Los Altos Auto Repair

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Duke and Cayenne | Allied Auto Works Grant Road

Duke and Cayenne’s Automotive Corner

"Welcome to Duke and Cayenne’s Automotive Education Blog. Each week, Duke and Cayenne open their book of knowledge to bark with you. Check back often to see how they can teach an old dog new tricks. Never stop learning!"

 

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Articles:

Cayenne Gets From E to F (Fuel Gauge Problems)

cay

Hello on this beautiful sunny California day!  Cayenne here, and who thinks about their fuel gauge?  You probably don't… until it doesn't work anymore.  Then you have to guess how much fuel is in your tank, and that's no way to live life on the road.   So today we will bark about the fuel gauge from E (Empty) to F (Full).  Let filler up and get barkin'!

Fuel gauges, like every other part in your vehicle, can fail.  And when yours stops working, you will probably want to head over to your service facility soon, because no one relishes running out of fuel.

The fuel gauge system is much more than just the gauge you can see on your instrument panel. Most systems have a float inside the fuel tank that rises and falls depending on the fuel level.  It's called the fuel sending unit, and it sends an electrical signal to the gauge (located on the dash) telling it to display the amount of fuel remaining in the tank. 

So, what could go wrong?  Well, a few things.  For one thing, corrosion from bad fuel can cause it to stick, and it won't move up and down anymore.  So you could fill up your tank, and the gauge would still read Empty.  If a sending unit needs to be replaced, often the parts can be costly. The good news is that fuel sending units rarely fail, and most drivers will likely never experience one malfunction.

Other things that can go wrong? An electrical problem could cause a fuse to blow and you won't get a reading at all.  A technician can figure out where that electrical problem is and how to repair it.  Finally, it's possible for the gauge itself (on the instrument panel) to fail.

One thing to keep in mind is that if your fuel gauge isn't working, you might be tempted to carry around an extra container of fuel.  That's ok if it's outside the cabin, such as in the bed of a pickup.  But if you carry it inside the cabin or trunk, fuel fumes can be very dangerous for your health, even fatal.

A working fuel gauge gives you peace of mind… so you'll never have that "empty" feeling.

I leave you with this quote for the week,

"My fuel gauge is firmly in the 'E' zone, but my determination is fueled by sheer stubbornness and the promise of snacks."

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Duke Takes A Break With A Brake (Light)!

duke

Duke here and I love taking breaks during my busy day of chasing squirrels.  A light goes on in my dog brain saying it's time to take a break and slow down.  Something similar with your car, a brake warning light pops up on your dash.   Do you know what it means? Well, if you said no, you wouldn't be alone. You know it has something to do with your brakes, but exactly what is it? You're not sure. One reason is that it could mean many different things.  So today, there is no braking and we are going full speed into the brake warning light.  Let's get barkin'!

It could be something simple, such as forgetting to release the parking brake. Easy fix, you're on the road in seconds. Alternatively, it could indicate a problem with your anti-lock brake system. That is a pretty complex symphony of speed sensors, computers, and wiring, and sometimes things get a little out of whack. You could have a defective sensor or some wiring may have gotten damaged or come loose. A trained technician at Allied Auto Works with special equipment can sort it all out.

It's also possible you have low brake fluid. Several factors could cause that. One simple reason is that your brake pads have worn down. Replacing them could solve the problem. Another possibility is that you have a leak in your brake system. That could be serious. If your brake fluid level gets really low, your stopping power goes down along with it, and a vehicle that can't stop is a safety hazard to you and others on the road.

Of all the warning lights on your instrument panel, pay attention to the brake warning light. If it arrives, please come over to Allied Auto Works very soon. A vehicle is great when it's moving. However, if it cannot be stopped, that is a disaster waiting to happen.

We’d love to hear from you. Let us know if you have any questions.

Here is my quote for this week,

"It does not matter how slowly you go as long as you do not stop" — Confucius. 

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Brakes

Cayenne Is Cool (Coolant leak repair)

cay

Hey, it's your cool hound dog, Cayenne, and if there’s one thing you should pay attention to with your vehicle, it’s the temperature gauge. It’s the one that may say C---H (that means “cold---hot”).  Or maybe yours has a picture of a thermometer on it and a blue and red zone.  If you see the needle heading farther to the “H” or red area, that means your vehicle’s engine is running hotter than it normally does. Today we will bark about being cool as in coolant leak repair.  Let's get barkin'!

One of the most common causes of an engine running hot is a leak in your cooling system.  Maybe you’ve seen puddles of coolant under your vehicle, or you’ve smelled the coolant, either inside or outside your vehicle (it has a sort of “sweet” or fruity smell). That’s your engine giving you a warning signal that it’s time to head over to your repair facility to find out what’s going on.

