auto Works and tell them.............Duke sent ya!

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Keeping cool in summer is important but it is also important for your vehicle to stay COOL.  Hi Cayenne here and today we are barking about coolant service.

Los Altos residents' cars have to operate in a wide range of CA temperatures which requires our engine coolant to be able to perform 'no matter what'. Think for a moment about the environment where the coolant does its thing. Very hot, high pressure, corrosive...

And all the while, it has to protect the components of the cooling system from corrosion. These components are made from steel and aluminum, plastics and rubber. The coolant has to be formulated to protect against corrosion for all of these different materials. That's why vehicle manufacturer’s recommend different types of anti-freeze for our Los Altos, CA vehicles.

There are several different 'families' of anti-freeze available to us here in Los Altos. Your owners' manual will tell you what kind you should use. Of course, the automotive professionals at Allied Auto Works will know the right kind for your car.

It's important to stay on top of this because coolant system failure is the most common mechanical problem people have here in Los Altos, CA. Regular service needs to be done at Allied Auto Works to avoid failures and also to keep your warranty in place.

While the specifics of the service required may vary from vehicle to vehicle, your friendly and knowledgeable Allied Auto Works service advisor will know what to do. You'll be advised to replace the coolant at specified intervals.

Some recommend periodic coolant system flushes. A flush adds a cleaning step to the fluid replacement process. Again, check to see what your owner’s manual recommends.

Well I am ready to take a swim after barking about all this cool stuff ~ Cayenne  

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Duke here and sometimes we think we can take care and fix our own cars like our Dads when were kids but in todays advanced technology on cars and special diagnostic equipment needed it is virtually impossible.   Technicians need to take ongoing education to keep on the ever changing technology put in our vehicles so let's bark about Technician Training today.

Los Altos consumers are demanding. We want a safe, reliable vehicle that handles well and is comfortable to ride in. Oh, and we want good fuel economy, too. We also want car repairs that are cheap, fast and easy. Unfortunately, one usually comes at the cost of the other.

Today's vehicles have made significant improvements in reliability and performance over the last few decades. They also deliver more power to Los Altos drivers more efficiently than ever before. For example, some of today's 4 cylinder engines are equal to yesterday's V-8's. Our vehicles also offer an amazing range of features that make them more comfortable and convenient than ever before.

But all of that improvement has come at a price for Los Altos vehicle owners. Our vehicles are more complicated and difficult to repair than ever before. They have numerous mechanical and electrical systems. Fuel systems are so complex they have to be run by a computer. Our vehicles are covered with sensors and high-tech electronic equipment. Our dashboards rival the control panel of the first manned space flight.

With all that complicated equipment, it's no wonder we call mechanics service technicians these days. You can't learn to repair cars in the backyard with your dad anymore. Today's Allied Auto Works technicians have to go to school. School may come in the form of classroom instruction, on-line courses or both. Technicians are also trained on-site at the Los Altos service centers where they work (including Allied Auto Works) to keep them abreast of constant improvements in vehicle engineering, diagnostic equipment and repair techniques.

Today's technicians need to be certified to work on our vehicles. They can earn a variety of certifications in CA, but the highest of these is Master Technician. It's like a graduate degree in auto repair.

Vehicle repair at Allied Auto Works in Los Altos requires more than just training and certification, though. It also takes information and creative thought. Los Altos area auto service centers subscribe to data services, technical libraries and on-line repair communities in order to get the information they need to work on various makes and models of vehicles, to get recommended maintenance schedules, to learn about non-standard features, and even to locate hard-to-find parts in an unusual engine. They also use this information to help diagnose rare or difficult vehicle problems. Many auto repair problems also require a bit of creative thinking for the team at Allied Auto Works to solve. Los Altos service technicians at Allied Auto Works act much like doctors in these situations. They're given a set of symptoms, and they have to come up with a diagnosis and treatment that will fix the problem. This process becomes as much of an art as it is a science.

A proper diagnosis, even by a highly qualified technician, can take time. And a technician's time is going to cost us. It's just the price of progress.

Of course, the best car care for Los Altos vehicle owners is planned preventive auto maintenance. This is also the least way to keep your vehicle in good repair. Regular inspections and replacement of worn parts will prevent most repairs from ever being needed in the first place.

And with the amazing complexity of today's automobiles, isn't it good to know there's someone out there with the knowledge, training and skill to give us good auto advice? Whether we need preventive maintenance or repairs, the team of automotive professionals at Allied Auto Works can help us keep our vehicles on the road. We just can't do it on our own anymore. 

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Hi Cayenne here and it is a beautiful day in Los Altos.  Today we will bark about the Alternator and how important it is with the charging system.  Let's get started! 

Your vehicle alternator doesn't get enough credit. Though your battery gets your engine started, after that – it's all about the alternator. 

Driving around Los Altos is a lot of work for your alternator and as upgrades such as heated steering wheels, cooled seats, stability control and lane departure warning become more common, it will have to work even harder. Eventually this workhorse just wears out. When it does you have no choice but to order an alternator replacement because your vehicle won't run without one. 

Come see our friendly and professional service advisors Matt and Travis at Allied Auto Works to learn more.......and tell them Cayenne sent ya!

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Hey it is Duke and today we need to do some DEEP CLEANING for our fuel systems,

Having trouble with your fuel system? Bring your vehicle into Allied Auto Works for a check up.

In today's Allied Auto Works auto post, we're talking about fuel system cleaning. The first thing to know is how it is to have a clean fuel system. Los Altos residents need fuel to go, and the cleaner the fuel system, the more efficiently the fuel will burn. That means more power and better mileage .

A clean fuel system saves money for Los Altos drivers at CA gas stations. We guess you could say, it all starts and ends at the pump. One of the most important things Los Altos residents can do to keep their vehicle fuel system clean is to buy good quality gas. Major brands have detergents that keep gum and varnish from rapidly building up in the fuel system.

So buying cheaper gas in CA can actually be more expensive for Los Altos drivers in the long run. Now, most cars on CA roads are more than five or six years old. That means they've had time for some dirt and rust to start accumulating in the fuel tank. This junk needs to be filtered out of the fuel before it hits your vehicle engine. That's the fuel filter's job.

When the fuel filter is clogged, the dirty fuel will bypass the filter and go on up to the engine where it can clog fuel injectors and get into the cylinders. So Los Altos residents should have their fuel filter changed when recommended. Check your owner's manual or ask your friendly and knowledgeable Allied Auto Works service advisor if your fuel filter is due for replacement.

Well I do not know about you, but I am going to clean my DOGHOUSE,  till next week this DUKE!

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Cayenne here and summer is here and vacations galore but is your vehicle ready to take on the adventure.  Today I will bark about TRIP INSPECTIONS!

Los Altos area drivers love their cars. And one of the most enjoyable things about them is taking a road trip. Freedom from daily schedules, new sights and the open road – it's great! But there's nothing like car trouble to bring the fun to a grinding halt.

Now Los Altos drivers can't always avoid problems, but you can take steps to reduce the probability of getting sidelined on your trip. The first step is to look at your trip plan from your vehicle's perspective. What kind of roads will you be traveling – winding CA byways? Purple mountain majesties or fruited plains? What weather conditions are you likely to encounter? How many miles will you travel each day? How much weight will you be hauling – passengers and luggage. Pulling a trailer, roof top carrier, or ATVs? Will it be dusty?

Prepared with answers to these questions, you can schedule a trip inspection at Allied Auto Works in Los Altos to help you prepare your vehicle for your big adventure. A lot of our Los Altos customers prefer to go through this exercise with their friendly and knowledgeable service advisor to get their input and make sure they haven't overlooked anything.

A great place for Los Altos drivers to start is with the tires. Inspect them for tread wear and proper inflation. Is it time to rotate your tires? Replace them? Are they up to the job – you wouldn't want to drive regular highway tires on a muddy off-road adventure on CA rock-crawling trails. 

Shocks and struts play a major role in both driving comfort and safety. If they need to be replaced, you'll really be glad you did once you hit the road. Is it time for a wheel alignment? Fighting a car that's pulling to one side all day can be tiring and dangerous. 

And don't forget your brakes. Any strange noises, grabbing, soft or hard peddle feel? If there is any doubt, get a brake inspection at Allied Auto Works in Los Altos before you leave.

Moving under the hood, have a belts and hoses inspection. If something is excessively worn or near failure, the stress of a long road trip might just be the straw that breaks the camel's back. Talk to your service advisor at Allied Auto Works.

Your engine air filter will be inspected. For every gallon of gas you burn, your car will filter and use 12,000 gallons of air. If the filter needs to be changed, you'll notice improvements on your trip.