Your vehicle’s coolant can leak for several reasons.  You may have hoses that are deteriorating (heat and age take their toll). It’s possible the pump that circulates coolant has developed a problem (seals and bearings can fail from heat and wear).  You may have something as simple as a bad radiator cap.  Or your radiator or heater core may have holes in it. 

If your coolant is leaking out, it can cause serious damage to your engine if left unattended.  Your engine could get so hot that some of the metal parts start to warp.  Sometimes, your coolant can start mixing in with your engine oil.  That can result in a very expensive repair if it gets to that stage, so have it checked out before that happens.

A technician will visually inspect your coolant system, including the reservoir tank, check hoses and fittings, test the water pump, and may also pressure test the radiator.  When the problem or problems are found, they will replace the necessary parts and get you back on the road. 

When it comes to a coolant leak, finding the cause can be tricky.  But it’s important to catch a cooling system issue in time—before your engine sustains more serious damage.  Now, that’s pretty cool.

And for all you who don't think you're cool, I leave you with this quote,

"Being uncool is being pretty much the coolest you can be." ~ Rufus Wainwright

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Cooling System

Duke's Mercury Rising (Hot Weather Vehicle Concerns)

duke

Duke here and now that the mercury is rising, the heat is on, and your vehicle takes a beating.  Several of your vehicle's systems are under extra stress in hot weather, so here are a few things to check to make sure they are getting the care and maintenance they need.  

It makes sense that the cooling system is one that needs to be in top shape.  Vehicle breakdowns in summer are often due to a problem with one of the cooling system's components.  Coolant levels must be up to specs, the coolant-to-water ratio must be correct, and all hoses, pumps, belts, and the radiator must be working properly to prevent vehicle overheating.

Summer is also hard on your air conditioning system.  You might find that no air is blowing out of the vents or maybe only hot air is coming out.  Air conditioning equipment is best diagnosed and repaired by a trained and experienced technician.  The problem could be in any number of components, including the condenser, compressor or blower motor.

You may think the battery gets a break in the summer, but heat will shorten the life of your battery more quickly than cold.  Your service facility can analyze the condition of your battery and tell you whether it's healthy or needs replacing.

Tires take a beating in the heat, too.  Pavement can be scorching hot, and the sun's rays break down the rubber.  Watch inflation pressure in hot weather, too, since air expands the hotter it gets.  Your technician can check air pressure, tread depth, cupping, and other uneven wear and diagnose the source of any problems. 

And don't forget brakes.  One video online says brakes on a car that were driven hard on a track reached temperatures as high as 500°C/932°F.  Heat can reduce stopping power.  A technician should periodically inspect pads, rotors, drums, lines, and other components to identify potential issues before you lose the ability to stop.

Finally, engine oil is really put to the test when it gets hot.  Your vehicle service facility will make sure you have enough oil and the proper kind to keep your engine's components properly lubricated.  Help your vehicle beat the heat.

Summertime and the living is easy,

Duke

 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Cooling System

Cayenne Runs Cool (Water Pump)

cay

Hello, it's your favorite red coonhound, Cayenne.  With the days getting hotter during the summer, there is nothing I like better than jumping in the lake to cool off.  But what about your car when it gets hot?  How does it cool off?  Today, we will bark about keeping our vehicle cool with the vital component, the water pump.  Let's get barkin;!

Your vehicle is like you in a way.  When it gets hot, it needs to be cooled down.  And one of the key parts to keeping it cool is the water pump.

Now, that's a bit of a misnomer.  It IS a pump, but it's pumping coolant, not pure water.  Cooling off your engine is vital since it builds up heat when it creates power by burning fuel.  Your water pump acts as a way to recirculate that coolant.  It goes through a series of tubes and hoses through the engine, where it picks up heat, then is sent off to the radiator to get rid of that heat.  Cooled off, the coolant is recycled through the water pump to start the journey again.

The water pump works by taking mechanical power from the engine, usually from a belt.  That belt has to be in good condition and adjusted properly or else the water pump won't be able to do its job.

Here are some things to look for that will signal problems with your water pump.  If your heat gauge is erratic or showing a much higher than normal temperature, that could be a sign of trouble.  Another is if you hear a whine under the hood.  And if that gets louder when you go faster, get it checked right away.  You may see steam coming out from under the hood, or coolant may be leaking. 

These signs indicate that it's time for a technician to check and identify the problem. A timing belt powers some water pumps.  If your vehicle has that design and your timing belt is due for replacement, sometimes it's a good idea to replace the water pump too, even if it's working correctly.  That's because the labor to replace the timing belt can be expensive, and it may be wise to proactively take care of the water pump while it's disassembled.

Your service advisor will explain the options available and offer the best path to keeping your water pump doing its job.  Your engine's life depends on it.