How close are you to your next oil change? Will you be able to complete your trip before it's due? If not, just get it taken care of before you go so that you don't need to interrupt your trip. In fact, a full service oil change at Allied Auto Works is a great idea because they will top off all your fluids and check to see if any other maintenance items are due, such as transmission or cooling system service.

Do you notice any unusual odors in your vehicle? If so, it could be as harmless as a dirty cabin air filter. But if it's an exhaust leak it could be fatal for Los Altos drivers and their passengers on a long trip. Of course you'll want to be comfortable, so get an air conditioning service if you aren't getting the cold air you’re used to. 

Are your wiper blades still working well? If not, that is a quick and inexpensive fix for Los Altos drivers. Headlamps are often overlooked when planning for a trip. If you haven't changed the bulb in six months or so, replacement bulbs will really light up the night on your trip and provide the necessary after-sundown visibility.

All the items mentioned are part of any good vehicle maintenance plan. These are things that you want to take care of anyway, but they all become more important as you plan for your trip.

They will always save you money in the long run and may prevent inconvenient stops and delays on your trip. After all, you wouldn't want to miss the world's largest ball of string, would you?

I am still looking for the world's largest dog bone,

Cayenne

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

 Good Day!  It is your favorite redhead, Cayenne and today we are going to bark about Server Service Requirements.  Let's get started! 

A lot of Los Altos drivers have asked whether or not they should use their severe service maintenance schedule, which is listed in their car owners' manual. It can be somewhat confusing, so we decided to consult an expert. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She's been in the automotive business for over 30 years and is a speaker, a trainer, and a writer.

Cricket says there's so much confusion on this topic because, "Most owners' manuals actually have two maintenance schedules. Sometimes these are called 'regular service' and 'severe service'. Sometimes they're simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement, and transmission service be done more often: either in fewer miles or in less time."

Foreign and domestic vehicle manufacturers create a specific schedule for each vehicle they manufacture. So there isn't one generic schedule that applies to all cars. In addition to your owners' manual, Los Altos automotive repair centers (including Allied Auto Works) subscribe to information services that provide the auto maintenance schedules for every vehicle - so they can help Los Altos drivers know when to take care of needed services. Below is a typical definition for severe service.

• Most trips are less than four miles
• Most trips are less than ten miles and outside temperatures are below freezing
• You drive regularly in very hot CA weather
• The engine is at low speed most of the time (not on the freeway)
• Stop and go driving
• You drive in in dusty or muddy conditions
• You routinely tow a trailer, haul heavy loads or carry a car-top carrier around Los Altos

It's common sense for Los Altos drivers: Just a few minutes at higher speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than ten miles when it's very cold, don't allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to break down faster. Dusty and muddy driving around Los Altos means that more dirt will get past the air filter to contaminate the fuel system and engine oil.

The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving habits. Look at your owners' manual, or talk with your Allied Auto Works service advisor who can help you know which schedule to follow.

Here is what a fleet manager said recently: "Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer's severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science."

Make an honest evaluation of your driving habits. Unless you do mostly CA highway driving in moderate weather, you'll likely have a fairly good amount of severe service mixed in. Some Los Altos drivers just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.

Ask Allied Auto Works for help evaluating your driving and service needs and let them know Cayenne sent ya!

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Duke Here and today it is all about the FLUIDS!

If you've walked through the automotive fluids section of an auto parts store in Los Altos, you'll know how overwhelming the sheer number of products available can be. How do you know what's right for your vehicle?

As you know, these fluids all serve a function in making your car run as you drive around the Los Altos area. Your vehicle manufacturer has specified a particular type of fluid for every system from the motor, to the cooling system, brake fluid and so on. When you realize that not every variation is applicable to your vehicle, the task becomes more manageable.

First let's talk about why there are so many varieties. Starting with motor oil, we see that manufacturers match the properties of a particular weight or type of oil with the design needs of the engine. For example, engines with sophisticated valve trains often require a thinner weight of oil.

Some vehicles around Los Altos come from the factory filled with synthetic oil and the recommendation to use it for life. The safe bet is to always use what the factory recommends. The recommendation is what's been proven to work in function and durability tests. The recommended oil is also a factor in determining oil change interval schedules.

Sometimes fluids are developed specifically to meet the needs of a particular family of engines. An example would be coolant. Because of the different materials used to build the cooling system, the coolant has to be formulated to protect those parts, which vary from manufacturer to manufacturer, from corrosion. We've seen special coolant in CA for General Motors, Volkswagen, Chrysler and others.

The same is true of transmission fluid and brake fluid in recent years.

The really good news is that the friendly and professional service advisors at Allied Auto Works have databases that tell them the recommended fluids for your vehicle. This takes all the guess work out. If you have some special needs, like a higher mileage engine or want enhanced performance, ask your service advisor for upgrades or additives that'll meet your needs while being consistent with the manufacturer's recommendations.

Well til next week, this is Duke!

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com

Hi  Cayenne here and do you ever feel really thirsty?  I know I do and just love to drink from sprinklers as go for my walks so I stay nice and hydrated.  Well your car also gets thirsty and today that is what we will BARK about. 

The cooling system in an engine has five components: the radiator, the radiator cap, the hoses, the thermostat and the water pump. The water is literally the heart of the system. Just as your own heart keeps your blood circulating through your body, the water pump keeps coolant circulating through your engine.

The water pump is driven by a belt, chain or gear and only operates while the engine is running. It has a limited life span and sooner or later will have to be replaced. You can check your owner's manual to find out how long your water pump should last. Some can fail at only 40,000 miles, but almost all of them fail by 100,000 miles.

Water pumps don't gradually wear out; they fail. In other words, they're either working or they're not. A failed water pump has to be replaced.

Water pumps can fail in two ways: they can spring a leak or their bearings fail. Leaks can come from a cracked pump, but usually develop at the gasket where the pump attaches to the engine.

If you hear a low-pitched grinding sound coming from the water pump, it's time for a new one. If you see coolant leaking in the area near the pump, it needs to be replaced. Also, coolant on the driveway could indicate water pump failure. Many water pumps aren't visible because they're under a plastic cover, so you may have to take your vehicle to Allied Auto Works to know if the water pump has failed. If your water pump is run by the timing belt, then it should be replaced when you replace the belt. Most timing belts need to be replaced at around 60,000 to 90,000 miles. The labor for replacing a timing belt is about 90% the same for replacing a water pump, so it's cost-effective to take care of them both at the same time. Also, if your water pump develops a leak (if it's powered by the timing belt), you have to replace the timing belt as well since contamination by coolant fluid damages the belt. It just makes sense for Los Altos residents to replace both of these parts whenever either one needs it.

Replacing a water pump at Allied Auto Works is a car care issue that almost all of us Los Altos residents face eventually. They don't last forever. On the other hand, we can extend the life of most of the components of our vehicle through preventive maintenance. Just as exercise and diet keep our heart healthy, regular check-ups and fluid changes will keep our vehicles healthy.

Talk to your friendly and knowledgeable Allied Auto Works service advisors and make sure your tell them Cayenne sent you.

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://alliedautoworks.autotipsvideo.com

Looking for something different today, how about Differential Service.  Hi it's Duke and today we will see the Viva la Difference on differential service!

Every vehicle on CA roads has a differential, and it is important to the proper operation of the vehicle, but most Los Altos residents don't have a clue what it is.

The differential compensates for differing wheel speeds. For example, when you turn, the inside tire on the turn travels a much shorter distance than the outside wheel. So the inside wheel of the vehicle must move at a slower speed than the outside wheel. Without a differential, the wheels would hop and scrape while turning.

Have you ever seen the large bugle-shaped object in the middle of the rear axle of a truck? That's the differential. In a rear-wheel drive vehicle, the differential is located on the back axle. Four-wheel drive vehicles and SUV's have differentials on both the front and the rear axle.

You might expect that the differential is located on the front axle of a front-wheel drive vehicle. You'd be right. But the differential is called a transaxle on a front-wheel drive vehicle because its location allows it to be combined with the transmission.

In an all-wheel drive vehicle, an additional differential or transfer case is located between the front and rear axles. Differentials are strong: They have to be because of the job they do. But those tough parts need proper lubrication. You don't want your differential to seize up. That results in damage to your vehicle.

So you need to have your vehicle differential serviced regularly. It's not a complicated job. At Allied Auto Works in Los Altos we've been servicing differentials for -1973 years. The used lubricating fluid is simply drained and then replaced. Some vehicles require specific additives in the differential fluid; your Los Altos service center will ensure you are getting what your vehicle needs.

The intervals in time or mileage for servicing your differential vary greatly from vehicle to vehicle. Check with your owner's manual or Allied Auto Works service advisor to find out how often your vehicle differential needs to be serviced.

Tell them The Duke sent you!  See you next time,

Duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
650.968.7227
http://www.alliedautoworks.com