My summer quote,

"Summer means happy times and good sunshine" ~ Brian Wilson (The Beachboys)

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Water Pump

Duke's Focused On Distracted Driving

duke

Duke here, and sometimes we all get distracted, even I, when I ask to sit and stay......SQUIRREL, SQUIRREL, SQUIRREL.  Like a shiny penny, my focus is the squirrels, not my owner's commands, and off I go.  Drivers often engage in similar behaviors while driving and get distracted, which can cause safety issues.  Today, we will focus on distracted driving.  

When asked, most people think they are good at multitasking. Scientific studies, however, reveal that only around 2% of the population can truly demonstrate the capacity to multitask effectively. For the rest of us who are not so biologically wired, no amount of practice can increase our effectiveness at multitasking. Turns out, multitasking is almost a superpower. Think of fighter pilots: capable of maintaining their orientation in three-dimensional space and performing specific and highly complicated functions while assessing life-threatening situations and coming up with an appropriate response. Admit it – you can’t do that.

Yet when it comes to driving, we seem to think we are very capable of safely operating a motor vehicle with myriad distractions. 77% of young adults feel somewhat confident that they can safely text and drive, while 55% claim it’s easy to text and drive. Can they possibly be right? Let’s look at some statistics.

Nearly 23% of all accidents in the United States involve cell phones. Every day, 11 people are killed and over 900 are injured in texting-related accidents. Texting while driving is six times more likely to cause an accident than driving intoxicated. Just think back at your own experiences: how many of your “near misses” as a pedestrian or in a vehicle have involved a driver with a cell phone in their hand?

There are three types of driving distractions:

  • Visual (eyes off the road)
  • Manual (reaching for something or manipulating an object)
  • Cognitive (mind off the task of driving)

Of course, texting or using a cell phone involves all three. Eating, applying make-up, arguing, and working on board features like the stereo and navigation system are all very real distractions. You may be interested to know that hands-free cell calls are not substantially safer than using a handheld phone. Any time you glance away from the road (like looking at a text or an incoming phone call), your eyes are off task for at least 5 seconds. At 55 miles per hour/90 kph, you will cover the length of a football field in that time. Would you ever consent to strapping on a blindfold and driving off down the road for that distance?

So what do you do? First, accept the fact that you are not part of the 2% of all the people on the planet who can truly multi-task (if you are one of the lucky ones, you would know by now because your performance does not degrade, no matter how many additional tasks are added). Next, don’t EVER drive distracted. Incoming text: it will wait for later. Juicy hamburger: eat it in the parking lot—no exceptions, ever. And don’t accept anything less from drivers of vehicles in which you are a passenger.

Another way to avoid distractions is to keep on top of scheduled maintenance and necessary repairs so that your vehicle itself doesn’t become a distraction. We can help you with that.

Give us a call.

I leave you with my distraction joke for the week,

I got distracted today while driving and rear-ended the car in front of me.

The car door opened and out hopped the driver. He stormed up to me, all 3' 9" of him, and angrily blurted out "I AM NOT HAPPY!"

"Which one are you then?"

DUKE

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Auto Safety

Duke's Not Fooling With No Fueling! (Fuel Filler Location)

duke

Duke here, and I am not fooling you today with No Fueling......which side is the fuel filler on???? 

If you've ever gotten in an unfamiliar vehicle, maybe a rental car, you may have pulled up to the gas pump and wondered, "Which side is the fuel filler on?" Here's a tip for you.  There is usually a little arrow on the instrument panel near the fuel gauge that points to the side where the fuel filler is. 

But why are the fuel fillers not all on the same side, anyway? There are lots of reasons.  At one time, many manufacturers tried putting them in an easy-to-reach spot: in the center of the vehicle's rear end.  Some even hid them behind a hinged license plate door.  Cool place, but it turned out not to be a good idea.  When a vehicle with a fuel filler in the rear was hit by another vehicle from behind, it was much more prone to catch fire and explode.

Safety regulations now dictate that the fuel filler doors be placed within crumple zones and away from where they can drip fuel on hot exhaust pipes or near electrical connections.  But why do manufacturers put them on either side?

Some say it should be on the side away from the road.  That way if you run out of gas and have to add a little from a gas can as your standing at the side of the road, you'll be a little farther away from passing traffic.  So some companies from North America and many European firms with left-hand drive put their fillers on the right side.

Some manufacturers think convenience for the driver is paramount, so they put their fuel fillers on the driver's side.  If you have a vehicle with a cable release for the fuel door inside the cabin, it's usually on the same side as the steering wheel.  As you can see, there's no standardization.

Fuel doors need regular maintenance such as lubrication, and your gas cap (if your vehicle has one) should seal properly.  Have your service facility inspect those regularly. Wherever your fuel filler is, it's obviously important that you can get at it easily because you have to fuel up sometime. Otherwise, you're not going to go too far!

It's easier to fool people than to convince them that they have been fooled. ~ Mark Twain

Duke

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Cayenne Let's You Know What You Need From Your Allied Auto Works Service Advisor

cay

Cayenne here and everyone knows that old dog has alot of knowledge to share and today is not any different.  I will be barking about what you need from your service advisor and Allied Auto Works is here to help.  You can always teach an old dog a new trick.  Let's get bark'in!

Los Altos drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Allied Auto Works uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Allied Auto Works service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Los Altos drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Los Altos service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Los Altos have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Here is my quote for this week on knowledge,

Any increase in knowledge anywhere helps pave the way for an increase in knowledge everywhere. ~Isaac Asimov

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

 

Duke's Bright Spark (Ignition Coil Replacement)

duke

Hey The Duke here and with the 4th of July just around the corner, sparks will be flying. But will you car be giving off those sparks too????  Today I will bark about Ignition Coil Replacement and  it's important job.  So let's set off those fireworks and bark into it.

Ever wonder how your vehicle’s engine is able to take the 12-volts from its battery and ramp that up to as high as the tens of thousands of volts it takes to fire its spark plugs? The secret is something called an ignition coil.  Most newer vehicles have an ignition coil at each cylinder, but older ones have a coil that serves all of the spark plugs. 

There are telltale signs that you have an ignition coil problem.  As you might expect, one symptom is it’s hard to start your engine or it won’t start at all.  If your engine is misfiring or not running smoothly or you see the Check Engine light come on, those all could point to an ignition coil failure.

Several things can contribute to ignition coil trouble in addition to normal wear and tear. Moisture and dirt may have gotten inside the coil, plus the heat and vibration of your engine over time can contribute to them going bad.  Bad spark plugs or plug wires can also be a cause.  

While ignition coils can last 100,000 miles/160,000 km, depending on how you drive and in what conditions.  If you start noticing some of the signs and symptoms just described, it’s a good idea to schedule a visit to see us so a technician can diagnose what’s wrong. Driving too long with an engine misfiring can damage your catalytic converter, and that can be expensive to replace.

A technician will thoroughly check your ignition system and determine where the failure is.  If it’s only one coil that’s bad, it may be the only thing that will need replacing.  If your vehicle has a distributor, it may also need to be replaced.  Properly-working ignition coils will help your vehicle operate at its best and help prevent future engine damage.

"May the rockets' red, white, and blue glare fill your heart with patriotic pride this 4th of July!"  ~ DUKE

 

duke

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Cayenne Breathing New Life into Your Engine (MAF sensor replacement)

cay

 

Ahhhh, take a deep breath in and smell all those wonderful summer smells.  Cayenne here and when I go on my daily walk, I actually stop and smell the roses amoung others things too.  Your vehicle also takes in all the smells and odors too.  So today we will take a deep breath and bark about out MAF sensor. 

If you’ve noticed your vehicle is hard to start, stalling, or has lost power, the culprit may be a part with an odd name: the MAF sensor.  You may have never even heard of a MAF sensor, but it’s important that it be working correctly, or you may be experiencing some fairly significant engine issues.

All vehicles bring in air and direct it through an air filter before it goes into your engine, where it mixes with fuel to provide power to get you going. There’s a tube-like device with a sensor inside it that measures how much of that mass of air is passing through. That’s why it’s called a mass air flow sensor, or MAF sensor.  If the MAF sensor isn’t working right, the engine’s computer can’t figure out the right amount of fuel to mix with it, and your engine may hesitate or stall.  Sometimes this will cause your Check Engine Light to come on, and any time it does that, make sure you have your vehicle checked by a professional, so you’ll know what’s going on.

When you take your vehicle into your service facility, a technician will thoroughly check the system to see just where the problems are.  If your air filter is dirty, your MAF sensor may get dirty too, which might be causing the problems.  You may find your fuel economy isn’t what it used to be either.

There are other things that can cause the same symptoms, too, such as a leak in a vacuum hose. It’s also possible that the electrical connector between the MAF sensor and the engine has broken. 

The technician can use electronic diagnostic equipment to help pinpoint the exact problem or problems, replace worn parts, and test drive your vehicle to make sure it’s working correctly.

It’s also a good idea to make sure your air filter is changed regularly. A dirty air filter can contribute to a MAF sensor failure. One of the big benefits of having your vehicle regularly maintained at one facility, is they know your vehicle. So, they keep track of which of your vehicle’s parts should be periodically replaced before problems develop. 

If you keep clean air heading into your engine, it can help your engine work efficiently, and with the power it was engineered to deliver. Isn’t that a breath of fresh air?

I leave you with this breath quote for the week,

Most adults breathe too often but do not breathe enough. ~Emily M. Bishop, "The Breath of Life," c.1892

Cayenne

cay

Allied Auto Works
2073 Grant Road
Los Altos, CA 94024
6509687227
http://alliedautoworks.com

Categories:

Fuel Economy
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